Book Authors
Eileen Forrester
Senior Member of the Technical Staff
Software Engineering Institute
Eileen Forrester is a senior member of the technical staff in the Software Engineering Process Management program at the SEI. She is the cochair of the International Process Research Consortium and the SEI lead for CMMI for Services. Eileen is the developer of TransPlant, a transition-planning process, and the editor of the IPRC Process Research Framework. Her current research area is in process-oriented approaches to service delivery, technology change, risk management, and emergent system types. These approaches include GAIT, CMMI for Services, OCTAVE, MDA, and multimodel improvement approaches such as Prime. She has more than thirty years of experience in technology transition, strategic planning, process improvement, communication planning, and managing product, service, and nonprofit organizations.
Brandon L. Buteau
Technical Fellow
Quality Architect
Northrop Grumman
Brandon L. Buteau is a Technical Fellow, technologist, and quality architect at Northrop Grumman. He has been a member of the CMMI for Services model development team from its beginning, and is both the lead architect for the model and the team’s ontologist. His professional career of more than thirty-four years has spanned the analysis and development of advanced systems, technology, and processes. Brandon currently helps to define and develop quality and process architectures as well as supporting tools. He leads, performs, coordinates, and consults on research, strategic analyses, technology assessments, knowledge/information modeling, and business development across a spectrum of technologies needed by customers. He received an AB in applied mathematics (computer science) from Harvard University in 1976.
Sandy Shrum
Senior Writer/Editor
Communications
Software Engineering Institute
Sandy Shrum is a senior writer/editor and communications point of contact for the Software Engineering Process Management program at the Software Engineering Institute. Aside from this book, she has coauthored two other CMMI books: CMMI-ACQ: Guidelines for Improving the Acquisition of Products and Services and the first and second editions of CMMI: Guidelines for Process Integration and Product Improvement. She has been with the SEI since 1995 and has been a member of the CMMI Development Team since the CMMI project’s inception in 1998. Her roles on the project have included model author, small review team member, reviewer, editor, model development process coordinator, and quality assurance process owner. Before joining the SEI, Sandy worked for eight years as a document developer with Legent Corporation, a Virginia-based software company. Her experience as a technical communicator dates back to 1988, when she earned her M.S. in professional writing from Carnegie Mellon University. Her undergraduate degree, a B.S. in business administration, was earned at Gannon University, Erie, PA.