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Community Governance in China

The Evolution of the Urban Community Administration System

Street and Residence Administration System in the Context of the Planned Economy

The Emergence of the Street and Residence Administration System in the Context of the Planned Economy

After the founding of the PRC, the Communist Party of China quickly established an urban social administration system. The vast majority of urban residents were organised by their work units. The remaining residents were under the administration of Street Offices and Residents’ Committees (referred to as ‘RC’). These Residents’ Committees evolved from the ‘Office of the Takeover Committee’. Peng Zhen, the Mayor of Beijing, submitted a Report on Organizational and Funding Issues of Urban Street Offices and Residents’ Committee in 1953, suggesting: ‘Residents’ Committees must be established as self-governing organisations. Street offices-agents were responsible for organising residents who are not employed by factories, enterprises, state institutions and schools.’1 The report was approved by the Central Committee of the CPC. The Standing Committee of NPC promulgated the Organization Regulations of Urban Street Offices and Organization Regulations of Urban Residents’ Committees in 1954, specifying the concepts, including the nature, status, roles, responsibilities, organisational structure, and relationships with relevant departments and funding sources.2,3

The Functional Transformation of the Street and Residence Administration System in the Context of the Planned Economy

Prior to 1954 Street Offices had limited jurisdiction with simple tasks. From then the regulation specified three tasks for Street Offices, transforming their function:

  • to handle residents’ affairs assigned by the city or municipal district government;
  • to guide the work of Residents’ Committees, and to collect the views and needs of residents;
  • to also deal with household registration, conflict mediation, social relief, urban sanitation, and public health.

In effect, the Street Offices played a supplementary role in the social administration system. Since the 1990s, the role of Urban Street Offices has been greatly enhanced. Currently, the responsibilities of Street Offices cover at least ten aspects:

  • economic development;
  • urban administration, including sanitation and municipal facilities;
  • civil affairs including social welfare, special care and social relief;
  • community service, including for the elderly and the disabled and convenience services for residents;
  • population administration, including family planning, employment, and floating population administration;
  • comprehensive management of the social security provision;
  • socialist spiritual civilisation, which includes community culture, community education, community sports, and health care;
  • specific tasks assigned by a superior department;
  • instructions for the work of Residents’ Committees;
  • management of CPC membership on a neighbourhood basis.

In 1954, regulations defined the responsibilities of Residents’ Committees as follows:

  • the public welfare of residents;
  • conveying residents’ opinions and demands to the local government;
  • mobilising residents to be in line with the law and the government’s suggestions;
  • assisting national police in maintaining public order, and mediating disputes among residents.

The functions of Residents’ Committees were expanded in 1989, through the Organizational Law of Urban Residents’ Committees. The new responsibilities of Residents’ Committees included:

  • explaining to the public the Constitution, laws, regulations, and national policies;
  • safeguarding the legitimate rights and interests of residents;
  • educating people to fulfil their statutory obligations;
  • protecting public property, and promoting the spirit of socialism;
  • carrying out social service for local residents;
  • mediating civil disputes;
  • assisting the police in maintaining public order;
  • assisting the government with affairs of public health, family planning, social relief, and juvenile education;
  • conveying residents’ views, requirements and advice to the government or its agencies.

The Main Features of the Street and Residence System in the Context of the Planned Economy

Supervised by the government, the Organizational Regulations of the Urban Street Offices was promulgated in 1954. It specified ‘the chairman, vice-chairman and members of Street Offices shall be appointed by municipal districts or a municipal People’s Committee of a city’. The chairman and vice-chairman of Residents’ Committees were appointed by the Street Office in charge. The higher-level governments exerted control over Street Offices and Residents’ Committees by personnel management and financial sponsorship.

After the mid-1950s, most Chinese people were employed by all kinds of stated-owned units, and these units took the responsibility of managing the staff. Street Offices and Residents’ Committees were responsible for those who were not employed by these units. Therefore, the Street and Residence Administration System can be regarded as supplementary to the state-owned unit system. Most people who were not employed were old, sick, or housewives. Residents’ Committees were set up to maintain public order, to clean, and to resolve conflicts. It was the basic form of urban administration that played an important role in maintaining public order, mobilising residents, and developing convenient services in the context of the planned economy.

The Community Administration System in the Context of the Market Economy

The Emergence of the Community Administration System in the Context of the Market Economy

Along with the transition to a market economy, the social structure in which most people were employed by state-owned units changed. Those who used to be ‘unit people’ now become ‘social people’, or ‘community people’. A lot of social service functions were detached from the state-owned enterprises and government departments. In the early 1990s, based on the international practice of ‘community development’, a number of cities were chosen as the pilot cities in community building.

In December 2000, the Ministry of Civil Affairs issued View on the Construction of Urban Communities Nationwide, which defined the community as ‘a social organic entity formed by the inhabitants living in a certain geographical area’, and it stated that ‘the community was under the supervision of Residents’ Committee’.4 The CPC Central Committee passed a resolution on Major Issues of Building a Socialist Harmonious Society in 2006. It pledged to ‘turn the urban and rural neighbourhoods into communities that are well managed, characterised by civility and harmony’.5

The Basic Structure of the Chinese Urban Community Administration System in the Context of the Market Economy

By the end of 2000, according to View on the Construction of Urban Communities Nationwide, governments at all levels were urged to form an overall framework to promote community building. The Civil Affairs Department would take the lead with Residents’ Committees as organisers, with a brief to encourage the participation of the general public.6

At the national level, the Common People Rights Department of the Ministry of Civil Affairs directs from the macro point of view. At the local government level, there is a Steering Committee for Community Building (SCCB) established by the District Committee of the CPC and district government. Two principal leaders from each of the District Committee of the CPC, district government, the district People’s Congress, and the Chinese People’s Political Consultative Conference (CPPCC) are appointed as director and deputy director of the Steering Committee. The executive officers from relevant departments constitute the membership of the SCCB. The Community Building Office of the SCCB is co-located with the Civil Affairs Bureau, which is responsible for coordinating with relevant departments (see Figure 4.1).7

Figure 4.1: Local Governance of Community Administration

Figure 4.1: Local Governance of Community Administration

Grid Management of Hefei Urban Community8

Hefei City, in Anhui Province, applied a grid management method to bring together people, places, events, organisations and ideas in a flat structure of community management. By the end of 2011, the method was widely used in the whole city.

In Hefei, there are more than 6,000 grids. Each grid covers an average of 333 households. Each grid has an administrator who is responsible for operating a hotline for residents. The working standards for a grid administrator are ‘six knows’, ‘four arrives’, ‘four visits’, and ‘four reports’. The grid administrators are responsible for knowing the residents, staff, local facilities, hidden conflicts, and residents’ needs and difficulties well. The grid administrators are also responsible for arriving promptly in case of emergencies, neighbourhood disputes, residents’ misfortunes, and residents’ appeals. They are responsible for visiting when residents are in difficulties or in great need of help, or if elderly or disabled people are living alone. The grid administrators are responsible for informing relevant departments in the case of hidden danger, unstable factors, unplanned birth, and residence changes. The performance of the grid administrators is evaluated according to residents’ reviews and reports from relevant departments.

Urban Community Service in China

‘Community service is helpful to facilitate the livelihood of the people’ was written in the report of the Sixteenth National Congress of the CPC for the first time. Then View on Strengthening and Improving Community Service was issued by the State Council in April 2006. It proposed to establish a community service system, which would provide comprehensive social services and benefit all members of the community.

The Features of Community Service

China’s community service is led by the CPC and government and is supported by non-governmental organisations, relevant government departments and their agencies, and residents’ self-governing organisations. During the planned economy period, community service was provided in a top-down manner through government arrangements. As the social and economic transition has evolved, community service in China is more often provided through cooperation mechanisms among government, society, and the market. Government is still the main provider, but not the only one. Some non-governmental organisations, self-governing organisations, and private enterprises have begun to provide community service.

Current Development in Community Service

Since the mid-1980s, China’s community service has experienced rapid development. It plays an important role in promoting economic development, maintaining social stability, and improving quality of life. At the end of 2010, there were 84,689 urban communities, 30,021 comprehensive community service stations, 3,515 street community service centres, and 693,000 public service outlets. Community health service centres, community cultural centres, and other special community service facilities have also been built. The implementation of a community volunteer registration system encourages the rapid development of community volunteer service. Supermarkets, vegetable markets, and breakfast stalls are priorities for support. Community services for the convenience of residents, such as housekeeping, property management, nurseries, repair services, and recycling services all feature in communities.

The number of people involved in community service is growing. It includes not only elected members of Residents’ Committees but also full-time community workers. By the end of 2009, there were 431,000 members of Community Residents’ Committees, 2.34 million members of Village Committees, and 2.158 million community workers. In addition, a growing number of residents become community volunteers, playing an active role in various fields of community service. The number of community volunteers reached 29 million by the end of 2009.

There is a ‘one-stop’ service in community service centres in some regions. Modern information technology has been applied to meet the needs of residents. Some local governments guide social organisations, enterprises, public institutions, and residents to participate in community administration and community service through government procurement. The service capacity of social organisations is thereby enhanced.

Although China’s community service system has made considerable progress, there are still difficulties and problems. Many streets and communities still have a shortage of community service and facilities. For now, demand outstrips supply. The number and quality of social workers cannot meet needs. This can only be addressed by more volunteer community involvement.

The Developmental Direction of Urban Community Service

A Prerequisite of the Transformation of Government Functions

Figure 4.2: JingAn District Shi Men Er Road Sub-District Community Service Centre, Shanghai

Figure 4.2: JingAn District Shi Men Er Road Sub-District Community Service Centre, Shanghai

China’s historical evolution and its administrative characteristics have put government in the central position to provide community service. The practice of government-oriented community service will continue. Sustained progress cannot be achieved in a relatively short period without government support. However, the absence and poor use of government resources in community service is increasingly obvious. Transformation of government functions is necessary and urgent. The government is trying to transition from ‘unlimited government’ to ‘limited government’. The idea of limited government applied to community service is that new suppliers should be encouraged and fostered to take over many community service functions.

Non-governmental Organisations as the Carrier

The Chinese government is actively promoting non-governmental organisations (NGOs) to become the main suppliers of community service. The State Council highlighted the importance of developing NGOs in View on Strengthening and Improving Community Service (hereinafter referred to as the View) in April 2006.

The Basic Principles to Administer Non-governmental Organisations: Cultivation and Supervision

‘Cultivation and supervision’ means encouraging and supporting the development of NGOs. It also means strengthening their management in accordance with Chinese legislation. For example, Shanghai seeks to manage community NGOs through NGO service centres, which constitute a bridge between government and NGOs. The primary function of an NGO centre is to have a formal governmental influence over the local operation of NGOs. The staff of an NGO centre is recruited either by internal transfer (governmental) or open recruitment. The NGO centre is funded mainly by government procurement, supplemented by party membership dues of the CPC.

Figure 4.3: Community Volunteer Service Station

Figure 4.3: Community Volunteer Service Station

Community Residents’ Self-governance in China

The Role of Community Residents’ Self-governance

In China, modern community governance means close coordination among community units and the wide participation of residents under the guidance of the CPC. The long-term goal of community building is to realise Community Residents’ Self-governance. ‘Self-governance’ was defined in Options on Promoting Community Building, issued by the Ministry of Civil Affairs in November 2000. Community Residents’ Self-governance in China is neither federal nor local autonomy; instead it is a complement to government administration. Members of Community Residents’ Committees are elected and are in charge of the daily affairs of communities. The Community Residents’ Committee is a kind of self-governing organisation under the leadership of the CPC, through which residents handle their own affairs, educate themselves, and serve their own needs.9

The Functions of Community Residents’ Self-governance10

The Residents’ Committee is a self-governing organisation for the whole population. It assists the government in publicising the Constitution, laws, regulations, and state policies, protecting the lawful rights and interests of residents and educating residents in their statutory obligations. The committee assists the local government in the affairs of public health and poverty relief. According to the Organic Law of the Urban Residents’ Committees of PRC, its self-governing functions include self-management, self-education, and self-service.

A Residents’ Committee coordinates the relationship between government and residents. It also mediates disputes among the residents through its subcommittees, such as the People’s Mediation Committee.11 The Residents’ Committee also has the responsibility to maintain public order. The Organic Law of Urban Residents’ Committees clearly states that they can establish subcommittees for public security, whose task is to assist government to maintain public order.

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