Tackling Security

Due to extremes of wealth and poverty, crime rates are quite high in South America, especially in urban areas. Law enforcement is usually underfunded and understaffed, so companies and individuals must act to protect themselves. With reasonable precautions, most people encounter no more risk here than in other large cities around the world.

Recognizing trouble spots

Although there are frequent political strikes and marches, there is little violent civil unrest in South America. Terrorism is not a major concern, and most crime is committed for financial gain. Economic desperation coupled with generally inadequate police protection leave individuals and companies exposed to security risks. Wealthy neighborhoods located next to poor communities can be flash points. However, simple precautions can mitigate much of this risk.

Ensuring personal safety

The best strategy is to avoid being noticed. Do not drive a luxury car or wear expensive jewelry. Avoid loud conversations in a foreign language because foreigners are assumed to be relatively wealthy. Carry only small amounts of cash and a copy of your passport.

If you are approached by strangers, be polite but move away quickly. Do not resist muggers, but hand over what they ask for. Make a police report afterward at your hotel or police station. Kidnapping foreigners is less common than kidnapping locals. It is too hard for criminals to communicate with those who would pay a ransom, and might involve foreign governments. A safe neighborhood should be the first priority in selecting hotels or homes.

Protecting business assets

In South America, companies must arrange for their own security assessment and protection, as the police may not be able to do the job. Professional services and consultancies are usually available to help.

Be sure you have systems and procedures in place that provide an adequate level of security for the specific needs of your company. To enter most office buildings, you will be asked to register at reception, show some form of identification, and maybe have your picture taken in exchange for a magnetic card that will unlock the turnstiles. Professional guards are a common feature in South American business districts, and their presence acts as a deterrent to potential criminals. Labor for security is relatively cheap, but you will need a system of incentives and controls for security personnel to prevent corruption. For further security, consider high-tech security systems, such as video-monitoring and tracking systems. Road cargo is quite vulnerable to theft, so hiring escorts and using tracking systems makes business sense.

Protecting your organization

• Have you assessed the security needs of your operations?

• Do you protect your people, facilities, and materials?

• Are your employees properly trained in safety and emergency procedures?

• Have you installed adequate monitoring and tracking systems for buildings and stock?

• Do you insure your cargo against theft in transit?