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Success is going from failure to failure without loss of enthusiasm.

— WINSTON CHURCHILL

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Life in Alignment

“Oh, I’d love to have a boat like that. I dream of sailing to the tropics on my own boat some day.”

“I’d give anything for a dream house like the one in that movie.”

“She really landed a dream job. Her new benefits package is a dream.”

“Oh well—I can always dream, can’t I?”

Dream on, brother. Sister, dream on.

We all yearn for things. The stuff of dreams. But interestingly, only very few of us actually set about trying to make our dreams come true in any serious, methodical way. Instead, we devote the bulk of our leisure time watching or reading about the real or fictional exploits of others as they pursue their respective big dreams.

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A Driving Force

So, while we’re on the subject of fictional exploits—read any good stories lately? See any good movies recently?

The reason for asking is that you can learn something important from every gripping story ever told. It doesn’t matter how far back you go, from today’s hit movies and novels, through old-time radio dramas and silent movies, to literary classics from another age, back even to ancient myths and legends. For any story to capture the interest and imagination of its audience, it must at the very least have a central character who is driven by a powerful personal sense of purpose. In every story, these central characters find themselves with an important job to do or a serious problem to solve—they are on a mission—and they are obsessed with getting the mission accomplished.

An employee at one of the television networks recently found several lost episodes of the old television series Mission Impossible. The producers apparently feared these particular episodes might not do well in the ratings, and so they were never televised. Interestingly, these were all episodes in which Impossible Missions Force leader Jim Phelps, played by actor Peter Graves, upon hearing the details of the mission via the self-destructing tape player, thought it over for a few moments and then decided, “Nah … I don’t think so.”

Just kidding. No one would ever film a story in which the lead character gives up even before the mission has begun—not even if the mission is “impossible.” This is precisely why we use the word hero (or heroine) to describe the lead character in most stories; this fierce determination to overcome all obstacles and achieve the objective strikes us as nothing less than heroic.

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Just when covert operative Lance Rykardt has managed to free himself from the cage that is being lowered into the vat of boiling acid, he is struck in the neck by a dart tipped with a potent, fast-acting poison. He knows a secret antidote is locked within the main underground vault—but the lock’s combination is stored in a computer that can only be activated by a special key, and the key has been swallowed by one of two deadly great white sharks circling hungrily in the deep tank from which there is no means of escape. Most of us, finding ourselves in a similar predicament (as the result, say, of a vacation gone horribly, horribly wrong) would probably be inclined to accept the hopelessness of the situation with a softly muttered profanity or two, and then seek out a reasonably comfortable place to lie and wait for the poison to begin taking effect. Not our hero, however. He’s on a mission to save the world, and nothing—nothing—is going to deter him. He will find a way, somehow, and will make it just in the nick of time. We will all applaud, and feel we got our money’s worth. Mission accomplished.Very exciting; great stuff.

Our screen and literary heroes never give up. That’s why we continue to buy tickets to see them in action (or books to read about their exploits).

All guidebooks for aspiring screenwriters or novelists give the same advice: to make your story truly gripping, box your hero into a situation that appears to be utterly hopeless, one in which a great deal is at stake, where the character stands to lose everything that matters most to him or her. Not just his or her life; the lives of innocent loved ones too, if you can arrange it. In fact, if you can put the entire world in grave jeopardy, all the better. Now, start piling on the obstacles. New twists and turns, each adding to the risk and danger, each creating an impediment more insurmountable than the one before. Make the hero really sweat, really suffer—and make the audience think, “How is he [or she] ever going to get out of this one?” And then, fashion a climactic resolution that draws on the hero’s own internal resources to produce a completely satisfactory conclusion.

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This last point is crucial. No outside forces to the rescue. No happy accidents, as in: “Just then, to Rykardt’s great relief, an earthquake rocked the entire underground complex, rupturing the great door of the main vault, which swung open as if to welcome him.” No good. No heroism there. He’s just going to have to somehow overcome his long-standing fear of sharks and get down into that tank, and fast—or come up with some wildly ingenious (but at least semiplausible) alternate course of action. The solution must come from within the character, a product of the hero’s “character,” his or her stubborn determination to overcome all obstacles. That is to say, it must come from his or her personal sense of mission.

Many young people see the latest high-tech computer-generated special-effects extravaganza at the local multiplex and think exciting stories only came into the world around the same time they did. Stories from before their time are boring, boring, boring. Only as children get older do they begin to realize today’s stories, stripped of their modern trappings, are simply variations of the same stories that have been told for generations, for millennia, back to campfires at the mouths of caves. These stories tell of heroes with something important to do, who do not let any obstacle get in their way. They tell of people who want something, and want it real bad. These stories resonate across the ages because they are depictions of a skill that people from all eras and all cultures admire. A skill they wish they themselves possessed. The heroes in these stories know how to make a mission the driving force in their lives. They know how to keep their resolve burning white-hot despite overwhelming obstacles. Their stories remind us that no matter how constrained we may feel by the circumstances of our own lives, our problems are nothing compared to what our heroes have to overcome— and somehow they still manage to get the job done. We use the word entertainment to describe such stories, but their function in our lives and throughout history goes far deeper than mere diversion. Such stories nourish our deep-seated need to believe that life’s obstacles really can be overcome, that dreams really can come true.

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Real-Life Missions, Real-Life Heroes

It isn’t only our fictional heroes who exhibit this fierce determination to achieve some particular purpose in life. History brings us face-to-face with many real-world heroes fuelled by the same driving will to accomplish something they consider important. In the last century alone, plenty of wartime heroes and heroic pioneers of exploration, invention, sport, and industry come readily to mind.

Even in the everyday world there are heroes to be found. The producers of network newsmagazine shows like 60 Minutes or 20/20 or Dateline recognize this, of course, and are always on the lookout for inspiring stories of people who “overcame the odds” and whose lives resonate with some deep sense of purpose. “A story you’ll never forget,” the announcer promises on the show’s opening teaser promo. “A story that will touch your heart.”

For book lovers, an alternate source of inspiration can be found in the biography sections of libraries or bookstores: the lives of high-achievers throughout history all neatly arranged in alphabetical order. These individuals come from every conceivable walk of life, most of them sharing one key attribute—an all-consuming clarity of purpose, an unwavering determination to overcome all obstacles and achieve their goals. They share a will to win that could not be crushed. Heroes were, are, and always will be, people with a Big Dream.

It is this single fact, perhaps more than anything else, that would appear to be the prime differentiator between our real-life heroes and ourselves. They know precisely what their one overarching mission in life is, and are somehow able to invest all of their efforts and energies into achieving that one, single, all-important mission. They’re not being pulled in a dozen different directions at once, like we are, always struggling to balance career roles and parent roles and juggle a dozen conflicting priorities. They don’t have to wear sixteen different hats every day, like we do. They’re focused on their one Big Dream, and are able to devote all their time and energy toward making the dream come true. That’s where the big difference lies, right there.

Right?

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Aspirational Fields

It’s naïve to think of the great dreamcrafters as people who weren’t, and aren’t, being pulled in as many directions as the rest of us. When you study the minutiae of their lives up close, one day at a time, it’s easy to confirm that there is as much clutter and distraction in their world as in our own, as many conflicting priorities for them to sort out as for us. It’s only when you step back to that “higher order,” that macro view, that the overall pattern of their lives looks different.Viewed in its entirety, the life of a dreamcrafter appears strikingly unidirectional.

You may remember the old physics experiment in school: the effect of a magnet on iron filings. The filings are distributed at random on a sheet of paper, and then a magnet is placed beneath the paper; the magnetic field causes the filings to shift into visible alignment along the field’s axis. Interestingly, individual filings actually move very little under the magnet’s influence, yet the overall pattern of the filings becomes strikingly different.

Any deeply held aspiration—a big dream, a clear sense of mission— will produce an “energy field.” It will bring all the otherwise random and unconnected elements of day-to-day life into alignment along a single axis, all pointing in a single direction, toward the realization of the dream. The character of individual days may change very little, but the overall pattern of a refocused, mission-driven life will look and feel dramatically different.

The effects of aspirational fields are evident in the biographies and profiles of dreamcrafters. It’s as if virtually everything they did on a day-to-day basis, no matter how mundane, ultimately helped move them in some direct or indirect way closer to the realization of their dream. Their aspirational fields brought their whole lives—past, present, future—into alignment. They too had to shop for groceries and take out the garbage and talk teenage daughters out of getting their navels pierced (or the equivalent). They too had to wear many hats and juggle many priorities and solve many problems and get around seemingly insurmountable obstacles.Yet they learned to see even the distractions as a meaningful part of their overall mission, not as negative elements pulling them away from the pursuit of their dream. (The need to drive children to a weekend school event, for example, might have been perceived as a distraction—or as an excellent opportunity to engage in conversation en route designed to strengthen the children’s support for the dream over the longer term.) This sense of alignment helped fuel the dreamcrafters’ determination—and it is their unwavering determination to make the Big Dream come true, above all else, that allowed them to bring into their lives experiences and achievements of a kind most people can only barely imagine.

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Heroes, remember, are people who never give up. Their determination to achieve a compelling mission brings everything around them into alignment toward that goal, and this alignment further strengthens their determination to succeed. This is what heroes have going for them.

The first step in dreamcrafting is to get the same thing going for us. We must redefine a basic mission for our lives, one that is compelling enough to generate a strong aspirational field around us. We must, in other words, find a Big Dream we can believe in.


Life Imitating Business

The discouragement you see in so many people, the lethargy, the passive resignation, the suspicion that things aren’t likely to get much better, and if anything will probably get worse—these are all symptoms of life devoid of a sense of purpose. “What’s it all for?” many find themselves wondering day after day. So much effort, so much energy, all being expended for what ultimate end? With no Big Dream to give life meaning or purpose, day-to-day living can come to feel like nothing more than a Big Waste.

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The problem is compounded when both our home lives and our work lives seem equally pointless. For many workers, the sad reality is that there is no motivating sense of mission to be found in the workplace. They spend their time patiently looking forward to the end of the workday, to the start of the next weekend, to their next vacation, to the day of their retirement when maybe somebody will give them a gold watch and the whole sorry nightmare will be over.

Slogans and catchphrases abound to remind us how dreary the workplace is for many people—so much so that one could almost conceive of a television game show based on the challenge of enumerating all of them. To prove the point, . . . it’s time to play Complete The Phrase! And now, to help us play the game, here’s the host of Complete The Phrase, Danny Silverman!

“Thank you, Johnny, and welcome to another edition of Complete The Phrase! All right, contestants, you know how the game works, so let’s get started. Hands by your buzzers, please watch your monitors and… Complete The Phrase!”

“DISGRUNTLED______________”

“Yes, Sally?”

“Employees?”

“That’s right! Fifty points, congratulations. Let’s check the big board and see what answers were voted into the number two and three spots by our studio audience. Okay, we’ve got ‘disgruntled customers of ours’ for number two, and ‘disgruntled shareholders’ as number three. But Sally correctly identified number one, ‘disgruntled employees.’ Plenty of those around, aren’t there, Sally?”

“I’m one myself. Been one for years.”

“All righty! Well done. Let’s move to round two, contestants. Hands by your buzzers, please watch the monitors and… Complete The Phrase!”

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“I OWE, I OWE, SO IT’S______________I GO”

“Tod?”

“So it’s off to the bank I go?”

“Ooooo, no, that’s not it, Tod, sorry. Jeff?”

“So it’s off to work I go?”

“That’s got it! Fifty points to you, Jeff. What other reason could there possibly be to drag ourselves to work, right?”

“I just keep hoping I’ll win the lottery.”

“You and me both, buddy! All right, let’s check our alternate answers. We’ve got ‘off to my parents I go’ as number two—time to ask for a handout, I guess. And our number three is ‘off to jail I go.’ Right, so now we’ve got a tie situation, with Jeff and Sally each at fifty points. Let’s move right on to round three. Ready, contestants? Please Complete The Phrase!”

“WORK______________, BUT I NEED THE BUCKS.”

“No buzzers? Looks like this one’s got everyone stumped. A little clue to help you out, here—we’re looking for a rhyme. Something that rhymes. Anybody? Jeff?”

“Work stinks?”

“No—again, we’re looking for a rhyme. Sally?”

“Work sucks?”

“Work sucks! That’s it! There’s another fifty points on Sally’s scoreboard. Jeff, you had the right idea, but we were looking for that rhyme.”

“I was hung up on my own job, which really stinks.”

“Couldn’t shake the old stinkeroo, huh?”

Our corporate folklore is full of sayings and bumper stickers and placards that make it clear many employees derive little pleasure or meaning from their work. One cartoon depicts a person rolling on the floor with laughter; the caption is “Remind me again how lucky I am to be working here—I keep forgetting.” A bumper sticker reads “Looking for a new job? Take mine, I’m sick to death of it.” Then there are all those signs that read “I’d Rather Be Sailing” or “I’d Rather Be Fishing” or any of the countless other things the expressers of such sentiments would rather be doing than toiling away at their dreary jobs.

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And yet, even in the midst of all this, some organizations do manage to instill a shared sense of purpose in their employees. Some workers do derive great satisfaction from their jobs.

In the work we have done with hundreds of international organizations over the past twenty years, we have had the opportunity to observe at close range the differences between highly motivated, highly successful businesses, and others where morale (and profitability) have sunk to dangerously low levels. Again and again, the conclusion is inescapable: sooner or later it all boils down to the presence—or absence—of a Big Dream.

In the world of competitive business, the single greatest success factor is often the collective sense of mission the business has engendered within its employees. Unless a critical mass of the employee population feels it is united in a shared effort to accomplish something worthwhile, the work that goes on within the organization tends to exhibit less and less actual “organization”—it devolves into a disjointed confusion of busywork driven by a multitude of vague and ever-shifting objectives that pull in different (and often opposite) directions. The effect of that shared sense of purpose (that collective aspiration) is to align all the various tasks and activities along a common axis, aimed in the same direction, toward the same objective. The (perhaps apocryphal) story is told of President Kennedy touring the space agency complex in its early days and pausing to ask a janitor, “So what do you do here, exactly?” The janitor interrupted his floor sweeping to answer, “I’m helping put a man on the moon, sir.” Sweeping floors and putting astronauts on the moon would seem to be very different kinds of activities—but not to this janitor.

At the individual level, too, success depends on a clarity of purpose, a motivating sense of mission that aligns all of the otherwise seemingly disjointed tasks and responsibilities that occupy daily life and focuses them along a clear axis toward a particular end. When even the most mundane and unrelated sorts of activities can be seen as useful steps toward something bigger, something genuinely worthwhile, this can have a highly motivating—and even liberating—effect. Many writers and artists have commented on how repetitive daily tasks will often relax their minds in a way that leads to important creative insights or breakthroughs. Focusing on a dream provides an energizing context for all that fills our days. It can transform even the commonplace into the meaningful.

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What can we at the individual level learn from the techniques successful business organizations use to define their collective mission? How can we apply this same success factor to ourselves, to help us define the Big Dream that can bring a renewed sense of purpose and meaning into our own lives?

Those are the questions the following chapter sets out to answer.

GALLERY OF DREAMCRAFTERS

WINSTON CHURCHILL (1874-1965)

The Big Dream

In the beginning, there was no big dream for Britain’s future prime minister. He was always in trouble, a poor student, a general embarrassment to friends and family. As was the custom among the privileged class, Winston’s father purchased a military commission for him. It wasn’t easy to find a military home for this habitual troublemaker, but a deal was cut and young second-lieutenant Churchill was shipped off to Africa to fight the Boers.

Feeling the heat of rejection because of his misspent youth, Winston decided he would make his mark by winning military honors. This became his dream—a distinguished war contribution would make amends and would pave the way for him to enter British politics in his father’s footsteps.

Unfortunately, Winston was captured early and held prisoner. Escape was deemed impossible, but against all odds, he did just that, and traveled across Africa to freedom. The British press reported his exploits, and he became a real-life hero. He enjoyed an illustrious career as a journalist, author, statesman, and politician between 1906 and 1929. But his biggest dream was yet to come.

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Winston’s relentless condemnation of his country’s reluctance to prepare for what he considered an inevitable war with Germany made him unpopular. He was defeated at the polls, and was out of office for ten years. During this time he studied military history. This forced sabbatical prepared him for his role as an Allied leader during the Second World War. He was subsequently reelected and appointed first lord of the admiralty. Six months after Britain declared war on Germany, he became prime minister. The very message that had earlier removed him from power—Britain’s ill-preparedness for war—became the key to his success. His Big Dream became nothing less than the destruction of Nazi tyranny.

Basic Values

  • The supremacy of democracy
  • Uncompromising maintenance of the aim
  • The power of unity and cooperation
  • What the Naysayers Were Saying
  • Ill-mannered, rude, and arrogant
  • Reckless
  • Out-of-touch
  • Positioned by birthright; would have been a loser on his own
  • A poor student; (perhaps has a learning disability)

The Darkest Hour

For Winston Churchill, the darkest hour lasted a full decade, the ten years he spent out of office because of his repeated—and unheeded—warnings about the German military buildup. To maintain his sanity, he mixed mortar and laid bricks day after day, building a wall around the family estate. He also painted landscapes (with a talent only now being recognized by the art world). His unshakable sense of mission became the anchor in his life, allowing him to maintain his focus and identity during a period that might otherwise have had a devastating effect.

Later, back in office, giving voice to his refusal to give up the dream, Churchill proclaimed, “We shall never surrender.” In spite of terrible civilian losses from Hitler’s relentless bombing raids on London, Churchill marshaled the masses to keep the faith.

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Validation and Vindication

  • Negotiated America’s entry into the war
  • Defended England in spite of superior German air power
  • Negotiated with the enemy (Stalin) when Germany attacked Russia
  • Orchestrated Allied cooperation
  • Became recognized as the most influential leader in the defeat of the Nazis
  • Was awarded the Nobel Prize in 1953 for his historical writings

Memorable Sayings

  • (While walking through bombed-out London ruins on his way to parliament each day, Churchill flashed his “V for victory” hand signal, holding a big cigar and confidently tipping his derby hat to an admiring public.) “Victory at all costs, victory in spite of all terror, victory however long and hard the road may be; for without victory there is no survival.”
  • “One ought never to turn one’s back on a threatened danger and try to run away from it. If you do that, you will double the danger. But if you meet it promptly and without flinching, you will reduce the danger by half. Never run away from anything. Never!”
  • “We shall draw from the heart of suffering itself the means of inspiration and survival.”
  • “Continuous effort—not strength or intelligence—is the key to unlocking our potential.”

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