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Part II: The First 90 Days
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Part II: The First 90 Days
by Stephen A. Zinkgraf
Six Sigma—The First 90 Days
Title Page
Copyright Page
Contents
Preface
Acknowledgments
About the Author
Contributors List
Part I: Pre-Launch
1. Six Sigma—The Initiative, the Deployment, the Technology
2. The True Nature of Six Sigma: The Business Model
3. Six Sigma Launch Philosophy
4. Getting Early Support: Selecting a Six Sigma Provider
5. Strategy: The Alignment of External Realities, Setting Measurable Goals, and Internal Actions
6. Defining the Six Sigma Program Expectations and Metrics
Part II: The First 90 Days
7. Defining the Six Sigma Project Scope
8. Defining the Six Sigma Infrastructure
9. Committing to Project Selection, Prioritization, and Chartering
10. Creating Six Sigma Executive and Leadership Workshops
11. Selecting and Training the Right People
12. Communicating the Six Sigma Program Expectations and Metrics
Part III: Post-Launch
13. Creating the Human Resources Alignment
14. Defining the Software Infrastructure: Tracking the Program and Projects
15. Leading Six Sigma for the Long Term
16. Reinvigorating Your Six Sigma Program
A. RFP Sample Format
B. About the Contributors
Index
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6. Defining the Six Sigma Program Expectations and Metrics
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7. Defining the Six Sigma Project Scope
Part II: The First 90 Days
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