Home Page Icon
Home Page
Table of Contents for
Section II: Training Tools and Techniques
Close
Section II: Training Tools and Techniques
by Elaine Biech
The Book of Road-Tested Activities
Cover
Dedication
Title
Copyright
Contents
Grateful Acknowledgments
Your Highway to Success: An Introduction to Road-Tested Activities
Section I: Training Topics
Chapter 1: Communication: The Most Vital Skill
Story, Song, Poem, Saying
Do You See What I See?
Perception Reflection
Tuscan Summer Evenings
Go for the Win
Chapter 2: Listening: The Second Half of Communication
No Advice Please
I See You Listening
Do You Know How to Listen?
Yellow Ball
Are You Smiling?
Chapter 3: Customer Service and Sales: Imperative for Organizations
Defining a Great Customer Experience
What’s in the News?
Objection Resolution
Chapter 4: Creativity and Innovation: Most Important in a Complex World
The Penny Story
It’s Not What You Think
Creative Storming
Creative Word Toss
Chapter 5: Diversity and Inclusion: Valuing Differences
We Are All Different
Diversity Quilt
Are You This or That?
Cultural Networking
Generation Genius
Chapter 6: Teamwork: Get to Know Your Team
Conceptualization of You
Team Speed-Dating
Acquainted Antics
Team Commercial
Three Truths and a Lie
Ties That Bind
Favorites Poker
Personality Polaroid
Chapter 7: Teamwork: Working Together
A Cat and a Fridge
Capital Team Building
Picture Your Ideal Team
People to People
Pipe Dream
Team Think-ING
Build a Bridge
Planning with Spaghetti and Marshmallows
Straw Towers
Hula Hoop Challenge
From Seeing to Achieving
Think on Your Feet
Chapter 8: Leadership: What It Takes to Make a Leader
The Great Leadership Debate
What a Difference a Goal Makes
Create a Vision
Power of Questions
Vote Trust with Your Feet
You Be the Ethicist
Valuing the Values
Chapter 9: Solving Problems: Find Practical Solutions
Dig It Up
Consult the Experts
Scenario Cards
Through the Looking Glass
Chapter 10: Professional Development: Skills for the Workplace
Activating Enthusiasm
Stress Symphony
Zoom!
Puzzled Prospects
Performance Graffiti Wall
Part of the Big Picture
Multitasking Stressors
Get Ready for Interviewing
Section II: Training Tools and Techniques
Chapter 11: Icebreakers: Getting to Know You
What’s Under Your Bed?
Tell Me Something Good
Getting to Know You . . . Getting to Know All About You
What’s in a Name?
Roll of the Die
Guess What We Have in Common
Immodest Interview
Whose Snowball?
Look What I Can Do!
Spell It Out!
Chapter 12: Openings: Start with a BANG
Rapid Rate of Change
Focus Einstein Style
Learning Is Valuable
Level the Playing Field
Make a Wish
Great Expectations
Definition BINGO
I Said I Need to Learn
Let Go of Your Fears
Purging the Potholes
Jazzed
Chapter 13: Reviewing: Make It Fun
PPT Board Game Review
Throw Down Your Answer
Learning Stations
Answer the Question and Keep the Card
I’ll Say It Myself
Tweet! Key Learnings
Chapter 14: New Tools: Add a Twist to Your Techniques
Speedy SMEs
Remember Me?
Product Knowledge Scramble
Key Ideas
Give Them the BlackBerries
Tell Me About Yourself
Deal with It
Blog and RE-Blog
Success Chain
Take Action
Dirty Training Room
Chapter 15: Online Learning: Tools to Try
Twitter Introductions
Virtual Warm-Up
YouTube: A Human Touch
Virtual Role Plays
Virtual Word Cloud
Online Review Wheel
Chapter 16: Ideas for Your ASTD Chapter
A Gift to Use
Between Meeting Meetings
Activity GPS
About the Editor
Search in book...
Toggle Font Controls
Playlists
Add To
Create new playlist
Name your new playlist
Playlist description (optional)
Cancel
Create playlist
Sign In
Email address
Password
Forgot Password?
Create account
Login
or
Continue with Facebook
Continue with Google
Sign Up
Full Name
Email address
Confirm Email Address
Password
Login
Create account
or
Continue with Facebook
Continue with Google
Prev
Previous Chapter
Chapter 10: Professional Development: Skills for the Workplace
Next
Next Chapter
Chapter 11: Icebreakers: Getting to Know You
Section II
Training Tools and Techniques
Add Highlight
No Comment
..................Content has been hidden....................
You can't read the all page of ebook, please click
here
login for view all page.
Day Mode
Cloud Mode
Night Mode
Reset