PART THREE: Information Governance Key Impact Areas Based on the IG Reference Model
by Robert F. Smallwood
Information Governance: Concepts, Strategies, and Best Practices
- Cover Page
- Title Page
- Copyright
- Dedication
- CONTENTS
- PREFACE
- ACKNOWLEDGMENTS
- PART ONE: Information Governance Concepts, Definitions, and Principles
- PART TWO: Information Governance Risk Assessment and Strategic Planning
- CHAPTER 4: Information Risk Planning and Management
- Step 1: Survey and Determine Legal and Regulatory Applicability and Requirements
- Step 2: Specify IG Requirements to Achieve Compliance
- Step 3: Create a Risk Profile
- Step 4: Perform Risk Analysis and Assessment
- Step 5: Develop an Information Risk Mitigation Plan
- Step 6: Develop Metrics and Measure Results
- Step 7: Execute Your Risk Mitigation Plan
- Step 8: Audit the Information Risk Mitigation Program
- Notes
- CHAPTER 5: Strategic Planning and Best Practices for Information Governance
- CHAPTER 6: Information Governance Policy Development
- A Brief Review of Generally Accepted Recordkeeping Principles®
- IG Reference Model
- Best Practices Considerations
- Standards Considerations
- Benefits and Risks of Standards
- Key Standards Relevant to IG Efforts
- Major National and Regional ERM Standards
- Making Your Best Practices and Standards Selections to Inform Your IG Framework
- Roles and Responsibilities
- Program Communications and Training
- Program Controls, Monitoring, Auditing, and Enforcement
- Notes
- CHAPTER 4: Information Risk Planning and Management
- PART THREE: Information Governance Key Impact Areas Based on the IG Reference Model
- CHAPTER 7: Business Considerations for a Successful IG Program
- Changing Information Environment
- Calculating Information Costs
- Big Data Opportunities and Challenges
- Full Cost Accounting for Information
- Calculating the Cost of Owning Unstructured Information
- The Path to Information Value
- Challenging the Culture
- New Information Models
- Future State: What Will the IG-Enabled Organization Look Like?
- Moving Forward
- Notes
- CHAPTER 8: Information Governance and Legal Functions
- Introduction to e-Discovery: The Revised 2006 Federal Rules of Civil Procedure Changed Everything
- Big Data Impact
- More Details on the Revised FRCP Rules
- Landmark E-Discovery Case: Zubulake v. UBS Warburg
- E-Discovery Techniques
- E-Discovery Reference Model
- The Intersection of IG and E-Discovery
- Building on Legal Hold Programs to Launch Defensible Disposition
- Destructive Retention of E-mail
- Newer Technologies That Can Assist in E-Discovery
- Defensible Disposal: The Only Real Way To Manage Terabytes and Petabytes
- Retention Policies and Schedules
- Notes
- CHAPTER 9: Information Governance and Records and Information Management Functions
- Records Management Business Rationale
- Why Is Records Management So Challenging?
- Benefits of Electronic Records Management
- Additional Intangible Benefits
- Inventorying E-Records
- Generally Accepted Recordkeeping Principles ®
- E-Records Inventory Challenges
- Records Inventory Purposes
- Records Inventorying Steps
- Ensuring Adoption and Compliance of RM Policy
- General Principles of a Retention Scheduling
- Developing a Records Retention Schedule
- Why Are Retention Schedules Needed?
- What Records Do You Have to Schedule? Inventory and Classification
- Rationale for Records Groupings
- Records Series Identification and Classification
- Retention of E-Mail Records
- How Long Should You Keep Old E-Mails?
- Destructive Retention of E-Mail
- Legal Requirements and Compliance Research
- Event-Based Retention Scheduling for Disposition of E-Records
- Prerequisites for Event-Based Disposition
- Final Disposition and Closure Criteria
- Retaining Transitory Records
- Implementation of the Retention Schedule and Disposal of Records
- Ongoing Maintenance of the Retention Schedule
- Audit to Manage Compliance with the Retention Schedule
- Notes
- CHAPTER 10: Information Governance and Information Technology Functions
- CHAPTER 11: Information Governance and Privacy and Security Functions
- Cyberattacks Proliferate
- Insider Threat: Malicious or Not
- Privacy Laws
- Defense in Depth
- Controlling Access Using Identity Access Management
- Enforcing IG: Protect Files with Rules and Permissions
- Challenge of Securing Confidential E-Documents
- Apply Better Technology for Better Enforcement in the Extended Enterprise
- E-Mail Encryption
- Secure Communications Using Record-Free E-Mail
- Digital Signatures
- Document Encryption
- Data Loss Prevention (DLP) Technology
- Missing Piece: Information Rights Management (IRM)
- Embedded Protection
- Hybrid Approach: Combining DLP and IRM Technologies
- Securing Trade Secrets after Layoffs and Terminations
- Persistently Protecting Blueprints and CAD Documents
- Securing Internal Price Lists
- Approaches for Securing Data Once It Leaves the Organization
- Document Labeling
- Document Analytics
- Confidential Stream Messaging
- Notes
- CHAPTER 7: Business Considerations for a Successful IG Program
- PART FOUR: Information Governance for Delivery Platforms
- CHAPTER 12: Information Governance for E-Mail and Instant Messaging *
- Employees Regularly Expose Organizations to E-Mail Risk
- E-Mail Polices Should Be Realistic and Technology Agnostic
- E-Record Retention: Fundamentally a Legal Issue
- Preserve E-Mail Integrity and Admissibility with Automatic Archiving
- Instant Messaging
- Best Practices for Business IM Use
- Technology to Monitor IM
- Tips for Safer IM
- Notes
- CHAPTER 13: Information Governance for Social Media *
- Types of Social Media in Web 2.0
- Additional Social Media Categories
- Social Media in the Enterprise
- Key Ways Social Media Is Different from E-Mail and Instant Messaging
- Biggest Risks of Social Media
- Legal Risks of Social Media Posts
- Tools to Archive Social Media
- IG Considerations for Social Media
- Key Social Media Policy Guidelines
- Records Management and Litigation Considerations for Social Media
- Emerging Best Practices for Managing Social Media Records
- Notes
- CHAPTER 14: Information Governance for Mobile Devices *
- CHAPTER 15: Information Governance for Cloud Computing *
- CHAPTER 16: SharePoint ® Information Governance *
- CHAPTER 12: Information Governance for E-Mail and Instant Messaging *
- PART FIVE: Long-Term Program Issues
- CHAPTER 17: Long-Term Digital Preservation *
- Defining Long-Term Digital Preservation
- Key Factors in Long-Term Digital Preservation
- Threats to Preserving Records
- Digital Preservation Standards
- PREMIS Preservation Metadata Standard
- Recommended Open Standard Technology-Neutral Formats
- Digital Preservation Requirements
- Long-Term Digital Preservation Capability Maturity Model ®
- Scope of the Capability Maturity Model
- Digital Preservation Capability Performance Metrics
- Digital Preservation Strategies and Techniques
- Evolving Marketplace
- Looking Forward
- Notes
- CHAPTER 18: Maintaining an Information Governance Program and Culture of Compliance *
- CHAPTER 17: Long-Term Digital Preservation *
- APPENDIX A: Information Organization and Classification: Taxonomies and Metadata *
- Importance of Navigation and Classification
- When Is a New Taxonomy Needed?
- Taxonomies Improve Search Results
- Metadata and Taxonomy
- Metadata Governance, Standards, and Strategies
- Types of Metadata
- Core Metadata Issues
- International Metadata Standards and Guidance
- Records Grouping Rationale
- Business Classification Scheme, File Plans, and Taxonomy
- Classification and Taxonomy
- Prebuilt versus Custom Taxonomies
- Thesaurus Use in Taxonomies
- Taxonomy Types
- Business Process Analysis
- Taxonomy Testing: A Necessary Step
- Taxonomy Maintenance
- Social Tagging and Folksonomies
- Notes
- APPENDIX B: Laws and Major Regulations Related to Records Management
- APPENDIX C: Laws and Major Regulations Related to Privacy
- GLOSSARY
- ABOUT THE AUTHOR
- ABOUT THE MAJOR CONTRIBUTORS
- INDEX
-
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