Appendix: Case Studies Survey

Questions about borrowing

1. Do you borrow internationally?

Yes

No If no, please go to question 10

2. If yes, what types of materials do you typically borrow?

Articles

Books

Audiovisual or media materials including CDs, DVDs, Videotapes

Other (maps, government documents, rare or special materials such as genealogy)

All types and formats

3. Do you place restrictions on which countries you will attempt to borrow from?

Yes If yes, what are those restrictions and why are they in place?

No

4. Do you place restrictions of items borrowed internationally for your own patrons? For example, will you only attempt to borrow internationally if your patron is a certain status, such as a faculty member?

Yes If yes, what are those restrictions and why are they in place?

No

5. Could you please describe the life-cycle of a typical borrowing request?

Questions about lending

6. Do you lend internationally?

Yes

No If no, please go to question 10

7. If yes, what types of materials do you typically lend?

Articles

Books

Audiovisual materials, including CDs, DVDs, Videotapes Other (maps, government documents, rare or special materials such as genealogy)

All types and formats

8. Do you have restrictions on which countries you can lend to?

Yes If yes, what are those restrictions and why are they in place?

No

9. Could you please describe the life-cycle of a typical lending request?

Questions about borrowing and lending

10. For both borrowing and lending, what methods do you use to send and receive requests?

Fax

Phone

Email

Surface or air mail

Computer-based technologies

11. If you answered ‘yes’ to computer-related technology, which do you use?

OCLC WorldCat Resource Sharing

ILLiad

Relais

CLIO

Ariel

Adobe Acrobat

ISO-based

Other, please specify

General questions

12. Do you belong to a regional or country-wide consortium?

Yes

No

13. Are you the only institution in your country participating in interlibrary loan?

Yes

No If no, do you know if your interlibrary loan practices are similar to those in other types of institutions? Please explain:

14. What do you think the future for interlibrary loan in your region/country will look like? Do you see it increasing or decreasing and why? Please explain.

    

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