By now, you should have a solid understanding of the first four domains of emotional intelligence and their associated competencies. The following four chapters discuss the fifth domain of emotional intelligence and provide additional insights into how we can apply our knowledge to be more successful as PMs.

In Chapter 7, Project Team Leadership, we explore what it means to lead projects and how that differs from managing. We also discuss how to communicate with high emotional intelligence and the best way to develop a team, including selecting and retaining team members. We will also analyze conflict management and then close with a series of techniques to improve our project team leadership. Chapter 8, Creating a Positive Team Environment, looks at the difference between projects with and without positive team environments and discusses the PM’s role in setting the tone and direction for the project. We also discuss how the team environment is affected by the culture of the organization and what the PM can do to impact that larger environment. Chapter 9, Leveraging Emotional Intelligence on Large and Complex Projects, deals with excelling with emotional intelligence on large and complex projects. Chapter 10, Success with Agile Projects, includes information on leading and coaching Agile teams, particularly for software development projects.

It is my hope that you will be able to leverage these chapters on Team Leadership to take on more complex and challenging projects.