Home Page Icon
Home Page
Table of Contents for
Part V: Appendixes
Close
Part V: Appendixes
by Heidi Collins
Enterprise Knowledge Portals
Cover
Half title
Title
Dedication
Contents
Introduction
Part I: Enterprise Knowledge Portal Definition
Chapter 1: What You Need to Know About Knowledge Management
Be Organized Around Work Processes
Maintain Knowledge and Facilitate Communication
Focus on the Future
Support Your Organization’s Business Objectives
Promote Innovations
Maintain a Knowledge-Creating Organization
Key Points
Chapter 2: Enterprise Portals Overview
Enterprise Portals for Your Knowledge Management Objectives
Types of Enterprise Portals
User Communities
Enterprise Portal Services
Enterprise Portal Functionality
Enterprise Portal Integration Features
Key Points
Chapter 3: Create Your Enterprise Knowledge Portal
MyCompany Case Study Introduction
Enterprise Portal Market Overview
Document Your Knowledge Management Objectives
Enterprise Knowledge Portal IT–Enabling Framework
Enterprise Knowledge Portal Map
Key Points
Part II: The Enterprise Knowledge Portal Program
Chapter 4: Outline the Enterprise Knowledge Portal Program
Enterprise Knowledge Portal Value Proposition
Enterprise Knowledge Portal Program Charter
Enterprise Knowledge Portal Requirements
Enterprise Knowledge Portal Strategy
Enterprise Knowledge Portal Architecture and Infrastructure
Enterprise Knowledge Portal Program Plan
Executive Approval
Key Points
Chapter 5: The Enterprise Knowledge Portal Organization
Process and Governance
Culture and Behavior
Key Points
Part III: The Enterprise Knowledge Portal Projects
Chapter 6: The Enterprise Knowledge Portal Methodology
MyCompany Case Study Introduction
Business Objects
Content Elements
Business Object Context
Storyboards and Scripts
Key Points
Chapter 7: Financial Metrics
Human Resources Information
Labor Savings
Cost Savings
Revenue
Project Costs
Return on Investment
Key Points
Part IV: The Enterprise Knowledge Portal Infrastructure and Environment
Chapter 8: Enterprise Knowledge Portal Technical Architecture
Enterprise Knowledge Portal Information Technology Environment
Enterprise Knowledge Portal Information Technology Staff
Key Points
Chapter 9: Support and Competency Center Services
Enterprise Knowledge Portal Support and Competency Center Services
Enterprise Knowledge Portal Support and Competency Center Staff
Key Points
Part V: Appendixes
Appendix A: Knowledge Management Resources
Appendix B: Enterprise Knowledge Portal Resources
Appendix C: Recommended Reading
Bibliography
Index
Copyright
Search in book...
Toggle Font Controls
Playlists
Add To
Create new playlist
Name your new playlist
Playlist description (optional)
Cancel
Create playlist
Sign In
Email address
Password
Forgot Password?
Create account
Login
or
Continue with Facebook
Continue with Google
Sign Up
Full Name
Email address
Confirm Email Address
Password
Login
Create account
or
Continue with Facebook
Continue with Google
Prev
Previous Chapter
Chapter 9: Support and Competency Center Services
Next
Next Chapter
Appendix A: Knowledge Management Resources
A
PPENDIXES
Add Highlight
No Comment
..................Content has been hidden....................
You can't read the all page of ebook, please click
here
login for view all page.
Day Mode
Cloud Mode
Night Mode
Reset