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by Dr. Allan S. Benjamin
Enterprise Risk and Opportunity Management
Cover
Title Page
Copyright
Figures
Tables
Preface
Introduction
Chapter 1: An EROM Primer for Organizations Concerned with Technical Research, Integration, and Operations (TRIO Enterprises)
1.1 EROM Scope and Objectives for TRIO Enterprises
1.2 EROM Definitions and Technical Attributes for TRIO Enterprises
Notes
References
Chapter 2: Coordination of EROM with Organizational Management Activities
2.1 The Executive, Programmatic, and Institutional/Technical Management Functions and Their Interfaces
2.2 EROM-Relevant Management Activities
2.3 Coordination of EROM with Management Activities
2.4 Communication across Extended Partnerships
2.5 Contribution of EROM to Compliance with Federal Regulations and Directives
Notes
References
Chapter 3: Overview of EROM Process and Analysis Approach
3.1 Organizational Objectives Hierarchies
3.2 Populating the Organizational Objectives Hierarchies with Risk and Opportunity Information
3.3 Establishing Risk Tolerances and Opportunity Appetites
3.4 Identifying Risk and Opportunity Scenarios and Leading Indicators
3.5 Specifying Leading Indicator Trigger Values and Evaluating Cumulative Risks and Opportunities
3.6 Identifying and Evaluating Risk Mitigation, Opportunity Exploitation, and Internal Control Options
Notes
References
Chapter 4: The Development and Utilization of EROM Templates for Performance Evaluation and Strategic Planning
4.1 Overview
4.2 Demonstration Example: The NASA Next-Generation Space Telescope as of 2014
4.3 Example Objectives Hierarchies
4.4 Risks, Opportunities, and Leading Indicators
4.5 Example Templates for Risk and Opportunity Identification and Evaluation
4.6 Example Templates for Risk and Opportunity Roll-Up
4.7 Example Templates for the Identification of Risk and Opportunity Drivers, Responses, and Internal Controls
4.8 Upward Propagation of Templates for Full-Scope EROM Applications
4.9 Application of the Templates to Organizational Planning and the Selection from among Alternative Candidate Portfolios
Notes
References
Chapter 5: Management and Implementation of EROM at the Institutional/Technical Level (Technical Centers or Directorates)
5.1 EROM from a Technical Center's Perspective
5.2 Extended Enterprises and the Technical Center's Extended Organization
5.3 EROM-Informed Budgeting of Resources across a Technical Center's Extended Organization
References
Chapter 6: Special Considerations for EROM Practice and Analysis at Commercial TRIO Enterprises
6.1 Overview
6.2 Risk and Opportunity Scenarios and Leading Indicators
6.3 Controllable Drivers, Mitigations, Actions, and Internal Controls
Chapter 7: Examples of the Use of EROM Results for Informing Risk Acceptance Decisions
7.1 Overview
7.2 Example 1: DoD Ground-Based Midcourse Missile Defense in the 2002 Time Frame
7.3 Example 2: NASA Commercial Crew Transportation System as of 2015
7.4 Implication for TRIO Enterprises and Government Authorities
References
Chapter 8: Independent Appraisal of EROM Processes and Results to Assure the Adequacy of Internal Controls and Inform Risk Acceptance Decisions
8.1 Background
8.2 Queries for an Independent Appraisal of EROM in the Contexts of Internal Control and Risk Acceptance
References
Chapter 9: Brief Overview of the Potential Integration of EROM with Other Strategic Assessment Activities
9.1 Technical Capability Assessment (TCA)
9.2 Strategic Annual Review (SAR)
9.3 Portfolio Performance Review (PPR)
References
Chapter 10: An Integrated Framework for Hierarchical Internal Controls
10.1 Internal Control Principles and the Integration of Internal Control, Risk Management, and Governance
10.2 Methodological Basis
10.3 Examples
10.4 Incorporation of Internal Control Principles into the Control Loop Approach
10.5 Summary of Observations
Note
References
Appendix A: Acronyms
Appendix B: Definitions
About the Companion Website
About the Author
Index
End User License Agreement
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Tables
Figures
1.1 Decision making is a balance between risk and opportunity
1.2 Risk tolerance relative to diverse goals and objectives
1.3 The elements of RIDM and CRM applied to the TRIO enterprise's management activities at various levels
2.1 The three levels of management within a typical enterprise
2.2 The principal activities and transfer of information within and between levels of management
2.3 Activities within the executive level and transfer of information from/to external and internal sources
2.4 Activities within a program directorate (programmatic level) and transfer of information from/to external and internal sources
2.5 Activities within a technical center (institutional/technical level) and transfer of information from/to external and internal sources
2.6 Interfaces between EROM activities and management activities in the development of an organizational plan
2.7 Interfaces between EROM activities and management activities in the evaluation of performance relative to the organizational plan
2.8 The relationship between governance, enterprise risk management, and internal controls according to the new OMB Circular A-123
3.1 Types of objectives developed at the executive level
3.2 Types of objectives developed at the programmatic level
3.3 Types of objectives developed at the institutional/technical level
3.4 Conceptualization of an enterprise-wide objectives hierarchy
3.5 Associating risk and opportunity information with objectives in the organizational objectives hierarchy
3.6 Risk and opportunity response and watch boundaries
3.7 Example taxonomy for enterprise risks and opportunities
3.8 Risk and opportunity leading indicator triggers
3.9
Hypothetical results showing how the elimination of a risk driver affects cumulative risk and the elimination of an opportunity driver affects cumulative opportunity
3.10 Iterative process for identifying and evaluating a risk response, opportunity action, and internal control plan that balances cumulative risk, cumulative opportunity, and cost
4.1 Executive-level objectives for the example demonstration
4.2 Programmatic-level objectives for the example demonstration
4.3 Center-level objectives for the example demonstration
4.4 Integrated objectives hierarchy showing primary interfaces between objectives
4.5 Individual risks and associated leading indicators for executive-level objectives
4.6 Individual risks and associated leading indicators for program-level objectives
4.7 Individual risks and associated leading indicators for center-level objectives
4.8 Individual opportunities, introduced risks, and associated leading indicators for executive-level objectives
4.9 Secondary objective interfaces for the example demonstration
4.10 Schematic of roll-up method alternative 1 for Objective E (>10) #1
4.11 Schematic of roll-up method alternative 2 for Objective E (>10) #1
4.12 Schematic of risk roll-up for Objective P (1) #11 in the example demonstration
4.13 Illustration of risk and opportunity scenario drivers and their time-frame criticalities
4.14 Illustration of risk and opportunity constituent drivers and their time-frame criticalities
4.15 Schematic showing the upward propagation of templates for full-scope EROM applications
5.1 The extended organization for a NASA center
5.2 NASA example of how each center takes risk and opportunity inputs from a variety of entities and supports multiple strategic objectives of the agency
5.3 A representative EROM organizational chart for a technical center that manages extended enterprises
5.4 The success of a technical center's inherited strategic objectives is dependent on the “right-sizing” of the resources available to the center (NASA example)
5.5
Outline of the steps in the iterative process for optimizing asset distributions based on costs and current and projected values of leading indicators
5.6 Illustration of iterative process for optimizing asset distributions based on costs and current and projected values of leading indicators
6.1 Integration of qualitative and quantitative modeling to evaluate the likelihood of success of a commercial TRIO enterprise
6.2 Example enterprise risk taxonomy for a commercial TRIO enterprise
6.3 Example opportunity taxonomy for a commercial TRIO enterprise
6.4 Example risk scenario statement and scenario event diagram for a risk in the taxonomic category “Competition from other companies”
6.5 Example risk scenario statement and scenario event diagram for a risk in the taxonomic category “Customer satisfaction”
6.6 Example risk scenario statement and scenario event diagram for a risk in the taxonomic category “Leadership mortality and succession issues”
6.7 Example risk scenario statement and scenario event diagram for a risk in the taxonomic category “Accident causing human deaths”
6.8 Example risk scenario statement and scenario event diagram for a risk in the taxonomic category “Changes in foreign exchange rates and interest rates”
6.9 Example risk scenario statement and scenario event diagram for a risk in the taxonomic category “Labor strikes”
6.10 Example risk scenario statement and scenario event diagram for a risk in the taxonomic category “Exploitation of new technology”
6.11 Example risk scenario statement and scenario event diagram for a risk in the taxonomic category “Act of terror”
6.12 Example risk and opportunity matrix for quantitative financial objectives
6.13 Example risk scenario statement, scenario event diagram, and scenario matrix for a risk in the taxonomic category “Competition from other companies”
6.14 Example risk scenario statement, scenario event diagram, and scenario matrix for a risk in the taxonomic category “Exploitation of new technology”
7.1
Objectives and hypothetical cumulative risk parity table for GMD example
7.2 Risks and leading indicators for GMD example (2002 time frame)
7.3 Hypothetical composite leading indicator parity table for GMD example
7.4 Objectives and hypothetical cumulative risk parity table for CCTS example
9.1 Relationship between the TCA process and the EROM objectives interface and influence template
9.2 Relationship between the EROM risk-and-opportunity-based asset optimization process and the TCA asset right-sizing objective
9.3 Relationship between the EROM risk and opportunity identification and leading indicator evaluation templates and the SAR process
9.4 Relationship between the EROM risk and opportunity roll-up templates and the SAR process
10.1 Conceptualization of the relationship between governance, risk management, and internal controls: strategic planning
10.2 Conceptualization of the relationship between governance, risk management, and internal controls: organizational performance evaluation
10.3 Simplified schematic of the interfaces between organizational management functions and organizational management levels
10.4 Standard control loop form
10.5 Example simple control loop for a mechanical system
10.6 Example form of a hierarchical system of internal control loops
10.7
Example primary control loop for the objective of improving risk management and system safety methodology and practice within the enterprise
10.8 Process diagram for the selected control activity: “Develop and update risk management and system safety policies, procedures, standards, and guides”
10.9 Secondary control loop for the selected control activity: “Develop and update risk management and system safety policies, procedures, standards, and guides”
10.10 Process diagram and tertiary control loop for the selected control activity: “Develop and update RM and SS policies, procedures, standards, and guides”
10.11 Example primary control loop for CCP's objective of achieving acceptable safety within schedule and budget using the RBA process and shared assurance model
10.12 Example generic primary control loop for achievement of internal control principles
10.13 Example primary control loop for demonstration of a commitment to integrity and ethical values
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