Index

Page numbers in italics indicate illustrations



A

Adam,   71,   75,   77,   78,   80–,   82

alumni networks,   148

ambiguity,   197

ambiguous tasks,   197

analytical mind,   185

analytical rationality,   71,   72,   74,   75

assumptions, personal,   16

attitudes, personal,   16

authenticity
and compelling vision,   188
and fluid identity,   142
intimate exchange and,   65,   72,   74,   77
and value connection,   188,   192



B

Bach, Johann Sebastian,   60

Balaguer, Oriol,   96,   100,   131,   196

balance
networks and,   122,   124,   131,   132
values and,   189

Barbara,   71,   75,   77,   78,   80,   82

battle talk,   48

Baudelaire, Charles,   95

beliefs
connecting to,   188,   192
in conversation,   72
diversity and,   26,   98,   122
and meaningful work,   197

blind spots,   26

boundaryless places, moving to,   145

Brian,   201,   203 brown-bag lunches,   45,   46,   127,   146

Buddhism,   25

Byron, George Gordon,   170



C

career paths,   146,   152

Carnegie Medal of Philanthropy,   156

Celia,   48,   67

chocolate deodorant,   109

commitments,   66

communities of practice
boundary crossing and,   130,   147,   151
creating,   134,   144
nascent Hot Spots and,   115,   119

community engagement,   90,   91

competition,   47,   51,   62

complexity,   196,   204,   205

compromises, behavioral norms and,   142

connections
communities of practice and,   135,   137
and crossing boundaries,   112
with experts,   146,   173,   174
fluid identities and,   142
mentors and,   146
through conversation,   73,   78
to values,   185,   187,   188,   192
to your heart,   189,   197

Conquest of Happiness, The (Russell),   140

constraints,   200,   202

conversation
analytical rationality and,   71,   72,   74,   75
close relationships and,   126
cooperative mindsets and,   8,   9,   11,   31
creative dialogue,   79
dehydrated talk,   74,   175,   176
disciplined debate,   75
emotional authenticity and,   65,   72,   74,   77
forums for,   170,   172,   176,   216
as information resource,   171,   173,   175,   179
intimate exchange,   77
spell breakers and,   82
types of,   74,   74
see also language

cooperation, habits of
actions for developing,   31
commitment,   66
discretionary actions,   64
importance of,   6,   7,   8,   10,   11,   32
information sharing,   63
language,   31,   65,   72,   73,   78
mentors and,   67
profiles,   34,   35,   36,   44,   49,   55
resources and,   43,   45,   47,   52,   64,   69
support for,   67
and team dynamics,   39,   45,   51,   52

virtuous cycle,   45,   45 see also habits

Country Clubs,   153,   155,   159,   165,   166,   167,   168

creative dialogue,   74,   79

creativity of synthesis,   189

crucible experience,   44,   46,   47,   50,   56



D

Dark Temptation,   111

daydreaming,   187,   189,   190

deep similarities,   123

dehydrated talk,   74,   74,   175,   176

demands,   199,   202

disciplined debate,   74,   75

disconnected work,   154

discretion, acting with,   64

discretionary time,   200

distractions,   212

Dominic,   25



E

eBay,   90

emotional authenticity,   65,   72,   74,   77

Erickson, Tammy,   61,   126,   127

executive teams, company research and,   87,   149

extroverts,   22,   26



F

feedback
igniting questions and,   181
impactful work and,   99,   207
job searches and,   148,   152

flâneurs,   95,   130,   131,   137,   140

fluid identity,   138,   141

fluid identity,   138,   141

focus,   211

Fortresses,   94,   145

forums,   170,   172,   176,   216

Frank,   5,   17,   25,   93

Fred,   3,   6,   9,   16,   18,   25,   32,   93,   94

friendships, close,   122,   125,   125



G

Gareth,   52,   55,   63,   65,   67,   85,   87,   88

Ghoshal, Sumantra,   26

gifting,   63

Glaser, Tom,   90

Glowing, checklists for,   214

Goffee, Rob,   98

“golden moments,”   139,   144,   175,   188

Goldman Sachs,   90

Google,   139

Gore, Al,   184

gossip,   61,   179

Gould, Glenn,   60



H

habits
and creativity,   188
and diversity,   123,   126,   128,   141
and information treasures,   173,   187
nature of,   60
resources and,   16,   17,   18,   22,   23
see also cooperation, habits of

Harry,   109,   141,   195

heart connections,   189,   197

heritage relationships,   112,   115,   116,   129

heuristics,   97,   112,   113,   116,   128,   131

Homer,   212

homogenization,   97,   196

Hot Spots,   3
commitments and,   66
compelling visions and,   158
diversity and,   97,   98
extended communities and,   19,   21,   24
great conversation and,   65,   71,   80
igniting questions and,   158,   180
meaningful work,   159
nascent,   113,   114,   118
network expansion and,   112,   113,   114,   117,   131,   133,   136
personal values and,   169



I

impactful work,   207

In Between Dreams (Johnson),   60

information
disciplined debate and,   76
sharing of,   63
treasures of,   173,   181

interviews,   148,   149

intimate exchange,   74,   77

introverts,   22,   25,   62

isolation, myth of,   33



J

jargon,   141

Jill,   41,   44,   45,   62,   65

job changes,   148,   152

Johanna,   171,   177,   179,   190,   200,   202,   204,   208

John,   47,   49,   51,   67

Johnson, Jack,   60

Jose,   201,   203,   207

Julie,   110,   141,   195

jumping across worlds
communities of practice and,   134
flâneurs and,   137
heuristics and,   97
Hot Spots and,   112
long term actions for,   147
principle of,   9,   12
profile of,   29,   36,   44,   49,   101,   103,   163
short term actions for,   146



K

Karen,   75



L

language
company research and,   87
of competition,   48,   50,   51,   62
of cooperation,   31,   65
emotional authenticity and,   65,   72,   74,   77
fluid identities and,   141
see also conversation

latent energy, igniting,   153

London Business School,   98,   177,   199

Lynx deodorant,   109,   115



M

Magnum ice cream,   110

Mandela, Nelson,   184

mapping,   200,   203,   205

Marilyn,   135

meetings,   135,   140,   146,   179,   202

memories of the future,   187,   188

mentors
boundary crossing and,   129,   146,   152,   174
close friends as,   126,   129
and cooperative habits,   67
and “smell of the place,”   88,   90,   91

minisabbaticals,   139,   144,   176

Mohi,   184,   186,   187,   189,   190,   191



N

Nano car,   155,   167

nascent Hot Spots,   113,   114,   118

networks
balance in,   122,   124,   131,   132
charting,   114,   115,   116
development of,   112,   113,   114,   117
value of,   125,   125

New Delhi Motor Show,   155

norms
cooperative,   37,   43,   46,   56
of Country Clubs,   160
fluid identities and,   141,   144



O

obligations,   199

obstacles,   212

Odyssey (Homer),   212

one-lakh car,   155,   167

online searches,   148,   152



P

personality,   2,   17,   22,   30,   62

pragmatism,   170,   181

promotions
company policies and,   89,   91
competitive environments and,   34,   48,   54,   56



Q

questions
audacious,   171
confronting,   18
creating space for,   178
disciplined debate and,   76
emotional,   79,   84
igniting,   156
information treasures and,   173
self-awareness and,   188
“smell of the place” and,   87,   148,   160
“what if,”   185



R

Rajan,   201

Ramona,   80,   82

reading, focused,   174

reflection,   175,   177,   178

resources
communities of practice as,   129,   130,   137
cooperation and,   43,   45,   47,   52,   64,   69
creating,   171,   201
outside communities and,   90
personal development of,   21
    potential,   15
and time,   123

Reuters,   90

rhythms,   211

rituals,   127

role models,   20,   45,   62,   67

romanticism,   170

Rousseau, Jean-Jacques,   170
Royal College of Art,   173,   174

rules, new,   178

rules of thumb,   98
Russell, Bertrand,   140



S

self-awareness,   65,   188,   189

self-disclosure,   65

seminars,   146,   152

serendipity,   133,   137,   138,   139,   144,   176

similarities,   123,   125,   126

“smell of the place,”   31,   85,   149

social activities,   147,   152

socially responsible projects,   147,   152

Socrates,   76 specialization,   146,   149

spell breakers,   82

sports activities,   140,   147,   152

stories about the future,   190

surface similarities,   123



T

tasks, meaningful,   153,   154,   157,   159,   165,   167,   197

Tata, Ratan,   155,   167,   169,   172,   183

teams, cooperation profiles of,   35,   36,   36

themes, meaningful,   148,   156,   174,   176,   180,   191,   204

“third places,”   173,   177,   179

time,   123,   126,   179,   200

time wasters,   179

tit-for-tat bartering,   63,   68

trust,   64,   65,   77



U

Unilever,   109

uniqueness,   97



V

value
connecting to,   188
networks and,   125,   125
sources of,   63

vicious cycles,   49,   51

virtuous cycles,   45,   45

vision
authenticity and,   188
creating compelling,   158,   184,   192
daydreaming and,   187,   190
latent energy and,   158,   165
and stories,   190
and visionaries,   184
“what if” questions and,   185

volunteering
boundary crossing and,   135,   140,   147,   151,   152
igniting tasks and,   117,   184,   197



W

Walls confectionary team,   110,   111,   115

“what if” questions,   185

work, model of,   199

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