© Jeff Dalton 2019
Jeff DaltonGreat Big Agilehttps://doi.org/10.1007/978-1-4842-4206-3_35

35. Kamishibai (Board and Cards)

Jeff Dalton1 
(1)
Waterford, MI, USA
 

Description

A Kamishibai Board is a visual information management system used to plan and capture the results of process audits on the most critical processes in the organization. The primary purpose is to give leaders a schedule for when to audit a process and what behaviors to observe. A Kamishibai Board is often part of the Gemba, the location where work is performed. The board shows the status and results of the required audits for each team or group and displays notes about issues, risks, and corrective actions. The primary goal of the board is to enable immediate problem resolution.

Kamishibai Cards, also known as “T-cards,” are used to define, allocate, and visualize process level audits carried out by project managers (or team leaders) and leaders who are one or two levels above in the organizational governance structure. The T-cards are randomly selected from a box by a leader so that the checks are random.

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Typical Roles

  • Agile Leader

  • Project Manager

  • Team Leader

  • Leadership Team

Desired Behaviors

  1. 1.

    Determine which processes, changes, or improvements are most important to the team or organization. These will become the focus of the Kamishibai checks.

     
  2. 2.

    Identify the agile teams, projects, or groups for the checks (or process audits).

     
  3. 3.

    Assign an agile leader to each team, project, or group to conduct the audit.

     
  4. 4.

    Create the initial set of T-cards.

     
  5. 5.

    Deploy the Kamishibai boards to each team or group.

     
  6. 6.

    Define expectations for how often the checks are done, and who is required to do them.

     
  7. 7.

    Add Kamishibai as part of Gemba Walks.

     
  8. 8.

    Ensure that a coaching, learning, and improvement culture resulting from Kamishibai checks is maintained.

     
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