Description
Stakeholder identification and management is the process used to identify all stakeholders for a project, and how they will be involved. It is important to understand that not all stakeholders will have the same influence or effect on a project, nor will they be affected in the same manner.
Once stakeholders are identified, a definition of how they interact should be defined by identifying which stakeholders are required at each ceremony, event or milestone. It is helpful to identify expected roles, responsibilities, and frequency of engagement.
An outcome of identifying stakeholders should be a project stakeholder list, matrix, set of sticky notes on a board, or a RASIC (Responsible, Approves, Supports, Informed, Consulted) chart, where attributes such as the level of influence, frequency, and accountabilities are captured.
Typical Roles
Agile Leader
Agile Team
Product Owner
Scrum Master
Desired Behaviors
- 1.
Ensure that stakeholder identification considers project, team, functional groups, and organizational participants.
- 2.
Capture the names, contact information, titles, organizations, and other pertinent information of all stakeholders.
- 3.
After analysis is complete, the level of stakeholder engagement should be estimated and should identify when the stakeholders will participate in project activities.
- 4.
Stakeholder engagement is monitored during the project, and a team engagement score (TeamScore) should be created and trended.