Find more digital content or join the discussion on www.hbr.org.

The web addresses referenced and linked in this book were live and correct at the time of the book’s publication but may be subject to change.

Copyright 2011 Harvard Business School Publishing Corporation

All rights reserved

No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to [email protected], or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.

Library of Congress Cataloging-in-Publication Data

HBR’s 10 must reads on change management.

p. cm.

Includes index.

ISBN 978-1-4221-5800-5 (pbk. : alk. paper)   1. Organizational change

2. Leadership   I. Harvard business review   II. Title: HBR’s ten must reads on change managementI    II. Title: Harvard business review’s 10 must reads on change management.

HD58.8.H394 2010

658.4'06—dc22

2010031616

eISBN: 9781422172063