Bibliography

The American Heritage College Dictionary of the English Language, 3rd ed., 1996. Good, standard desk dictionary; also available on CD-ROM.

Angell, David, and Brett Heslop. The Elements of E-Mail Style: Communicate Effectively Via Electronic Mail, 1994. Concise guide to e-mail rules, including style, tone, typography, formatting, politics, and etiquette.

Barron’s Business Guides. Dictionaries of terms related to accounting, business, banking, investment, marketing, and so forth. Comprehensive dictionaries for various fields of business.

Browne, M. Neil, and Stuart M. Keeley. Asking the Right Questions: A Guide to Critical Thinking; 5th ed., 1997. Useful textbook on critical thinking; focuses on question-asking skills and techniques for evaluating evidence.

Brusaw, Charles T., Gerald J. Aired, and Walter E. Oliu. The Business Writers Handbook, 5th ed., 1997. Extensive handbook for business writers; alphabetical entries cover grammar, usage, and guidelines for types of business writing.

Caruth, Donald L., ed, and Steven Austin Stovall. Taking Care of Business: The Dictionary of Contemporary Business Terms, 1996. Dictionary of over 4,000 basic terms, abbreviations, and colloquialisms used in banking, business, investment, and finance.

Fowler, H. Ramsey, and Jane E. Aaron. The Little, Brown Handbook, 7th ed., 1998. Indispensable reference/textbook for all kinds of writers at all levels of proficiency.

Freed, Melvyn N., and Virgil P. Diodato. Business Information Desk Reference: Where to Find Answers to Business Questions, 1998. Useful guide, arranged in question and answer format, to print, electronic, and human resources in 24 business areas.

Gordon, Karen Elizabeth. The Deluxe Transitive Vampire: The Ultimate Handbook of Grammar for the Innocent, the Eager, and the Doomed, 1993. Witty, illustrated guide to fine points of grammar and usage.

___________The New Well-Tempered Sentence: A Punctuation Handbook for the Innocent, the Eager, and the Doomed, 1993. Short, punchy, stylish, and, as the titles suggest, fan reviews of the rules of grammar and punctuation.

Lucier, James P. “goodtimes.com,” Insight Magazine, June 25, 1999. Interesting review of the Internet and its effect on the economy.

Nohria, Nitin, ed. The Portable MBA Desk Reference: An Essential Business Companion, 1998. Encyclopedia and dictionary of business information, definitions, ideas, and business formulas; includes a chapter on the Internet.

Strunk, William Jr., and E. B. White. The Elements of Style, 3rd ed., 1995. From the man who gave us Charlotte’s Web and his teacher, an elegantly concise compendium of rules, suggestions, and exhortations for good writing.

Zinsser, William. On Writing Well, 6th ed., 1998. Lucid discussion of techniques for all kinds of writing with some chapters directed to business-people.