Writing a book like this cannot be done alone. It requires a tremendous amount of knowledge, skills, experience, and support. I dedicate this book to those who supported me throughout this process: My family—Mom & Dad, Kacy, Joe, Sean, TJ, Danni, Nikki; each never doubted I would get this done. Armand Garcia shared his extensive expertise in psychology, which helped me understand why we humans behave the way we do. Finally, to my colleagues at Improving Enterprises: Thanks for teaching me through your demonstration of how individuals can interact productively, and reminding me that we are a work in progress, always improving.

—Ken Howard

I dedicate this book to my darling, “high S” wife, Jane. Thanks for all your support throughout my career. I also dedicate it to my two beautiful daughters, Alicia and Nicole (“DI” and “SC,” respectively). I love you all. I thank Dr. Abelson for his wisdom and feedback regarding the DISC content in the book. I also thank my good friend, partner, and CEO, Curtis Hite for his encouragement to everyone at Improving Enterprises to broaden our reaches in helping the software community. I appreciate your support as well as your friendship.

—Barry Rogers