About the Author
Peter Garber, author of the Leadership Lessons from Life series of books published by HRD Press, has worked in the management and HR field for more than twenty-five years. Currently manager of equal employment opportunity for Pittsburgh-based PPG Industries, a Fortune 500 company, he has served as manager of teamwork development, director of human resources, and manager of affirmative action, using his professional experience as the basis for more than 40 books, training aids, and journal contributions. He is the author of fourteen books on management, including the current best-sellers Giving and Receiving Performance Feedback, Turbulent Change, and 10 Natural Forces for Business Success.
Peter Garber’s interest is in sharing what he has learned about leadership and performance management with a wide audience of organizational professionals who are searching for ways to be more effective and useful to their organizations. Prior books such as Managing by Remote Control and 101 Stupid Things Supervisors Do to Sabotage Success focused on what works in well-run organizations (and what doesn’t). The Leadership Lessons from Life books show how 21st-century professionals can tap into common life experiences to model and develop leadership qualities and skills at all levels of the organization.
Peter Garber holds an undergraduate degree in English and a master of science in personnel and guidance from the University of Pittsburgh and St. Bonaventure University, respectively. He lives with his wife Nancy and daughters Lauren and Erin in the Pittsburgh area.
He can be contacted at the following address:
Peter R. Garber
210 Edelweiss Drive
Wexford, Pennsylvania 15090
(724) 934-3173
Selected titles published by HRD Press:
Giving and Receiving Performance Feedback (2004)
Learning Points: 80 Activities and Actions for Call-Center Service Excellence (2005)
Learning Points: 100 Activities and Actions for E-Communication Excellence (2005)
Learning Points: 100 Activities and Actions for Customer Service Excellence (2005)
15 Reproducible Activities for Reinforcing Business Ethics and Values (2005)
25 Reproducible Activities for Customer Service Excellence (2005)