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Chapter 15. Practice Exam 2

Now it’s time to put to the test the knowledge that you’ve learned from reading this book! Write down your answers to the following questions on a separate sheet of paper. You can take this sample test multiple times this way. After you answer all the questions, compare your answers with the correct answers in Chapter 16, “Answers to Practice Exam 2.” The answer keys for both exams immediately follow each Practice Exam chapter. When you can correctly answer at least 45 of the 50 practice questions (90 percent) within 60 minutes in each Practice Exam, you are ready to start using the PrepLogic Practice Exams CDROM at the back of this Exam Cram 2. Using the Practice Exams for this Exam Cram 2, along with the PrepLogic Practice Exams, you can prepare yourself quite well for the actual 70-620 Microsoft certification exam. Good luck!

Exam Questions

You work as a desktop support technician at Acme.com. You need to install Windows Vista Business edition to your finance department computers. The finance department computers have the following specifications:

Intel Pentium 4 processor running at 2.0 GHz
256 MB of RAM
30-GB hard drive
SVGA video card
Integrated sound card
10/100 integrated network adapter

What do you need to for these machines to meet the minimum hardware to install Windows Vista Business edition?

	A.	You should upgrade the processor.
	B.	You should upgrade the RAM.
	C.	You should upgrade the video card.
	D.	You should upgrade the hard drive.
	E.	You should upgrade the network adapter.
	F.	No components need to be upgraded. All components meet the minimum requirements to install Windows Vista Business.

You work as the network administrator at Acme.com. You have three computers to upgrade running Windows 2000 Professional, Windows XP Home, Windows XP Professional (32-bit), and Windows XP Professional (64-bit). Which of the following can you upgrade to Windows Vista Business edition without doing a clean install? (Choose all that apply.)

	A.	Windows 2000 Professional
	B.	Windows XP Home
	C.	Windows Professional (32-bit)
	D.	Windows Professional (64-bit)

You are a desktop technician for Acme.com. You have 20 different computers used by your company. You want to quickly check whether they will support a Windows Vista installation. What utility can you use to easily determine their capability to run Windows Vista?

	A.	Run the Windows Vista Upgrade Advisor.
	B.	Run the System Checker program.
	C.	Run the System Information program.
	D.	Run the Computer Management Console.

You are a desktop technician for Acme.com. Several months ago, you performed a clean install of Windows Vista Business edition on a new computer that had Windows Vista. Lately, the user has been getting a blue screen of death when he boots the computer in Normal mode or Safe mode. What do you need to do to fix this problem?

	A.	You should uninstall Windows Vista and put Windows XP back on the computer.
	B.	You should use the Windows Vista DVD to reboot the computer and run the Startup Repair utility.
	C.	You should run the Software Explorer via Windows Defender to diagnose the problem.
	D.	You should disable all startup items by running msconfig.exe.

Why should you not load unsigned drivers?

	A.	Unsigned drivers have not had a security audit performed on them.
	B.	Unsigned drivers have not been paid for and signed showing that they were delivered.
	C.	Unsigned drivers have not been acknowledged by Microsoft.
	D.	Unsigned drivers have not been thoroughly tested not to cause any problems with Windows Vista.

If you suspect that certain websites’ pop-up windows are being blocked, what can you do to work around this problem?

	A.	Open the Manage Add-Ons dialog box and disable the Pop-up Blocker.
	B.	Open the Internet Options dialog box and add the URL to the trusted sites list on the Security tab.
	C.	Open the Pop-up Blocker Settings dialog box and add the URL to the allowed sites list.
	D.	Open the Internet Options dialog box and add the URL to the allowed sites list on the Privacy tab.

To support Windows Aero, what does the video card have to have? (Choose two answers.)

	A.	DirectX 9, with Pixel Shader 2.0
	B.	Resolution of 1920x1200
	C.	64-bit color
	D.	Windows Vista Display Driver Model (WDDM)

What console do you use to manage accessibility technology?

	A.	Ease of Access Center
	B.	Accessibility
	C.	Disability
	D.	Computer Management

When you have a person that has poor vision, what can you do to help them out? (Choose all that apply.)

	A.	If you use the Ease of Access Center, you can magnify the screen.
	B.	If you use the Ease of Access Center, you can adjust the screen colors for better contrast.
	C.	If you use the Ease of Access Center, you can turn off the unnecessary animations and background images.
	D.	You can increase the resolution of the screen.

10.

When can you not use parental controls? (Choose two answers.)

	A.	When you have Windows Vista Ultimate edition.
	B.	When you are a power user.
	C.	When the computer is part of a domain.
	D.	When you are logged in as an administrator.

11.

You are a parent with two children. One of your children found this game site. Unfortunately, they are doing nothing but playing the game site and neglecting school and their chores. What can you do?

	A.	You can use the Window Firewall to block access to the website.
	B.	You can use parental controls to enable Windows Vista web filtering and add the URL of the undesired website to the Blocked Web Sites list.
	C.	You can use NTFS permissions to block access to certain websites.
	D.	You can take away the child’s administrative permissions.

12.

Which utility would you use to manage the volumes on your system?

	A.	Disk Management applet in the Control Panel
	B.	Computer Management Console found in Administrative Tools
	C.	Disk Administrator found on the desktop
	D.	Disk Runner found in My Computer

13.

You have a game that was written for Windows 95. When you run the application, it always gets an unexpected error. What should you try next? (Choose two answers.)

	A.	You should run the application under a Windows 95 Compatibility mode by using the Application Compatibility tab.
	B.	You need to change all NTFS permissions to Full Control to Everyone.
	C.	You can try to run the application as an administrator.
	D.	Turn off the read-only attribute for the files that run the game.

14.

When you run a new application, you get a warning saying User Account Control stops unauthorized changes to your computer and that your computer needs your permission to continue. What should you do when you get this warning?

	A.	You need to determine whether the application comes from a reliable source. If it does, click the Continue button.
	B.	You need to verify the NTFS permissions for the application.
	C.	You need to run the application as an administrator.
	D.	You need to log off and log back on as an administrator and retry the application again.

15.

If you are a standard user, what can you do?

	A.	Install or uninstall software.
	B.	Install hardware.
	C.	Delete files that are required for the computer to work.
	D.	Change settings on the computer that affect other users.
	E.	Run programs that were installed by another user.

16.

If you want a program on your Windows Vista computer to communicate over the Internet, what should you do?

	A.	Add the program to the allow list in parental controls.
	B.	Right-click the program file and select Properties. From the Compatibility tab, click Allow Network Connection.
	C.	Open Windows Firewall and add it to the Exceptions list on the Exceptions tab.
	D.	Add to the Exception list in the Ease of Use Center.

17.

In addition to allowing and blocking programs from communicating over the Internet and blocking ports to communicate over, what else can you use the Windows Firewall with Advanced Security console for?

	A.	To monitor network traffic
	B.	To configure IPSec
	C.	To view network attacks
	D.	To manage your antivirus program
	E.	To manage your antispyware program

18.

What does Protected mode in Internet Explorer do?

	A.	Prevents Component Object Model (COM) objects, such as ActiveX controls, from automatically modifying files and settings
	B.	Helps stop phishing websites
	C.	Helps stop viruses from infecting your computer
	D.	Helps prevent packet sniffing on the network

19.

What would you use to check for but not fix errors on the D: drive?

	A.	Run the chkdsk D: command at the command prompt.
	B.	Run the chkdsk D: /F command at the command prompt.
	C.	Run the scandisk D: command at the command prompt.
	D.	Run the scandisk D: /F command at the command prompt.
	E.	Right-click the D: drive and select Scan Disk.

20.

Why do you need to keep your drives defragged?

	A.	To keep your drive from filling up
	B.	To keep your drive clean from viruses
	C.	To keep your drive optimized for better performance
	D.	To keep your drive free from disk errors

21.

ReadyBoost and ReadyDrive increase performance on your machine. What is the difference between the two? (Choose two answers.)

	A.	Windows ReadyBoost uses USB flash devices as additional sources for caching.
	B.	Windows ReadyDrive uses hybrid drives on laptop computers.
	C.	Windows ReadyBoost uses hybrid drives on laptop computers.
	D.	Windows ReadyDrive uses USB flash devices as additional sources for caching.

22.

You loaded a new video card driver, which now causes your machine not to boot properly. What can you do to correct this problem?

	A.	Boot to VGA mode (Base Video) and roll back the old driver.
	B.	Boot to the command prompt and roll back the old driver.
	C.	Boot with the Window Vista CD and run the repair.
	D.	Connect to the Windows Update website to get the correct driver.

23.

You have a few programs that are causing some strange errors to appear when Windows starts. You want to isolate which program generates the errors. What can you do?

	A.	Use parental controls to disable each program.
	B.	Use Windows Defender to temporarily disable programs.
	C.	Edit the registry to disable each program.
	D.	Use msconfig and temporarily disable programs.

24.

Which of the following statements are true when discussing wireless technology used with Windows Vista? (Choose two answers.)

	A.	Personal mode provides authentication via a preshared key or password.
	B.	Enterprise mode provides authentication using IEEE 802.1X and EAP.
	C.	Enterprise mode provides authentication via a preshared key or password.
	D.	Personal mode provides authentication using IEEE 802.1X and EAP.

25.

You tried to access a website. Unfortunately, your browser could not find the website. You eventually correct an error on the DNS server, which now knows the correct address to the website. What must you do to access the website?

	A.	You need to run the ipconfig /registerdns command.
	B.	You need to run the ipconfig /flushdns command.
	C.	You need to shut down your machine and restart it.
	D.	You need to change the IP address of your DNS server.

26.

You have a Windows Vista computer used in the office through shared folders. You also want users to be able to remote access the computer to run programs from that computer from their own computers by using Remote Desktop. What do you need to do for them to access the computer?

	A.	You need to add the users to the Administrators group.
	B.	You need to add users to the Power Users group.
	C.	You need to add the users to the Remote Desktop Users group.
	D.	You need to add users to the Telnet group.

27.

You have a Windows Vista computer that users use Remote Desktop to access. The computer has Windows Vista Ultimate edition. The users have passwords, Remote Desktop is enabled, and users have been added to the Remote Desktop Users group. However, the users still cannot access the computer. What is most likely the problem?

	A.	You need to add Remote Desktop through the allow list in parental controls.
	B.	You need to add the users to the Administrators group.
	C.	You need to register Remote Desktop with Microsoft.
	D.	You need to allow Remote Desktop through the Windows Firewall.

28.

You are a configuring two Windows Vista computers that are used by one user. This user needs to be able to access e-mail from both computers using Windows Mail, and he must be able to permanently delete the messages from either computer. What do you need to do?

	A.	Open the Tools menu and select Accounts. Click the Advanced tab and check the Leave a Copy of Messages on the Server option. Check the Remove from Server When Deleted from Deleted Items option.
	B.	Open the Tools menu and select Accounts. Check the Remove from Server When Deleted from Deleted Items option.
	C.	Open the Tools menu and check the Auto-Update option.
	D.	You don’t need to do anything after you link Windows Mail to your mail accounts.

29.

You are the desktop support technician for Acme.com. You are configuring Windows Meeting Space so that your team can collaborate on a new project. Some of the members are in your local office, whereas others are in other cities. What do you need to do?

	A.	You need to have the members start their Windows Meeting Space and connect to the meeting.
	B.	You need to send out invitations to the members.
	C.	You need to select the Allow People Near Me to See the Meeting option.
	D.	You need to select the Allow All People to See the Meeting option.

30.

You have BitLocker Drive Encryption on a computer that runs Microsoft Windows Business edition, which has the Trusted Platform Mobile (TPM) installed. When you set up the computer, you printed out the recovery password you keep in your files. What do you need to recover the system if a TPM error occurs and the user cannot access the data on the computer?

	A.	Start the computer and enter the recovery password.
	B.	Start the computer with the USB flash drive.
	C.	Start the computer and enter the TMP Management Console.
	D.	Boot the computer with the Windows Vista installation disc. Enter the recovery password when you need to log on.

31.

You are looking at the Device Manager. You see a device that has an exclamation point on it. What is the problem?

	A.	The device is having a problem.
	B.	The device is disabled.
	C.	The device is sleeping.
	D.	The device is not connected.

32.

What is the command to release an IPv4 address handed out by a DHCP address?

	A.	ipconfig
	B.	ipconfig /registerdns
	C.	ipconfig /release
	D.	ipconfig /renew
	E.	ipconfig /renew6

33.

What command would you use to check what IP address is resolved for a host name?

	A.	ipconfig /dns
	B.	nslookup
	C.	NBTStat
	D.	resolve

34.

Link Layer Topology Discovery is installed by default. If you want it to function, what do you need to do?

	A.	You have to enable Network Discovery.
	B.	You need to enable file sharing.
	C.	You need to enable public folder sharing.
	D.	You need to enable password-protected sharing.

35.

You work as the desktop support technician at Acme.com. Pat is a member of the Manager group. There is a shared folder called MANAGEMENT on an NTFS partition on a remote Windows Vista computer. Pat is given the write NTFS permission, the Manager group is given the read and execute NTFS permissions, and the Everyone group has the read NTFS permission to the DATA folder. In addition, Pat, Manager, and Everyone are assigned the shared Contributor permission to the MANAGEMENT folder. When Pat logs on his client computer and accesses the MANAGEMENT folder, what would be Pat’s permissions? (Choose all that apply.)

	A.	Read the files in the folder
	B.	Write to the files in the folder
	C.	Execute the files in the folder
	D.	Delete the files in the folder
	E.	No access to the files in the folder

36.

What do you call a bootable tool that replaces MS-DOS as the preinstallation environment?

	A.	Windows PE
	B.	Installation script
	C.	Windows image
	D.	Catalog

37.

What is the name of the answer file used on removable media when you install Windows Vista?

	A.	Answer.txt
	B.	Answer.xml
	C.	Autoattend.xml
	D.	Install.xml

38.

What two network services are used for name resolution when communicating over a TCP/IP network?

	A.	DNS
	B.	LMHOSTS
	C.	DHCP
	D.	WINS

39.

What command is used to trace the route that a packet takes to a destination and displays the series of IP routers that are used in delivering packets to the destination?

	A.	ipconfig
	B.	arp
	C.	tracert
	D.	ping

40.

When discussing content zones used in Internet Explorer, what defines the local intranet zone?

	A.	Anything that is not assigned to any other zone and anything that is not on your computer, or your organization’s network
	B.	Computers that are part of the organization’s network that do not require a proxy server, as defined by the system administrator
	C.	Contains trusted sites that you believe you can download or run files from without damaging your computer or data or that you consider are not a security risk
	D.	Contains sites that you do not trust from which downloading or running files may damage your computer or data or that are considered a security risk

41.

What is the version of Windows that includes everything?

	A.	Premium
	B.	Enterprise
	C.	Ultimate
	D.	Advanced

42.

When you visit several websites using Internet Explorer, additional windows will appear. At times, you try to close these windows, but more windows are appearing faster than you can close then. What should you make sure you have enabled?

	A.	Phishing Protection
	B.	Dynamic Protection
	C.	Pop-up Blocker
	D.	Windows Defender

43.

What Microsoft technology is used for developing reusable object-oriented software components and contains controls that are popular in Windows Explorer plug-ins?

	A.	ActiveX
	B.	OLE
	C.	Basic language
	D.	C##

44.

What is used as an XML format for syndicating web content that can be automatically read by users as soon as it is published?

	A.	ActiveX
	B.	RSS
	C.	TrueType
	D.	Rich Text Format

45.

What is a special microchip in some newer computers that supports advanced security features, including BitLocker encryption?

	A.	ActiveX controls
	B.	Trusted Platform Module
	C.	Dynamic Protection
	D.	NTFS

46.

What would you use to encrypt individual files on your system?

	A.	NTFS
	B.	Compression
	C.	EFS
	D.	BitLocker

47.

To use Windows Remote Desktop, a user must be added to one of two groups. What are the two groups?

	A.	Administrator
	B.	Power Users
	C.	Remote Desktop Administrators
	D.	Remote Desktop Users

48.

When your machine goes into hibernate, what is the name of the file it saves the contents of the system memory to?

	A.	Page.sys
	B.	Pagefile.sys
	C.	Hiberfil.sys
	D.	Power.sys

49.

You have two computers that you work on, and both contain Windows Vista Ultimate edition. One computer is a desktop computer, the other is a laptop computer. When working on each computer, you need to have the same current data files available to both computers. What do you need to do?

	A.	You need to use offline folders.
	B.	You need to create a login script that will copy the files from a shared folder.
	C.	You need to set up DFS.
	D.	You need to use a local policy to copy the files from a shared folder.

50.

What would you use to disable USB connections and Bluetooth connections in Windows Vista?

	A.	Windows Hardware Disable tool
	B.	Windows Mobility Device Center accessed from the Windows Mobility Center
	C.	System Configuration (msconfig.exe)

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Table of Contents for 15. Practice Exam 2

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Chapter 15. Practice Exam 2

Exam Questions

Table of Contents for
15. Practice Exam 2