The Center for Creative Leadership is an international, nonprofit educational institution founded in 1970 to advance the understanding, practice, and development of leadership for the benefit of society worldwide. As a part of this mission, it publishes books and reports that aim to contribute to a general process of inquiry and understanding in which ideas related to leadership are raised, exchanged, and evaluated. The ideas presented in its publications are those of the author or authors.

The Center thanks you for supporting its work through the purchase of this volume. If you have comments, suggestions, or questions about any CCL Press publication, please contact the Director of Publications at the address given below.

Center for Creative Leadership
Post Office Box 26300
Greensboro, North Carolina 27438-6300
336-288-7210 • www.ccl.org

©2002 Center for Creative Leadership

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.

CCL No. 184

Director of Publications: Martin Wilcox; Editor: Peter Scisco; Copy Editor: Deborah G. Shoffner; Design and Layout: Joanne Ferguson; Editorial Assistants: Denise Craig and Marianne Moorhead

Library of Congress Cataloging-in-Publication Data

Managerial effectiveness in a global context / Jean Brittain Leslie [et al.].
    p. cm.
  Includes bibliographical references.
  ISBN 1-882197-72-0
  1. International business enterprises—Management. I. Leslie, Jean Brittain. II. Center for Creative Leadership.

  HD62.4.M363 2002
  658’.049—dc21

                        2002067582