See G.T. Milkovich and J.M. Newman, Compensation, 7th ed. (Boston: McGraw-Hill/Irwin, 2002) for a review of basic reward principles. The first compensation book was D.F. Schloss, Industrial Remuneration (London: Williams and Norgate, 1892).

D.G. Jenkins, Jr. et al., “Are Financial Incentives Related to Performance? A Meta-Analysis Review of Empirical Research,” Journal of Applied Psychology (Vol. 83, 1998), 777–787.

D.G. Jenkins, Jr. et al., Skill-Based Pay: Practices, Payoffs, Pitfalls, and Prescriptions (Scottsdale, AZ: American Compensation Association, 1987); J.L. McAdams and E.J. Hawk, Organizational Performance and Rewards (Scottsdale, AZ: American Compensation Association, 1995).

R.L. Heneman, Business-Driven Compensation Policies: Integrating Compensation Systems with Corporate Strategies (New York: AMACOM, 2001); R.L. Heneman, Strategic Reward Management: Design, Implementation, and Evaluation (Greenwich, CT: Information Age Press, in press).

R.L. Heneman, “Job and Work Evaluation: A Literature Review,” Public Personnel Management (in press).

R.L. Heneman, G.E. Ledford, and M. Gresham, “The Changing Nature of Work and Its Effects on Compensation Design and Delivery,” in S.L. Rynes and B. Gerhart, eds., Compensation in Organizations: Current Research and Practice, Society for Industrial and Organizational Psychology Frontiers of Industrial and Organizational Psychology Series (San Francisco: Jossey-Bass, 2000), 195–240.

J.R. Hackman and E.E. Lawler, III, “Employee Reactions to Job Characteristics,” Journal of Applied Psychology (Vol. 55, 1971), 259–286.

E.E. Lawler, III, S.A. Mohrman, and G.E. Ledford, Jr., Strategies for High Performance Organizations (San Francisco: Jossey-Bass, 1998).

D. Ulrich, M.R. Losey, and G. Lake, eds., Tomorrow's HR Management (New York: John Wiley & Sons, 1997).

R. Heneman and D. Greenberger, Human Resource Management in Virtual Organizations (Greenwich, CT: Information Age Press, in press).

P. Drucker, “The Next Society: A Survey of the Near Future,” The Economist (November 3, 2001), special insert.

R.L. Heneman and K.E. Dixon, “Rewards and Organizational Systems Alignment: An Expert System,” Compensation and Benefits Review (in press).

J. Greenberg, “A Taxonomy of Organizational Justice Theories,” Academy of Management Review (Vol. 12, 1987), 9–22.

R. Folger and M.A. Konovsky, “Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions,” Academy of Management Journal (1989), 270–272.

R.L. Heneman et al., “Alternative Rewards in Unionized Environments,” American Compensation Association Journal (Summer, 1997), 42–55.

B. Alge et al., “Measuring Customer Service Orientation Using a Measure of Interpersonal Skills: A Test in a Public Sector Organization,” Journal of Business and Psychology (in press).