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by Michael G. Solomon
PMP Exam Cram: Project Management Professional, 5/e
About This eBook
Title Page
Copyright Page
Contents at a Glance
Table of Contents
About the Author
About the Technical Editor
Dedication
Acknowledgments
We Want to Hear from You!
Reader Services
Introduction
The Project Management Institute
What’s New in the PMBOK Guide, Fifth Edition
The PMP Certification Process
Registering for the PMP Certification Exam
Arriving at the Exam Site
In the Exam Room
About This Book
Using This Book and CD
Pearson IT Certification Practice Test Engine and Questions on the CD
Chapter Formats
Using the CD
About the PMP Exam
PMP Exam Topics
Chapter 1. Project Management Framework Fundamentals
The Project Management Framework
What a Project Is and What It Is Not
What Project Management Is
Changes in the PMBOK Guide, Fifth Edition
Project Management Knowledge Areas
Organizational Frameworks
Working with Organizational Politics and Influences
Differentiating Functional, Matrix, and Projectized Organizational Structures
Understanding Enterprise Environmental Factors
Organizational Process Assets
Project Life Cycle and Organization
Understanding Project Life Cycles
Who Are the Stakeholders?
Managing Project Constraints
Project Management Process Groups
Understanding Project Life Cycle and Project Management Processes Relationships
Processes, Process Groups, and Knowledge Areas
Understanding Process Interaction Customization
What Next?
Chapter 2. Professional and Social Responsibility
The PMI Code of Ethics and Professional Conduct
Core Values
Aspirational and Mandatory Conduct
Responsibility
Aspirational Standards for Responsibility
Mandatory Standards for Responsibility
Ethics Complaints
Responsible Conduct
Respect
Aspirational Standards for Respect
Mandatory Standards for Respect
The Impact of Respect
Fairness
Aspirational Standards for Fairness
Mandatory Standards for Fairness
Conflict of Interest
Honesty
Aspirational Standards for Honesty
Mandatory Standards for Honesty
Qualifications, Experience, and Performance of Professional Services
What Next?
Chapter 3. Understand Project Initiating
Initiating Process Group
The Purpose of Initiating a Project
Project Manager Assignment
The Project Charter and Its Purpose
Integration Management
Project Selection Methods
Project Management Methodology
Project Management Information System
Expert Judgment
Facilitation Techniques
Stakeholder Management
What the Project Manager Needs to Know
Using Management by Objectives
Accounting Concepts Used with Initiating Processes
What Next?
Chapter 4. Examine Project Planning
Understanding PMI’s Planning Process Group
Integration Management
Scope Management
Plan Scope Management
Collect Requirements
Define Scope
Work Breakdown Structure: A Common and Dangerous Omission
Activity Planning—From WBS to Project Schedule
Plan Schedule Management
Define Activities
Sequence Activities
Network Diagrams
Estimate Activity Resources
Estimate Activity Durations
Develop Schedule
Project Cost Estimating Factors
Plan Cost Management
Estimate Costs
Determine Budget
What Next?
Chapter 5. Explore More Elements of Project Planning
Quality Management
Quality Theories and PMI Quality Management Approach
The Plan–Do–Check–Act Cycle
Quality Approaches and Project Management
The Cost of Quality
Differences Among Quality Planning, Quality Assurance, and Quality Control
Seven Basic Quality Tools
Human Resource Management
Key Human Resource Principles
The Staffing Management Plan
Communications Management
Identifying and Analyzing Communications Requirements
Risk Management
Risk Management Planning and Risk Response Planning
Risk Breakdown Structure (RBS)
Risk Probability and Impact
Risk Identification, Analysis, Response Planning, and Monitoring/Controlling
Procurement Management
The Make-or-Buy Decision
The Contract Statement of Work
Contract Types
The Procurement Management Plan
Stakeholder Management
Analytical Techniques
The Stakeholder Management Plan
What Next?
Chapter 6. Understand Project Execution
Integration Management
Quality Management
Human Resource Management
Develop Project Team
Manage Project Team
Communications Management
Tools and Techniques for Managing Communications
Procurement Management
Procurement
Stakeholder Management
Stakeholders
What Next?
Chapter 7. Investigate Project Monitoring and Controlling
Integration and Scope Management
Factors That Cause Project Change
Monitor and Control Project Work
Perform Integrated Change Control
The Project Feedback Loop
Validating and Controlling Project Scope
Time, Cost, and Quality Management
Manage the Project Schedule and Budget
Identifying Variance with Earned Value Management
Control Quality
Communications, Risk, Procurement, and Stakeholder Management
Communicating How a Project Is Performing
Control Risks
Control Procurements
Control Stakeholder Engagement
What Next?
Chapter 8. Explain Project Closing
The Closing Process Group
Close Procurements
Closing a Project or Phase Criteria
Lessons Learned
Ending a Procurement or a Project
Final Review Meetings
What Next?
PMP Practice Exam
Test-Taking Tips
Exam Topics
Exam Questions
Answers to the PMP Practice Exam
Answers at a Glance
Answers with Explanations
Index
Cram Quizzes and Answers
Cram Quizzes
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Cram Quiz Answers
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Exam Cram: PMP Cram Sheet
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Copyright Page
EXAM
CRAM
PMP
Fifth Edition
Michael G. Solomon
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