Contents

About This Course

How to Take This Course

Pre-Test

1   Get Ready to Make Successful Presentations

Elements of a Successful Presentation

Matching Subject and Audience

Organizing Information Effectively

Choosing the Right Amount of Information

Starting and Ending on Time

Speaking to Be Heard and Understood

Choosing the Right Presentation Aids

Communicating Confidently

Benefits of Learning to Give Successful Presentations

Key Actions for Making Successful Presentations

Planning the Presentation

Preparing for the Presentation

Delivering the Presentation

So Why Are You Taking This Course?

2   Reducing Presentation Fear

Reasons for Presentation Fear

Reducing Fear

Reducing Anxiety Before a Presentation

Controlling Symptoms of Nervousness

3   Planning a Presentation

Plan for Success

The Planning Steps

Step 1: Evaluate the Audience

Step 2: Define the Presentation Objectives

Step 3: Determine What Presentation Methods to Use

Step 4: Select the Information to Include and Organize It Effectively

Step 5: Identify Where to Use Presentation Aids

4   Preparing the Presentation

Script or Notes?

From Outline to Script or Notes

Preparing the Opening

Preparing Transitions

Preparing the Closing

Adding Details

Incorporate Presentation Aids and Activities

The Presentation Environment

Factors to Consider about the Presentation Environment

To Improve the Environment

Prepare for Questions and Answers (Q&A)

Let the Audience Know Right Away How You Plan to Handle Questions

Anticipate Questions and Prepare Responses

Leave Enough Time

Questions You Can’t—or Don’t Want to—Answer

Anticipate Problems

Avoiding Problems

Strategies for Handling Problems

5   Delivering the Presentation

Practice Makes Perfect

How to Practice

Delivering Your Presentation

Getting Started

Communicating Clearly

Using Effective Body Language

Managing the Group

Pay Attention

Facilitate and Control Audience Participation

Respond Quickly to Distractions and Interruptions

Handling Difficult Participants

Managing Questions and Answers (Q&A)

Q & A—How and When?

Use Questions to Elicit Questions

Make It Easy for People to Ask Questions

Make the Questions and Answers Useful to Everyone

Avoid Emotional Responses

6   Using Presentation Aids Effectively

Why Use Presentation Aids?

Key Factors to Consider When Using Presentation Aids

Guidelines for Selecting, Preparing, and Using Presentation Aids

Handouts

White Boards

Blank Flip Chart Pages

Prepared Flip Chart Pages

Overhead Projections

Slides

Videos

Models and Props

Teleconferencing

Computer-Aided Presentations

Appendix A: Presentation Worksheets

Appendix B: Presentation Job Aids

Resources

Post-Test

Index

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