ABOUT THE AUTHORS

Andy Polaine has been involved in interaction design since the early 1990s and was co-founder of the award-winning new media group Antirom in London. He was a creative producer at Razorfish (UK), and later Interactive Director at Animal Logic in Sydney. Andy was Senior Lecturer and Head of the School of Media Arts at The University of New South Wales, and holds a PhD from the University of Technology, Sydney, in which he examined the relationship between play and interactivity. Now living in Germany, he divides his time between being a Research Lecturer in Service Design at the Lucerne School of Art and Design, Switzerland, and his work as an independent service and interaction design consultant and writer. His personal site is Playpen (www.polaine.com/playpen), and he can be found on Twitter as @apolaine.

***

Lavrans Løvlie has worked as a design consultant since 1994. Before setting up live|work in London with Chris Downs and Ben Reason, he worked as an interaction designer in Norway and Denmark. As a partner in live|work, Lavrans has been the lead designer on service innovation projects for Sony Ericsson, Sony, Samsung, Aviva/Norwich Union, the BBC, Oslo University Hospital, Johnson & Johnson, the United Kingdom’s Design Council, Orange, and Vodafone. He has also served on the committee responsible for the British Standard for Service Design.

Lavrans has lectured and run seminars at the Interaction Design Institute Ivrea (Italy), Köln International School of Design (Germany), Oslo School of Architecture (Norway), Institute of Health and Society at the University of Oslo, University of Art and Design Helsinki (Finland), the Estonian Academy of Arts, and Cranfield School of Management (UK). He also serves as a board member at the Norwegian Design Council.

***

Ben Reason is a co-founder of live|work. He graduated from Liverpool John Moores University in 1994 with a BA in Fine Arts, followed in 2000 with an MSc in Responsibility and Business Practice from the University of Bath. Ben has a background in design and innovation in network-enabled services, and prior to live|work worked with Web agencies Razorfish and Oyster Partners.

Ben has provided strategic guidance and project delivery management on a range of high-profile projects for organizations such as the NHS, BBC, UK Home Office, Johnson & Johnson, and Transport for London. In 2009 he was voted one of the top 20 most influential designers in IKON magazine. Ben has taught service design at Goldsmiths London, Interaction Design Institute Ivrea, and the Royal College of Art.