No matter how good a software framework or product is, its popularity comes from how easily users can get help from documentation and the community. JHipster has very nice documentation on their official site, which is more than sufficient to start working with it.

Apart from the official GitHub forum, there are plenty of other resources and forums available, in which you can easily get help with any issue or problem while working with JHipster. Additionally, the developers provide professional help in terms of answering questions on time and providing bug fixes as a priority. This really helps to attract developers and organizations to start to work with JHipster.