9

Tools

Partnerships on campus

Abstract

Partnering with other colleges and divisions is crucial to developing a robust pipeline of philanthropic giving for the academic library. Because library affinity is low compared to the connection alumni have to their area of study or athletics, aligning with others connects to donors across campus and interests. These partnerships also serve the other colleges and athletics because the mission, services, and resources in the library enhance any funding proposal or donor ask.

Keywords

Information literacy; Robust proposals; Academic library mission; Disseminating the mission of the library; Library fundraising partnership

Partnership is the library's middle name. There is essentially nothing it does regarding resources or services that isn't about partnering with some other entity on campus. In an article about disseminating information literacy across campus, Iannuzzi (1998) cites partnerships as the key (p. 97). At its core, the mission of the academic library is to create partnerships across campus with students and faculty.

But “partnership” means something different to librarians than it does to fundraisers. Library scholarship concerning partnership is about partnership for service. Even when librarians write about opportunities for funding through partnerships, it is as a pleasant outcome that can emerge as a result of their real mission, which is getting needed resources and services to users. This is why libraries and librarians are so wonderful, but it is important for fundraisers not to get caught in the weeds of a project that isn't going to be a successful case for giving. In a widely read article dating back to 1998, Alexander (1998) writes about opportunities for fundraising in small academic libraries through partnerships. Unfortunately, her first suggestion is that libraries, as experts in research, partner with central development on prospect research (p. 4). Granted, the article was published nearly 20 years ago, but it still illustrates the difference between how librarians view development and what fundraisers are tasked to do. She seems to think that assisting central development in prospect research will somehow bring about an increase in funding to the libraries—in other words that the partnership will be rewarded. Development professionals find that notion rather naïve and highly unlikely to result in funding for the library. However, she also has some sage wisdom. She warns, “It is well for development personnel to realize the antithesis of collaboration that is isolation” (p. 6). Soliciting gifts in partnership with colleagues is not only essential to your success as a libraries fundraiser; it supports the libraries' essential goal to communicate their value and relevance.

The idea for this book arose when we realized that development professionals in higher education didn't seem to recognize the value of the academic library because they don't understand the breadth of service to the campus, much less beyond. Sadly for many, this blind spot exists also with university staff and faculty.

We are in the final stages of building a new library facility on our campus. It has provided a great opportunity to talk about libraries and help people realize how integral they are to the university community. But there has been confusion about the necessity for a new library. A graduate student in physics once asked why we needed a new library. (The new facility combines six existing libraries including the physics library.) It didn't take much probing to get to the fundamental misunderstanding. He didn't think the library provided any resources he needed because he got all his research online. What this PhD student didn't know is that the online resources he uses are paid for and provided by the libraries. Another experience like this ended a bit better. While walking to a meeting at the jobsite, we saw a crowd of students changing classes, all looking up at the imposing structure speckled with workmen communicating loudly with each other in order to coordinate a difficult maneuver with a crane. One student asked his friend why in the world the university would spend all that money on a new library. Lo and behold, his friend responded with something along the lines of “Dude, do you search for stuff on your phone? That's the library.” Stumped for a moment, the friend then asked, “If that is the case, why have a building at all?” The friend responded, “Because most of the building is going to be those cool classrooms with rolling tables and Wi-Fi.” (Active learning classrooms are much more than that, but never mind.) The point here is that if undergraduates and research graduate students don't know why we need a library, partnering across campus is more than just about fundraising, it's about communicating the value of what libraries do and why they very much still need to be here.

9.1 Partnering with academic colleges and units

Before you can put a joint proposal in front of a donor with one of your colleagues in the development division or foundation, you must educate your fellow fundraisers on the value of the libraries. Begin by politicking across campus and cultivating your colleagues for the libraries in the same way you would prospective donors. In this case, you position the library as a way to create a more robust opportunity for a donor. For example, a gift to an academic college can also include a stipend for resources or technology which enable the library to support that college or department. This sounds like a reasonable and straightforward task to accomplish, except for what we all know to be the major hurdle: academic deans and development officers have financial goals and don't want their gift amount diluted by sharing it with other units. In our work with foundations at our university, there is no penalty for sharing a gift. In fact, it's encouraged to share the workload. Both fundraisers get credit for the entire amount. This positive policy stimulates partnering. Successful fundraising from foundations and corporations often involves partners in other units across campus, or even colleagues with special skill sets.

Since most higher education development is moving to a decentralized model where development officers are placed in colleges and have more interaction with their academic dean than with development leadership, a real barrier to partnerships may arise. Still, it is worth pursuing and cultivating deans to think about the value of these opportunities. Not only can a gift be expanded by increasing the impact through a proposal that includes more than one unit, but having two officers working with a prospect increases the likelihood of success. They may not go for it all the time, but a library fundraiser needs to work on creating these opportunities by cultivating on campus as much as off.

A much easier way to partner is illustrated by how the two of us started working together. The libraries are a great match for foundation and corporate giving. When we first connected, we immediately began sharing our fundraising goals and projects. We soon discovered that each of our areas of expertise would strengthen the other's areas. And even beyond that, our skill sets were complementary, and together we've been able to build some strong relationships with faculty and some very exciting proposals. We continue to work closely with our leadership and other colleagues to help get the message out that collaboration and partnerships between the libraries and other schools and departments are good for everyone. The academic library can be used as an umbrella concept that strengthens pieces of any proposal to create the needed impact for success. We go into more specifics in the chapters about foundations and corporations, but briefly stated, within central development you will get nothing but positive feedback when you ask to partner. A libraries fundraiser should try to stay on top of all prospects pursued by central development, always looking for ways to include the libraries in proposals.

Success story

Dr. Sharon Weiner, EdD, MLS

Professor and W. Wayne Booker Chair in Information Literacy

Purdue University

The fundamental business of libraries is to acquire, organize, teach about, and disseminate information and knowledge. These functions relate to every discipline, co-curricular programs, and “high impact” educational practices (ie, internships, undergraduate research, learning communities, study abroad, first-year seminars, service learning, and capstone projects). Involving campus partners in library-based funding proposals significantly strengthens them and shows how critically integrated libraries are, and should be, in their institutions.

The Purdue Libraries developed one example of such a project as a response to Purdue University's emphasis on student success and improving its graduation rate. First-generation college students have particular challenges in addition to the challenges common to all new college students. Some of those are information-related, such as the need to navigate a new and complex information environment, and the need to find financial and health information and make personal decisions based on that information. Some of those challenges are related to people as information sources. First-generation college students tend not to interact with faculty or develop extensive academic social networks on which they can draw for guidance throughout their undergraduate careers.

Academic librarians have extensive knowledge of their institutions and work with all disciplines and departments. Many of them are faculty, and they are ideally suited to mentor first-generation students to help them with information needs and to increase their professional networks of relationships. Purdue is pilot testing such a program. The Libraries are collaborating with the Exploratory Studies Department to conduct a study to determine whether such mentoring relationships will contribute to student success.

9.2 Partnering with athletics

If you can create a partnership with a successful athletic program, amazing things can happen for the library. Combining the libraries with sports is the ultimate way to quell the complaints about the focus on sports in higher education, and it gives athletics a way to show that their success brings success to the whole campus. Dewey (2006) sees libraries as a way to “…legitimize the heavy investments in sports programs” (p. 9). But this kind of partnership is one that requires buy-in and participation from leadership on each side of the table as well from the university itself. It is the kind of partnership that needs to be supported with high-level marketing and PR, and to be really successful, it requires a dynamic and successful athletics program. As good an idea as it is for sports and libraries to dance, it won't work if there isn't strong support and participation from sports fans.

When setting a strategy with library leadership and staff about a partnership with athletics, a method that has been successful with many academic libraries is to begin with a focused academic partnership with student athletes. Programs like the Athletics Resource Center at Wisconsin State University connect the libraries to student athletes by integrating library services into their academic support services (O'English and McCord, 2006, p. 146). In this example, once the development officer working in the library became aware of this, she cultivated the partnership further by putting advertising in athletic publications about the existing support for student athletes from the libraries and eventually developed a fundraising element for libraries at strategic athletic events (p. 148). What the writer doesn't point out is that the exposure through this kind of partnership has much bigger potential for fundraising. Not only does the opportunity to align the library with sports offer huge potential to engage potential donors, but it also provides a platform to get information out about the value of libraries to many more people. In another instance at CAL State Fresno, the basketball coach and his wife took on the libraries as a particular passion for giving which was often communicated during games and through events they hosted to support library services (Rockman, 2002, p. 194).

If a libraries fundraiser initiates such a partnership, it can turn out to be a true feather in the hat. On campuses where a strong partnership exists between the libraries and athletics, it means not only a great influx in funding but also the proliferation of the message and value of libraries to a market that is passionate about the university and notoriously supportive in terms of giving.

Success story

Duke University

The partnership between the university library at Duke and the basketball program is legendary in the academic library culture. The library gets a tremendous and consistent level of exposure and promotion through basketball at Duke. This happens through the games themselves and through campaigns hosted by the team to support the library. The library is prominently featured in all publications related to basketball through a brilliant ad campaign. Highlighting all elements of the library including collections, resources, and a general affinity for the buildings, spaces and staff, the iconic Blue Devil mascot is the star of very well-executed advertising and collateral. The library at Duke understands the value of this partnership and has taken it to the next level by leveraging it to get the message about the value of the library out to a very large and passionate alumni and fan base. Announced in 2011, the Library Fund started by Duke Athletics raised $1 for the library for each ticket sold at a regular season game (Duke Sports Information).

Success story

Nicki Hendrix

Director of Development and Alumni Relations

The University Libraries

The Pennsylvania State University

While the Libraries are heavily featured in preadmission tours and other orientation materials, until 2014 the Libraries could not identify or address the parents of Penn State students. Therefore, the Libraries formed strategic partnerships to place themselves in a position of prominence with incoming parents through events and relied on self-selection. Most notably, the Libraries have been home since 2013 to several components of 40 sessions of new student orientation, including the parent reception held in the evening when prospective students are engaged elsewhere. These brief sessions are hosted by an associate dean or other leadership and occasionally attended by development staff or officers, and they focus on what the Libraries make possible for students. They have been extremely well received and resulted in a number of self-identified prospects on the major gifts level as well as a number of annual gifts. Additionally, the Libraries have successfully negotiated for the “position of last resort” on all Annual Giving solicitations— a typical appeal includes an ask for the Libraries Future Fund (a discretionary fund) as an alternative to the primary ask. This position results in a number of annual gifts over the typical year that are then assessed for major gifts potential and additional engagement.

In 2014, when the data systems made it possible for PSU Development to identify and address parents, efforts to cultivate them were increased. In concert with the Parents program, one annual solicitation to all parents is done by the Libraries, benefiting the Libraries' Open House (among the largest in the nation). Additionally, parents are included in the audience of Giving Tuesday, benefiting the Libraries' Textbook and Educational Resource Endowment. The partnership with the Parents program has been extremely productive for both units by having the Libraries host the Parents board and working with the Parents program to identify, cultivate, and secure gifts and board members from the parent population. Currently the Libraries are exploring ways to partner with the parents program to cultivate international parents in light of heavy usage by international students.

A fundraiser speaks to an academic librarian

FR: Partnerships are really essential for the library, aren't they?

AL: They can be the difference between doing pretty well with fundraising and doing very well. Aligning the library with other cases for giving is a way to not only expand everyone's understanding of the value of the library but actually leverage more giving.

FR: What is the biggest challenge to making that happen?

AL: It's the same challenge as with fundraising in general. It's about building relationships. Development officers are in the business of relationship building, and creating partnerships on campus is about cultivating your colleagues and the faculty in other colleges and units.

FR: Does that always work?

AL: That depends on how it is done. I know that development can sometimes be competitive on a university campus, but it doesn't have to be. If your colleagues understand that adding the library to proposals and cases for giving actually creates a more robust case, then it can be more of a blessing than a risk to their own success.

FR: It is definitely more enticing if the fundraisers can share the value of their gift in their fundraising metrics.

AL: Isn't that the case for all professional collaborations, though?

FR: It is. And it also goes to the issue of aligning the donors with their areas of interest. What is the best way to proceed with building those relationships?

AL: The library, itself, is a great model for how you can do this in development. Our mission is to support the entire campus and anyone who uses our collections and resources. We are here to partner, essentially. Faculty and students use our resources—both human and physical—in their study and scholarship. It's true, however, that they often don't consider how those resources are funded. Partnering in fundraising is a way to not only bring you more success as a fundraiser but also spread the message about the value of library services and resources. It may not work with every situation or with every development officer, but it is a task worth pursuing for many reasons.

References

Alexander J.O. Fundraising for the evolving academic library: the strategic small shop advantage. J. Acad. Librariansh. 1998;24:131–138.

Dewey B.I. Fund-raising for the large public university libraries: margin for excellence. Libr. Adm. Manag. 2006;20(1):5–12.

Duke University. Duke sports information. In: Duke Athletics to Start Library Fund, 11 May; 2011.

Iannuzzi P. Faculty development and information literacy: establishing campus partnerships. Ref. Serv. Rev. 1998;26(3/4):97–102.

O'English L., McCord S. Getting in on the game: partnering with a university athletics department. Portal: Libr. Acad. 2006;6(2):143–153.

Rockman I.F. Establishing successful partnerships with university support units. Libr. Manag. 2002;23(4/5):192–198.

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