Library of Congress Cataloging-in-Publication Data

Lederman, Michelle Tillis, 1971–

The 11 laws of likability: relationship networking—because people do business with people they like / Michelle Tillis Lederman.

p. cm.

Includes bibliographical references and index.

ISBN-13: 978-0-8144-1637-2 (pbk.: alk. paper) ISBN-10: 0-8144-1637-3 (pbk.: alk. paper)

1. Business networks—Psychological aspects. 2. Social networks—Psychological aspects.

3. Interpersonal relations. I. Title. II. Title: Eleven laws of likability.

HD69.S8L44     2012

650.13—dc23

2011017500

All rights reserved.

Printed in the United States of America.

This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.

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