Table of Contents

Title page

Copyright page

Dedication

Foreword

Preface

Acknowledgments

Author's Note

超越創新 Introduction: Innovation and the Eight Disciplines

Defining Innovation

Making Innovation Business-as-Usual

Different Contexts

The Eight Disciplines

Chapter 1: Listen

Patience, Humility, Respect

Listen: Levels of Effectiveness

Preparing Ourselves to Listen

How I Go about Listening

“Listening” to the Facts

Listening to What Is Not Being Said

Listen—Concrete Steps for Putting This Discipline into Action

Chapter 2: Lead

Leadership Essentials

Leading with Passion

Leading with Vision

Respect, Trust, and Integrity

The Soft Skills of Leadership

Sound Judgment

Creating a Culture of Innovation

Lead: Levels of Effectiveness

Lead—Concrete Steps for Putting This Discipline into Action

Chapter 3: Position

A Roadmap for Change

Positioning Our Sights

Developing Our Roadmap

Positioning for Change

Position: Levels of Effectiveness

Personal Positioning

Position—Concrete Steps for Putting This Discipline into Action

Chapter 4: Promote

Branding

The Importance of Establishing a Baseline for Innovation

Promoting Our Innovation Ideas

Opportunities to Promote

Promote: Levels of Effectiveness

Promoting State Street's Environmental Sustainability and Green Programs

Promote—Concrete Steps for Putting This Discipline into Action

Chapter 5: Connect

Connect: Levels of Effectiveness

The Connect Culture

Connect and Cooperate

Connecting Strategy, Processes, and Systems

Ways to Connect

Connecting with My Team

MIT Collaborative Initiatives and the Albright Challenge

Connect—Concrete Steps for Putting This Discipline into Action

Chapter 6: Commit

Culture and Commitment

Innovation Management in the Safety Zone

The IBM Way

Funding as Commitment

Personal and Team Commitment

Timing and Commitment

Commit: Levels of Effectiveness

Commit—Concrete Steps for Putting This Discipline into Action

Chapter 7: Execute

Meeting the Highest Standard for Our Astronauts

Flawless Execution

Rapid Value Delivery

Putting the Pieces Together

Execute: Levels of Effectiveness

Server Certification Process

Execute—Concrete Steps for Putting This Discipline into Action

Chapter 8: Evolve

Overcoming Success

Going Further Beyond

Continual Innovation, Not Constant Change

Clearing the Path

Adversity and Change

Evolve: Levels of Effectiveness

Evolving from Certification to Cloud

Evolve—Concrete Steps for Putting This Discipline into Action

Afterword

Appendix I: The Eight Disciplines—Summaries and Action Plans

Listen

Lead

Position

Promote

Connect

Commit

Execute

Evolve

Appendix II: Biographies of Individuals Interviewed for This Book

Tenley E. Albright, MD

Deborah Ancona

Eugene Y. Chan, MD

Gerald Chertavian

Dean Kamen

Tarkan Maner

Tom Mendoza

Admiral Michael Mullen

Nathan Myhrvold

Samuel J. Palmisano

James S. Phalen

Linda S. Sanford

John Swainson

John Thompson

Ming Tsai

About the Author

Index

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