Audrey is a chartered psychologist (CPsychol), and the author of Pearson's Be A Great Manager – Now (Book of the Month July 2016 in WH Smith Travel Stores.). She is a CPD accredited speaker, trainer and qualified FIRO-B and NLP practitioner. She is the founder of CLICK Training, where she practices as a development coach and training consultant, and is the resident psychologist on the Chrissy B Show (Sky191), the only UK TV programme dedicated to mental health and well-being.

Her doctorate focused on the training and emotional support of customer-facing professionals. During her research she lectured on Brunel University's Business Undergraduate and Management courses, and subsequently trained as a coach within the NHS. Prior to training and coaching, she was a secondary school drama teacher and Head of Psychology (QTS), later progressing to programme manager for vocational qualifications in Supporting Teaching and Learning, and Childcare, Learning and Development within Further Education. She also runs a community theatre group, CLICK Arts, with the aim of using the arts to build confidence.

Her book Be a Great Manager – Now has since been licensed to 'Skill Pill' online learning and translated into Russian, Arabic and Chinese. CLICK Training is also currently the only CPD accredited training provider for Team Building using ‘Escape Rooms’, and she delivers her ‘Team Trials’ programme with partners in Germany, Switzerland and Greece.