Page numbers followed by f indicate figures; those followed by t indicate tables.
A/B testing, 2nd, 3rd
Abraham, Marc
acquisition
see also customer acquisitions
actionable metrics
activation
activities
for business model
sustainability, 2nd
adjacent innovation, 2ndf, 3rd
Adobe’s Kickbox
agile methods
Aha.io
Amazon
annual growth strategy
application lifecycle management (ALM)
artefacts
assumptions
capturing, 2nd
identifying, 2nd
overtime
testing
VPC for
Augmented and Virtual Reality
balanced portfolio
benchmarking survey
Berkova, Teodora
“best foot forward”
Blank, S.
brainstorm tests
Brightidea
budgeting, 2nd
build–measure–learn loop
burst capacity
business architecture pivot
business environment, 2nd, 3rd, 4th
business intelligence (BI)
business model
assumptions about
canvas
creating
facilitator’s guide
prototyping
review
revisited
validating
business plan, 2nd, 3rd
Business Process as a Service (BPaaS)
C-level support
Cadell, Sebastian
call to action, 2nd, 3rd
channel pivot
channels
chaotic domain
Classic NES
co-creation
co-located teams
cohort analysis, 2nd, 3rd, 4th
collaboration, 2nd, 3rd
Collet, Olivier
communities of practice
building, 2nd
setting up
community, supporting
company data
competitive landscape
complex/complicated domain, 2nd
compliance
comprehension test
concierge minimum viable product (concierge MVP)
confidence value scoring, 2ndt
context
observing customers in their
setting
understanding
contracts
conversational observation
core innovation, 2ndf
corporate performance management (CPM)
corporate strategy
cost(s)
of customer acquisitions, 2nd, 3rd
cutting
opportunity
reduction
structure
cost of delay
and weighted shortest job first
creativity
techniques to spark
critical assumptions
cross-functional teams, 2nd, 3rd, 4th
crowdfunding
cultural knowledge
cumulative metrics
customer(s)
action
data management, 2nd
expectation of
insights
interaction
interviews, 2nd
observation, 2nd
opportunity to moving to alternative product
random assignment of
relationships
satisfaction
segments, 2nd
services, 2nd, 3rd
customer acquisitions
cost of, 2nd, 3rd
pipeline of
rates
customer activation rates, 2nd
customer jobs
assumption about
completion of
customer journey mapping
customer need pivot
customer relationship management systems (CRM)
customer satisfaction metrics/scores (CSAT)
customer segment pivot
cutting costs
Cynefin framework
domain states of
D-Pad (Direction Pad)
data, capturing
data categories
customer
finance
market
operations
Dave McClure’s Pirate Metrics
decision making, 2nd
based on data
by committee
experiments
on idea
in Lean PLC, 2nd
as team
dependent systems
desk research, 2nd
DeWalt
DHL
digital prototypes
disorder domain
diverse teams
diversity
Dorf, B.
dot-voting, 2nd
Dropbox, 2nd
due diligence
early adopters
versus early majority customerst
beyond innovators and
working with, 2nd
early solution testing
earlyvangelists, 2ndf
easy to use platform, creating
empathy map
employee engagement, 2nd
enabling functions, 2nd
engine of growth pivot
enterprise resource planning (ERP)
environment, business, 2nd, 3rd, 4th
execution mode
experiments
running, 2nd
tracking progress and managing
expert knowledge
explainer video
exploration (Explore stage), 2nd
business models
comprehension test
customer interviews
customer journey mapping
customer observation
decision making
desk research
earlyvangelists
empathy map
explainer video
landing page
market opportunity
paper prototypes and storyboards
phases
“picnic in the graveyard” method
pivots, types of
preparing for, 2nd
preparing for validation
research during
revisiting customer profile and value map
running experiments
submission template
surveys and focus groups
tracking progress and managing experiments
types of test a team
Facebook, 2nd
finance, 2nd
financial data
Fitzpatrick, Rob
focus groups
frameworks, for knowledge workers
Frugal Innovation – How to do better with less
funnel analysis, 2nd
gain creators, 2nd
gains
Gantt chart
Genchi Genbutsu phrase, 2nd, 3rd
“go off track”, in interviews
Go Roadmap
goals, 2nd, 3rd, 4th, 5th
Google, 2nd
Google Forms
Google Keyword Planner
Google Trends
government statistics
Grant, Adam
group visibility
growth (Grow stage)
accelerating
capturing product roadmap
combining risk and value
cost of delay and weighted shortest job first
data categories
beyond early adopter
engines, 2nd, 3rd, 4th
entering new markets
hypotheses
managing nonlinear adaptive state
metrics
phases
premature optimisation
preparing for, 2nd
preparing for sustainability
prioritising risky assumptions
stage, 2nd
sub-phase of
submission template
tactics
tuning engine
value-uncertainty prioritisation quadrant
Hernandez, Adolfo
high delay cost first (HDCF)
Hiroshi Yamauchi
Hohmann, Luke
Hubbard, Douglass W.
Hubble
human resources
hypotheses, growth
ideas box
ideation (Idea stage), 2nd
applying rules, during session
brainstorm tests
capturing assumptions phase, 2nd
cross-functional teams
generating
identifying risky assumptions
mapping
open campaign
phases of
preparing for explore phase, 2nd
prioritising
research during Explore
sources of
submission template
techniques to spark creativity
using Value Proposition Canvas (VPC)
workshops
incident monitoring and reviews
industry experts and bodies
innovation(s)
adjacent, 2ndf, 3rd
ambition matrix
core, 2ndf
creativity as
disruptive
successful innovation
and sustainability
transformational, 2nd, 3rdf
types of, 2ndf
Insight Reporting
interaction
Internet
interviews, customer
investment boards
establishing, 2nd
JD Edwards
JIRA
Josling, Kevin
Kanban
five principles of
Kickbox
Kids CoLab (Pearson)
landing page
elements of
and value proposition
leadership support, 2nd
Leahy, Terry
Lean Product Lifecycle (Lean PLC) framework, 2nd, 3rd
applying (case studies)
implementation
communities of practice, building
investment boards, establishing
leadership support, 2nd
products, mapping
tools and playbooks, creating
understanding context
working with early adopters
working with enabling functions
mapping markets tot
stages of, 2ndf
Lean Startup, The
lean thinking, 2nd, 3rd
“learn then confirm” principle
learning, 2nd
learning goal
learning reflection
legal and branding
Lego
letters of intent
lifetime value of the customer (LTV)
Lyft
Magel, Nikitas
Management, 2nd
mapping
customer journey
ideation
markets to Lean PLCt
product portfolio
products, 2nd
market analysis
market contextualisation
market data
market opportunity, 2nd
market research reports
market share, maintaining
markets, new versus existing
McClure, Dave
McKinsey’s innovation
McLean, Naill
Mechanical Turk method
metrics
Microsoft
minimal slack time first (MSTF)
minimal viable product (MVP) approach
minimum sellable product
Mom Test, The (book)
Moneyball for Startups (article)
Monzo
multidisciplinary teams
multivariate testing
“mundane”
Nagji, Bansi
net promoter score (NPS)
Netflix
networking events
new markets, entering
Nintendo
non-existent markets
non-value-added tasks/expenses, reduction of
nonlinear adaptive state, managing
Nosco
observation
capturing
conversational
customer, 2nd
methods
participant
rules of
silent
team
Open Bionics
open idea campaigns
operability
operational data
opportunity cost
optimisation opportunities
Oracle EBS
organisational culture, 2nd
Originals (book)
Osterwalder, A., 2nd
outcomes, 2nd
outliers
outline questions
outsourcing
hidden costs of
non-core capabilities to cheaper suppliers
paid growth engine
pains
relievers, 2nd
pairs, observational research in
paper prototypes
Paradox Beta
participants
choosing
observation
partnerships, 2nd, 3rd, 4th, 5th
patience
Pearson, 2nd, 3rd
performance, product management and, 2nd, 3rd
physical prototypes
“picnic in the graveyard” method
Pigneur, Y.
Pirate Metricsf, 2nd
pivots, types of
Platform as a Service (PaaS)
platform innovation
and sustainability
platform pivot
portfolio
managing
products as
potential market
Prabhu, Jaideep
pre-ordering
premature optimisation
premature scaling, 2nd
presales
prioritisation
managing through risk and value
probe–analyse–respond behaviour
probe–sense–respond behaviour
product(s)
actively managing
availability
frequency of releases
ideas
mapping, 2nd
new versus existing
as portfolio, 2nd
refreshing with adjacent innovation
renewing
and services, 2nd
product-based tactics
product councils, 2nd
product management
product performance
product roadmap
capturing
implementation maturityt
properties
questions
product–market fit
promises
prototyping
pull tactics
push tactics
quality
aligning on
improvement
Rabobank
Radjou, Naji
rebalance skills
referrals, 2nd
Reinertsen, Donald G.
Rent-A-Mum product
research
in pairs
resources, for business model
results
retention
retirement (Retire stage), 2nd
preparing for, 2nd
refreshing product with adjacent innovation
submission template
ten key points
return on investment (ROI), 2nd
revenue
growth
streams
reviews
Ries, Eric, 2nd
right things
measuring
at right time, doing the, 2nd
risk, value and
risky assumptions
identifying
prioritising
science
scripts, in interviews
Scrum Process, 2nd
SDL
search mode
seasonality
secondary research see desk research
service level agreements (SLAs)
serviceable addressable market (SAM)
serviceable obtainable market (SOM)
shadowing
shorter time cycles
shortest job first (SJF)
silent observation
simple/obvious domain
skills and complexity of service
social media analysis
solution interviews
stakeholders
sticky growth engine
sticky notes, 2nd
storyboards
success criteria, 2nd
successful innovation, defined
suppliers
surveys
benchmarking
sustainability (Sustain stage)
actively managing products
activities, 2nd
costs reduction
key strategic partnerships
platform innovation and
preparing for
preparing for retirement, 2nd
submission template
sustainable business model
sustainable growth, 2nd
tactics, growth
team observation
team size, reducing
teams
technical capabilities, managing retirement phase
technology
pivot
Tesco
test advertising
test solution
3D printing
timebox
Tomorrow’s Market Incubator (TMI)
total addressable market (TAM)
Toyota’s Production System
transformational innovation, 2nd, 3rdf
transparent measurements
trial/pilot programme
Tuff, Geoff
Twitter
uncertainty scoring example
untested assumptions
usability testing
validation (Validate stage), 2nd
A/B testing
business model
revisited
co-creation
cohort analysis
concierge minimum viable product
funnel
measuring right things
minimum sellable product
phases
preparing for, 2nd
preparing for growth
presales
problem
prototyping
solution
solution interviews
submission template
usability testing
viability
Wizard of Oz method
value chapter pivot
value map
Value Proposition Canvas (VPC), 2nd, 3rd, 4th, 5th
value propositions, 2nd, 3rd
value-uncertainty prioritisation quadrant
vanity metrics
Venture Capital model
Vernon, Raymond
viability
viral growth engine
vision
visual thinking
weighted shortest job first (WSJF), 2ndt
“what-if” questions
win–win outcome
Wirtjes, Geert, 2nd
Wizard of Oz method
workshops, ideation
Yarwood, Paul
Zappos
zoom in pivot
zoom out pivot
