Notes

Chapter 3

1If you are interested to learn more about the ego and its impact in the workplace, you’ll find further discussion in my book Brilliant Coaching. For fuller immersion in the subject, I recommend that you read A New Earth by Eckhart Tolle.

Chapter 4

1If you are interested in developing these additional skills, I cover these directly in The Coaching Manual and Brilliant Coaching, both by Pearson.

Chapter 6

1Acknowledgement: Towers Watson (formerly Towers Perrin Consulting).