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Previous Chapter

Note: Before using this information and the product it supports, read the information in “Notices” on page xxxv.

Figures

2-1 Lab environment for the Green IT and Energy Management integration, and IBM Service Management integration scenarios 13

2-2 Lab environment for the Cloud Computing and Provisioning integration scenarios 14

2-3 Lab environment for the Tivoli Integrated Portal integration scenarios 15

3-1 Architectural overview scenario 1 25

3-2 AEM Agent Configuration 26

3-3 AEM plug-in installer location 27

3-4 AEM plug-in installer wizard 27

3-5 AEM Agent in Tivoli Enterprise Portal client 28

3-6 Reporting and Optimization TCR and TIP configuration settings 29

3-7 Reporting and Optimization Tivoli Data Warehouse configuration settings 30

3-8 Verifying the installation of Reporting and Optimization 31

3-9 Summarization and pruning settings for AEM attribute group 32

3-10 Historical collection settings for AEM attribute group 33

3-11 Reporting and Optimization Preferences 34

3-12 Refreshing the Reporting and Optimization data 34

3-13 Data refresh successful 35

3-14 Configuring Server Pools 36

3-15 Energy Rate Plans 36

3-16 Adding an energy rate plan 37

3-17 Data Analyzer Settings 37

3-18 Data Center Settings 38

3-19 Tivoli Usage and Accounting Manager tasks list 39

3-20 Tivoli Usage and Accounting Manager Data Source creation 40

3-21 Tivoli Data Warehouse general properties 40

3-22 JobRunner log files 41

3-23 Data Center setup: Green IT scenario 1 42

3-24 Default Active Energy Manager workspace 43

3-25 Create new navigator 44

3-26 Create new navigator view 45

3-27 Creating a new navigator item 45

3-28 Creating a new navigator item 46

3-29 Opening the new navigator view 46

3-30 Opening the new navigator item 47

3-31 Splitting a view 47

3-32 Adding a plot chart view 48

3-33 Assign query dialog 48

3-34 View properties 48

3-35 Query specification 49

3-36 Defining query filters 50

3-37 Filter specification 50

3-38 View style properties 51

3-39 CPU Plot chart completed 52

3-40 Selecting an Active Energy Manager query 52

3-41 Total power and thermal data of the data center 53

3-42 Blade Centers power and thermal data 53

3-43 Reporting and Optimization Report sets 54

3-44 Reporting and Optimization Data Center Power Usage report 55

3-45 Reporting and Optimization Report Parameters 56

3-46 Reporting and Optimization Data Center Infrastructure Efficiency report 56

3-47 DCIE and PUE relative scale 57

3-48 Reporting and Optimization Standby and Power-Down Recommendations for Server Pool report 58

3-49 Reporting and Optimization Data Center Power Usage Comparison 59

3-50 Login to Tivoli Usage and Accounting Manager Reporting Server 60

3-51 Tivoli Usage and Accounting Manager Report types 60

3-52 Tivoli Usage and Accounting Manager report 61

3-53 Quick summary 62

4-1 Information sources for BSM dashboard with energy and environment management 65

4-2 Where does all energy go? 67

4-3 Central role of IT in the energy management for the business 68

4-4 High level architecture for the scenario 69

4-5 Path for Tivoli Common Reporting embedded into Tivoli Business Service Manager 70

4-6 Data integration process between Tivoli Monitoring Services and TADDM 71

4-7 Topology and details for IT resources in TADDM 72

4-8 Data source connection 73

4-9 Energy templates in Tivoli Business Service Manager service model 75

4-10 Basic service tree for Energy Dashboard 76

4-11 Data fetchers for Energy Dashboard 76

4-12 Service tree template for Energy Dashboard 77

4-13 Energy dashboard page structure 78

4-14 Charting portlet selection 78

4-15 Tivoli Charts selection 79

4-16 Tivoli Monitoring for energy management web service 79

4-17 Group selection of Tivoli Monitoring for Energy Management attributes 80

4-18 Chart type selection 80

4-19 Energy management dashboard 81

4-20 BIRT Report project 84

4-21 Importing from file 85

4-22 Selecting the .zip file 86

4-23 BIRT designer navigator structure 87

4-24 Data source information 88

4-25 Export reports 89

4-26 Import report package in Tivoli Common Reporting 89

4-27 Tivoli Usage and Accounting Manager reports into Tivoli Common Reporting 90

4-28 Using energy metrics in business service model 91

4-29 Energy Dashboard 91

4-30 Charting portlets 92

4-31 Tivoli Monitoring for Energy Management report launching from Tivoli Business Service Manager charts 93

4-32 DCIE trend report 94

4-33 Service tree for Energy Dashboard 95

4-34 Temperature highlighted because warning threshold is reached 95

4-35 Temperature and power demand thresholds defined per template 96

4-36 Threshold definition for service instances 96

4-37 Launching to Tivoli Enterprise Portal 97

4-38 Tivoli Enterprise Portal 97

4-39 Launching to Tivoli Applications Dependency Discovery Manager 98

4-40 TADDM configuration item details page 98

4-41 TADDM changes to a configuration item 98

4-42 Tivoli Usage and Accounting Manager reports 99

4-43 Tivoli Usage and Accounting Manager Top accounts charges report 99

4-44 Tivoli Usage and Accounting Manager Invoice report 100

4-45 Quick summary 101

5-1 Asset Management today 104

5-2 Asset Management improvements 105

5-3 Simplified integration diagram 106

5-4 Tivoli Integration Composer 107

5-5 Tivoli Integration Composer: Define a new data source 108

5-6 Tivoli Integration Composer: Define source data 108

5-7 Tivoli Integration Composer: Define target data 109

5-8 Tivoli Integration Composer: Mapping process 110

5-9 Maximo: Reconciliation and promotion process 111

5-10 Maximo: Cron Task configuration 112

5-11 Maximo: Cron task configuration for metric data 113

5-12 Data Center product overview 118

5-13 Component overview: Maximo for Energy Optimization 119

5-14 Maximo heat map: data center overview 120

5-15 Maximo Asset Management for Energy Optimization: heat map 121

5-16 Asset relocation 121

5-17 Maximo heat map drill down 122

5-18 BIRT report: power demand by asset 123

5-19 Quick summary 124

6-1 Architecture overview 127

6-2 Example of IBM Tivoli Monitoring for Virtual Server agent 129

6-3 Security architecture 130

6-4 Filter configuration 131

6-5 LDAP with only wasadmin user 132

6-6 Data integration architecture 133

6-7 Start Product Console 137

6-8 TADDM Product Console login window 138

6-9 Overview window of TADDM Product Console 139

6-10 Business Applications window (under Topology) 140

6-11 Create Business Application Wizard - Business Application name 141

6-12 Select the Business Application components 142

6-13 Optional details for the Business Application 143

6-14 Vmware Infrastructure Business Application visible under Topology 144

6-15 Create Business Service Wizard starting window 144

6-16 Select the components of the Business Service 145

6-17 Optional detail for the Business Service 146

6-18 VMware Infrastructure Service visible under Topology 147

6-19 VMware infrastructure application topology 148

6-20 Default window 149

6-21 Imported Business Service View 149

6-22 Service Viewer 150

6-23 Launch-in-context 150

6-24 IBM Tivoli Monitoring workspace 151

6-25 Details View of a server 152

6-26 Change History View 152

6-27 Create virtual machines 153

6-28 Starting the TADDM discovery process 154

6-29 Selecting the scope and profile for the discovery 155

6-30 Discovery in progress 155

6-31 New Virtual Machine is discovered by TADDM 156

6-32 Change events shown in Active Event List 156

6-33 Add the newly discovered virtual machine into the VMware Infrastructure Business Application 157

6-34 Newly discovered Virtual Machine is being added to the Business Application 158

6-35 Business Application Topology reflects the newly discovered VM 159

6-36 Workspace showing new machine 160

6-37 Workspace showing default agents 161

6-38 Service Component Registry 162

6-39 Launch-in-context data 163

6-40 Updated Service Tree 164

6-41 Quick summary 165

7-1 Scenario overview 170

7-2 IBM Tivoli Netcool/OMNIbus core 173

7-3 WebGUI default installation 174

7-4 Components installed 175

7-5 New template 176

7-6 Incoming status rule 177

7-7 RouterService 178

7-8 Identification fields tab 179

7-9 Service instance 180

7-10 New Page 180

7-11 Select portlets 181

7-12 NodeClickedOn source 182

7-13 Portlet target 182

7-14 Context tab 183

7-15 General settings 183

7-16 Selecting portlets 185

7-17 TBSM-ITCAM tab 186

7-18 Tivoli Charts 186

7-19 Tivoli Charts 187

7-20 CAM_Performance_Trend chart 187

7-21 Scenario for transaction management 188

7-22 Right click the failed node 189

7-23 Affecting events view 189

7-24 Response Time Critical event 190

7-25 Application Management console 191

7-26 Application Management console 191

7-27 WebSphere Application Server custom link 192

7-28 WebSphere Application Server Resources console 192

7-29 Thread pools 193

7-30 Identify the root cause of the issue 193

7-31 Scenario for network management 194

7-32 Structure View 195

7-33 Diagnostic Tools 196

7-34 Quick summary 197

8-1 Integration architecture 202

8-2 Sample cross-product report 203

8-3 Cross-product model fragment 204

8-4 Database views and tables behind the sample report 205

8-5 Sample DB2 client command-line window 208

8-6 Sample DB2 client connection to Tivoli Data Warehouse database and resources script execution 211

8-7 Sample MANAGEDSYSTEM table contents 213

8-8 Sample DB2 client connection and IBM_TRAM.db2 script execution 214

8-9 IBM_TRAM schema tables 216

8-10 Common data population utility 217

8-11 Sample population tool execution 222

8-12 IBM Tivoli Common Reporting for Asset and Performance Management navigation pane 224

8-13 Switching between Cognos applications 224

8-14 Data sources administration portlet 225

8-15 Enter data source name 225

8-16 Specify connection type 226

8-17 Enter database alias from the DB2 client catalog 226

8-18 Enter database credentials 226

8-19 Testing the connection 227

8-20 Successful connection test 228

8-21 Required data sources 228

8-22 Framework Manager destination directory 230

8-23 Opening Cognos model project 231

8-24 First login window in Framework Manager 232

8-25 Second login window in Framework Manager 232

8-26 Namespaces and query subjects which are available in the model 233

8-27 Data Sources model node 233

8-28 Schema name property 234

8-29 Model publication wizard 234

8-30 Model publication summary 235

8-31 Importing report package 236

8-32 Package entry selection 236

8-33 Tivoli Reporting Package - cross-product model 237

8-34 Launching Query Studio for cross-product package 238

8-35 Cross-product model in Query Studio 239

8-36 Sample cross-product report 240

8-37 Cross-product query details 241

8-38 CPU average utilization for particular manufacturers and machine models 242

8-39 CPU utilization for particular operating systems 243

8-40 Quick summary 244

9-1 Framework Manager: TCR authentication 248

9-2 Framework Manager: Select data source 249

9-3 Framework Manager: Select TADDM project file 249

9-4 Framework Manager: Select objects 250

9-5 Framework Manager: Main windows 251

9-6 Framework Manager: TDW data source configuration 251

9-7 TCR: Data source connections 252

9-8 Framework Manager: IBM_TRAM data source configuration 252

9-9 Framework Manager: Create Namespace 254

9-10 Framework Manager: Define Query Set 254

9-11 Framework Manager: Windows-Linux CPU Hourly Query Set 255

9-12 Framework Manager: Windows-Linux nameset and query sets 255

9-13 Framework Manager: Create relationship with Time Dimension 256

9-14 Framework Manager: Time Dimension Relationship definition 257

9-15 Framework Manager: ManagedSystem relationship 258

9-16 Framework Manager: Query Subject Definition - CPU Hourly 259

9-17 Framework Manager: Consolidation View Query Subjects 260

9-18 Framework Manager: Create shortcut 261

9-19 Framework Manager: Windows-Linux shortcut 261

9-20 Framework Manager: Renamed model and package 261

9-21 Framework Manager: Create Tivoli Service Request Manager Namespace 262

9-22 Framework Manager: Run Metadata Wizard 263

9-23 Framework Manager: Tivoli Common Reporting data sources 263

9-24 Framework Manager: New data source wizard 264

9-25 Framework Manager: Specify name and description for data source 264

9-26 Framework Manager: Select type for data source 265

9-27 Framework Manager: DB2 as data source 265

9-28 Framework Manager: Specify credentials for data source 266

9-29 Framework Manager Metadata wizard: CI 267

9-30 Framework Manager Metadata wizard: INCIDENT 268

9-31 Framework Manager: Metadata wizard Import 269

9-32 Framework Manager: Testing a query subject 270

9-33 Framework Manager: Test Result INCIDENT 270

9-34 Framework Manager: Create relationship between CI and INCIDENT 271

9-35 Framework Manager: Relationship Definition CI and INCIDENT 272

9-36 Framework Manager: Testing a relationship 273

9-37 Framework Manager: Test Result CI and INCIDENT 273

9-38 Framework Manager: Create relationship between ManagedSystem and CI 274

9-39 Framework Manager: Relationship Definition Managed System and CI 274

9-40 Framework Manager: Test results CI and ManagedSystem 275

9-41 Framework Manager: Context Explorer CI 275

9-42 Framework Manager: Test result CI and ManagedSystem 276

9-43 Framework Manager: Tivoli Service Request Manager Create Shortcut 276

9-44 Framework Manager: Tivoli Service Request Manager Incident Model shortcut 277

9-45 Framework Manager: Publish Package wizard 277

9-46 Framework Manager: Verify Model warning messages 277

9-47 Tivoli Integrated Portal: Select Common Reporting 278

9-48 TCR: Launching Report Studio 278

9-49 TCR Report Studio: Select Reporting Package 279

9-50 TCR Report Studio: Create a new report 279

9-51 TCR Report Studio: Insert Chart 280

9-52 TCR Report Studio: Insert CPU metrics 280

9-53 TCR Report Studio: CPU chart 281

9-54 TCR Report Studio: Y1 Axis properties 282

9-55 TCR Report Studio: Add Filter 282

9-56 TCR Report Studio: System Name filter 283

9-57 TCR Report Studio: Server Statistics Chart prompts 284

9-58 TCR Report Studio: Block object 284

9-59 TCR Report Studio: Server Incident List unsorted 285

9-60 TCR Report Studio: Drill through parameters Incident List 286

9-61 TCR Report Studio: Parameters for Incident List report 287

9-62 Top Server Incidents List 287

9-63 Server Incident List 288

9-64 Hourly CPU metrics 288

9-65 Hourly memory metrics 289

9-66 Hourly disk metrics 289

9-67 Quick summary 290

10-1 Tivoli Integrated Portal and WebSEAL integration flow 292

10-2 Enabling Trust Association 295

10-3 Interceptors 296

10-4 Custom Properties 297

10-5 Define the properties 297

10-6 Custom property definition 298

10-7 WebSEAL 299

10-8 Quick summary 301

11-1 Overview of IBM Tivoli Netcool/OMNIbus Web GUI integration with Tivoli Enterprise Portal 305

11-2 Events listed in Tivoli Enterprise Portal console of IBM Tivoli Monitoring 309

11-3 Events from IBM Tivoli Monitoring are listed in Tivoli Netcool/OMNIbus Web GUI 310

11-4 Information Details of an event in Web GUI 311

11-5 Tool Creation page at WebGUI console 312

11-6 Adding new Script Tool for launch-in-context integration of the console 313

11-7 Script to open Tivoli Enterprise Portal console from WebGUI of Tivoli Netcool/OMNIbus 315

11-8 Menu Configuration page of Web GUI 316

11-9 Update alerts menu to add new tool as new option 317

11-10 Adding new tool Open_TEP to Alerts menu 318

11-11 Using created tool to open Tivoli Enterprise Portal console for selected event 319

11-12 Workspace in Tivoli Enterprise Portal for system related to event in IBM Tivoli Netcool/OMNIbus 320

11-13 Log in to Tivoli Enterprise Portal console if SSO is not enabled 321

11-14 Quick summary 322

12-1 Tivoli Service Automation Manager object structures 329

12-2 Source Objects definition 329

12-3 List of attributes of the PMSCMR object 330

12-4 List of available Web Services 330

12-5 Method used to query the available resource pools 331

12-6 List of Catalog requests 343

12-7 Details of the request 344

12-8 Items added in the request 344

12-9 Required parameters for the offering 345

12-10 List of Catalog Requests 349

12-11 The list of parameters updated 350

12-12 Example of Service Request in progress 350

12-13 Accessing the ISM Configuration in the Tivoli Enterprise Portal 351

12-14 Creating a new Internet Service Monitoring profile 352

12-15 Adding a new HTTP monitoring element to the ISM profile 352

12-16 HTTP Element Configuration for Internet Service Monitoring 353

12-17 Basic configuration details for HTTP element 354

12-18 Advanced configuration details for HTTP element 354

12-19 Service level classification configuration details for HTTP element 355

12-20 Distributing single profile 356

12-21 Distribution of profiles to a selected Internet Service Monitoring agent 357

12-22 Accessing the Application Management Configuration Editor 358

12-23 Application Management Configuration Editor window 359

12-24 Editor window with the Default profile selected 360

12-25 Transactions associated with Default profile 360

12-26 Create New Application 361

12-27 Create New Transaction 361

12-28 New transaction details for IBM HTTP Server transactions 362

12-29 Filter configuration for WebSphere plug-in transactions 363

12-30 Transactions configured for TradeApplication 363

12-31 Transaction reporting configuration for WebSphere Plugin URLs 364

12-32 Create new profile 365

12-33 New profile details 365

12-34 Add transaction to Transaction Tracking profile 366

12-35 Transaction selection for addition to a profile 367

12-36 Application Management Configuration Editor profile distribution 367

12-37 Basic EIF configuration for situation 370

12-38 EIF Slot Customization 370

12-39 Select Event Class dialog for Situation EIF Slot Customization 371

12-40 Map all attributes 371

12-41 Event class selection for situation Slow_Transactions 372

12-42 Edit procedure 376

12-43 Quick summary 378

13-1 Cost of disks has decrease; quantity of disks needed has increased 381

13-2 Log in to Tivoli Integrated Portal 383

13-3 Ensure single sign-on is enabled 384

13-4 Export Keys 385

13-5 Verifying the Realm name 386

13-6 Importing the Tivoli Storage Productivity Center Security Keys 387

13-7 Running the TPC_DefineTPCServer.wkf provisioning workflow 388

13-8 Running Discovery of Tivoli Storage Productivity Center 389

13-9 Physical solution architecture 390

13-10 Logical solution design 391

13-11 Tivoli Storage Productivity Center Validation: No disk mapped to hosts 392

13-12 Check of the AIX system shows no SAN Volumes are available 392

13-13 External application starting the end-to-end provisioning workflow 393

13-14 Tivoli Provisioning Manager workflow triggered 394

13-15 Workflow status details 394

13-16 Disk is now allocated to system 395

13-17 AIX system has SAN-attached disk through automated provisioning processes 396

13-18 Validating that the Trade application has been built successfully 397

13-19 Quick summary 398

14-1 Tivoli Application Dependency Discovery Manager Discovery Configuration 401

14-2 Configuring the discovery 401

14-3 Submitting discovery 403

14-4 Discovery in progress 403

14-5 Quick summary 404

15-1 Tivoli Identity Manager Tivoli Provisioning Manager Integration architecture 407

15-2 Integration logic 407

15-3 Integration workflow 411

15-4 Running the workflow manually 411

15-5 Quick summary 412

16-1 Architectural diagram of data integration 417

16-2 Welcome window 420

16-3 License Agreement 421

16-4 Directory Name 421

16-5 Configuration 1 422

16-6 Configuration 2 422

16-7 Tivoli Enterprise Monitoring Server Configuration 423

16-8 Set Schedule Window1 426

16-9 Change Window Calendars 426

16-10 Create Configuration Item 428

16-11 Create IMPACTMAP Object 429

16-12 ChangeClassification Attribute 430

16-13 incidentClassification Attribute 431

16-14 Impact Attribute 432

16-15 Urgency Attribute 433

16-16 Ownergroup Attribute 434

16-17 Classificationid Attribute 435

16-18 Turning Admin Mode ON 436

16-19 Turning Admin Mode off 437

16-20 Create the Impactmap application 437

16-21 Drag and Drop Classification ID 438

16-22 Application Designer Control Palette 438

16-23 Edit Properties Menu 439

16-24 Set classificationid attribute. 439

16-25 IMPACTMAP 440

16-26 New Action 441

16-27 Escalations 443

16-28 Response Plans 444

16-29 Set Workflow Action 445

16-30 CHANGERP Workflow. 445

16-31 Creating a tool in nco_config 448

16-32 Creating a trigger in nco_config 449

16-33 New Project 452

16-34 Data source settings for MAXDB 453

16-35 Connection test 453

16-36 Data source settings for NCOMS 454

16-37 Data type example for CLASSANCESTOR table 455

16-38 Introduction 460

16-39 WSDL file and Client Stub 461

16-40 Web Service name, port, and method 462

16-41 Web Service method parameters 463

16-42 Web Service method parameters 464

16-43 Web Service method parameters 465

16-44 Web Service End Point 466

16-45 Summary and Finish 467

16-46 Event Mapping 472

16-47 The nco_event default view 473

16-48 Open Situations in Tivoli Enterprise Portal 474

16-49 Processed Events in Tivoli Netcool/OMNIbus 474

16-50 Automatic Incident Ticket 475

16-51 Automatic Request for Change 475

16-52 Acknowledged Situations in Tivoli Enterprise Portal 476

16-53 Quick summary 476

17-1 Life cycle of an asset and of a CI 479

17-2 Integration overview 480

17-3 IBM RedBooks Company A topology 482

17-4 Accessing Link Rules application 483

17-5 New Link Rule 484

17-6 Link Rules window 484

17-7 Link Clauses 485

17-8 Data Set 1 Configuration 485

17-9 Link Clauses configuration 486

17-10 Adding a new condition 487

17-11 Saving the Link Rule 487

17-12 Reconciliation Task application 488

17-13 New Reconciliation Task 488

17-14 Setting the Data Set 489

17-15 Selecting a Link Rule 489

17-16 Set the Schedule 490

17-17 Checking the Cron Task Instance 491

17-18 Reload Request window 491

17-19 Click OK to Reload the Request 492

17-20 Acessing the Database Configuration application 492

17-21 Object list 493

17-22 Database Configuration Relationships window 493

17-23 Where Clause in Database Configuration 493

17-24 Actions application 494

17-25 Actions application 495

17-26 Selecting Parameter / Attribute 496

17-27 Escalation Application 497

17-28 Configuring the Escalation 498

17-29 Escalation Points window 498

17-30 Actions tab 499

17-31 Activate the Escalation 499

17-32 Tivoli Integration Composer menu 500

17-33 New data source 500

17-34 New data source 501

17-35 New data source 502

17-36 New mapping 502

17-37 Test succeeded 503

17-38 Test Connection 504

17-39 CI Types 505

17-40 CI Types 506

17-41 Mapping 506

17-42 New Mapping 507

17-43 Source data source 507

17-44 Target data source 508

17-45 Column expressions 509

17-46 Actual Configuration Items 510

17-47 Acessing the Application Designer application 511

17-48 Asset application 511

17-49 Acessing the Control Palette 512

17-50 Drag Multipart Textbox 512

17-51 Check the properties from the Multipart Textbox 513

17-52 Multipart Textbox properties 513

17-53 Save Application Definition 514

17-54 Configuration Item field created 514

17-55 Organizations Application 516

17-56 System Settings 516

17-57 System Settings window 517

17-58 IT Asset Top-Level Classification 518

17-59 Authorized CI Top-Level Class 518

17-60 Authorized CI Top-Level Classification 519

17-61 System Properties application 519

17-62 Global Properties 520

17-63 Global Value 520

17-64 Live Refresh 521

17-65 Live Refresh window 521

17-66 Check current value 522

17-67 Link Rules application 523

17-68 Click New Link Rule 523

17-69 Link Rules 524

17-70 Setting the Type of Reconciliation 524

17-71 Select CI 525

17-72 Click New Row in Link Rules application 526

17-73 Link Clauses 527

17-74 Click Select Value 527

17-75 Select value for the Data Set 2 Class 528

17-76 Select Value 528

17-77 Select Value 529

17-78 Saving the Link Rule created 529

17-79 Reconciliation Tasks application 530

17-80 New Reconciliation Task 530

17-81 Reconciliation Task name 531

17-82 Check the Type of Reconciliation topic 531

17-83 Select Link Rule 532

17-84 Set a Schedule 532

17-85 Reconciliation Task cron task 533

17-86 Cron Task Instance 533

17-87 Reloading the request 534

17-88 Click OK 534

17-89 Database Configuration application 535

17-90 Select CI 535

17-91 Save the Object 536

17-92 Actions application 537

17-93 New action 537

17-94 Actions application 538

17-95 Parameter / Attribute field from the Action 538

17-96 Acessing Escalations application 539

17-97 Select CI 540

17-98 Condition of the Escalation 540

17-99 Setting the Schedule 541

17-100 Check the Repeat 541

17-101 Click Save 542

17-102 Activate the Escalation 542

17-103 Quick summary 543

18-1 Definitive Media Library 547

18-2 Scenario architecture 547

18-3 RAM Home window 549

18-4 RAM Extensions 550

18-5 The .zip files for integrating with CCMDB 550

18-6 Language window 552

18-7 Introduction window 552

18-8 Choose PSI Package 553

18-9 Validating Package window 553

18-10 Package Validation Results 554

18-11 Software license agreement 554

18-12 Adding features 555

18-13 Login information 556

18-14 Pre-Install Summary 556

18-15 Package deployment results 557

18-16 Maximo System Information 557

18-17 Administration button 558

18-18 Rational community 559

18-19 Connections tab 559

18-20 Create a CCMDB connection 560

18-21 CCMDB Connection Properties 561

18-22 Assets tab 561

18-23 Asset State 562

18-24 View Search Shortcut 562

18-25 Synchronization schedule of CCMDB Connection 563

18-26 Accessing MSS from TADDM 564

18-27 MSS list 565

18-28 MSS list 565

18-29 Configuration Item List 565

18-30 New Data Source on Tivoli Integration Composer 566

18-31 New Data Source 566

18-32 Define the Data Source name 567

18-33 Data Source connection information 568

18-34 Test connection 568

18-35 Creating a new Mapping 569

18-36 New mapping 569

18-37 Test the connection 570

18-38 Connection Information 571

18-39 Accessing the CI Types application 573

18-40 Changing status 574

18-41 Creating a new mapping 574

18-42 Mapping name 575

18-43 Connection information 575

18-44 Connection information 576

18-45 Expressions 577

18-46 Actual Configuration Items 579

18-47 Imported assets 579

18-48 Web Services Library 580

18-49 Create a Web Service from Object Structure 580

18-50 Web services 581

18-51 Select Records 582

18-52 Deploy Web Service 582

18-53 Opening Integration Modules application 583

18-54 IMPORTSOFTWAREIMAGE operation is added 583

18-55 Select the OMP 584

18-56 Go To End Points. 584

18-57 Select RAMHANDLER 585

18-58 Extensions page from RAM 585

18-59 Extensions page 585

18-60 End Points page 586

18-61 Rational Asset Manager repository administrator 586

18-62 Create the DML 587

18-63 Owner field 587

18-64 Details section 587

18-65 Classify window 588

18-66 Scope section 588

18-67 Rational Asset Manager OMP 589

18-68 Select from OMP 589

18-69 List of the imported software images 590

18-70 RAMCCMDB community 591

18-71 Change and Configuration Management Database Connections 591

18-72 Synchronize 592

18-73 Quick summary 593

19-1 Architecture of the integration 596

19-2 System Properties 599

19-3 Live Refresh button 600

19-4 Create WS from Object Structure 600

19-5 Create Web Service from an Object Structure Service Definition window 601

19-6 Web Services Library 601

19-7 Users menu 602

19-8 Enable Login Tracking 602

19-9 buildmaximoear.cmd 604

19-10 buildmaximoear.cmd 604

19-11 Enterprise Applications window 605

19-12 Remote File System. 605

19-13 Browse to the location of the maximo.ear 606

19-14 elect installation options window 607

19-15 Map modules to servers window 608

19-16 Summary page 609

19-17 Save to Master Configuration 610

19-18 Classpath entry 611

19-19 Define Operation 613

19-20 maximoserviceprofile.jar 614

19-21 Create Service window 614

19-22 Tivoli Identity Manager Self Service Console 615

19-23 Change Password option 616

19-24 Change Password window 617

19-25 Request Submitted 617

19-26 View My Requests 618

19-27 Service Requests window 618

19-28 Tivoli Identity Manager Self Service console 619

19-29 Request Account page 620

19-30 SRMTIMIntegration service t 620

19-31 Request Account window 621

19-32 View My Requests 621

19-33 Quick summary 622

20-2 Architectural diagram of integration 626

20-3 HR record creation 627

20-4 Cron Task Parameters 628

20-5 Offering Catalog link on Startcenter 629

20-6 Create Account window 630

20-7 Order submitted 630

20-8 Change and reset password 631

20-9 Requesting a notebook 631

20-10 Notebook offering 632

20-11 New requests are available 632

20-12 Detailed view of the catalog order 633

20-13 Work order 633

20-14 Job plan 634

20-15 Checking Material (hardware and software) availability 634

20-16 Assign license to the hardware 635

20-17 Licenses application 636

20-18 Asset application 636

20-19 User association with the notebook 637

20-20 Quick summary 640

21-1 Implementation architecture 643

21-2 TADDM Login Console 650

21-3 Click Discovery Profiles 650

21-4 Create a new discovery profile 651

21-5 Create New Profile 651

21-6 New ITM Scope Sensor 652

21-7 View ITM Scope Sensor created in the Discovery Profiles View 653

21-8 Create a TADDM Scope set containing Tivoli Monitoring Portal Server details 653

21-9 Create an Access List 654

21-10 Add managed system 655

21-11 Select the monitoring agent bundle 656

21-12 Tivoli Monitoring Deployment Status by Product Workspace 656

21-13 Run Discovery 657

21-14 Discovery in progress 657

21-15 TADDM Discovered CI 658

21-16 TADDM L1 discovery data for a sample server 658

21-17 TADDM L2 discovery data using Tivoli Monitoring Agents for the sample server 659

21-18 Quick summary 660

22-1 TADDM business service supported by a hierarchy of IT services 663

22-2 Functions and relations between tools 664

22-3 Primary source for service definition; how service is monitored and controlled 665

22-4 Integration tools and methods 666

22-5 Tivoli Integration Composer main menu 669

22-6 Defining a new data schema 669

22-7 Connection information for the new data source 670

22-8 Importing the data schema. 670

22-9 The .schm file 670

22-10 The data schema analysis 671

22-11 Final analysis report. 671

22-12 Configuring the TADDM data source 672

22-13 Source and target mapping 672

22-14 Importing the mapping 673

22-15 Mapping file between TADDM and CCMDB 673

22-16 Database connection information 674

22-17 Importing the data schema 674

22-18 Data schema file 675

22-19 The data schema analysis 675

22-20 TADDM connection parameters 676

22-21 Source and target for the data mapping 676

22-22 Importing the mapping between TADDM and CCMDB 676

22-23 The mapping file import 677

22-24 Directory contents 677

22-25 Running the commandLine.bat without parameters 678

22-26 The CI types list 678

22-27 The integration composer directory 679

22-28 The completion of the mapping between TADDM and CCMDB 680

22-29 Initial installation window 681

22-30 The selection of the XML toolkit data source 682

22-31 TADDM connection configuration 683

22-32 TADDM database configurations 684

22-33 XML toolkit directory and TIP host name 685

22-34 The DL_TADDM_HostName parameter 686

22-35 The service hierarchy directory 686

22-36 Directions for the launch-in-context functionality 687

22-37 The launch menu in Tivoli Business Service Manager 691

22-38 The launch-in-context configuration 692

22-39 Configuration Item application signature options 693

22-40 Select Action menu 694

22-41 The signature option security configuration 695

22-42 Quick summary 697

23-1 Navigation across products 701

23-2 LIC components 702

23-3 Naming 702

23-4 Reconciliation 703

23-5 Details Menu of the Actual Configuration Item 712

23-6 TADDM authentication window 713

23-7 Change history 713

23-8 View Details panel 714

23-9 Quick summary 715

24-1 Engine initialization 725

24-2 Workstation interprocess communication 726

24-3 Job execution details 727

24-4 Event Driven Workload Automation: deployment process 728

24-5 Tivoli Workload Scheduler Object Monitor 730

24-6 File Monitor 730

24-7 Dynamic scheduling 731

24-8 Store-and-forward Event Driven Workload Automation 732

24-9 Store-and-forward Tivoli Workload Scheduler 733

24-10 DB2 ACR 734

24-11 DB2 HADR synchronization modes 735

24-12 Fault tolerance I 737

24-13 Fault tolerance II 738

24-14 Switch Fault Tolerance 739

24-15 Switch Event Processor 741

24-16 unixlocl access method 742

25-1 Resource managers 748

25-2 Managed Resources 750

25-3 StartAfter relationship 751

25-4 Collocated / Affinity relationship 752

25-5 Automation problem: incorrect solution 753

25-6 Automation problem: correct solution 754

25-7 Quorum 755

25-8 Network tie breaker 756

25-9 Behavior patterns 757

25-10 StartCommand state diagram 761

25-11 StopCommand state diagram 762

26-1 DB2 file system structure 765

26-2 Tivoli Workload Scheduler file system structure 767

26-3 Tivoli Workload Scheduler setup, 1 768

26-4 Tivoli Workload Scheduler setup, 2 769

26-5 Tivoli Workload Scheduler setup, 3 769

26-6 Tivoli Workload Scheduler setup, 4 769

26-7 Tivoli Workload Scheduler setup, 5 770

26-8 Tivoli Workload Scheduler setup, 6 770

26-9 Tivoli Workload Scheduler setup, 7 773

26-10 Tivoli Workload Scheduler setup, 8 774

26-11 DB2 and embedded WebSphere Application Server setup 780

26-12 FTA and MDM setup 785

26-13 Event Processor setup 786

26-14 Dynamic Workload Broker Component dependency 789

26-15 Dynamic Workload Broker Component connection in Tivoli Dynamic Workload Console 790

27-1 Job execution: physical view 794

27-2 Job execution: logical view 794

27-3 Tivoli Workload Automation instances 795

27-4 Split-brain 795

27-5 Logical resource dependency 800

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