Transforming Healthcare with DevOps

A practical DevOps4Care guide to embracing the complexity of digital transformation

Jeroen Mulder

Henry Mulder

BIRMINGHAM—MUMBAI

Transforming Healthcare with DevOps

Copyright © 2022 Packt Publishing

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First published: November 2022

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To everyone working in healthcare, all over the world. We owe you.

– Jeroen Mulder

To the doctors, nurses, public health officials, social workers, and first responders who are protecting us from COVID-19 and guarding our health.

– Henry Mulder

Contributors

About the authors

Jeroen Mulder (born 1970) is a principal business consultant and enterprise architect with the Japanese IT services company Fujitsu and a former principal cloud architect for Philips Precision Diagnosis. He’s also a member of the city council of Emmen (the Netherlands) – the city where he was born and raised and still lives – with healthcare as a topic of special interest. Jeroen has previously written books about multi-cloud and DevOps for Packt Publishing.

I want to thank my wife, Judith, and my daughters, Rosalie and Noa, my precious family, for granting me all the space and support to spend so many hours writing – I realize that I need to seriously compensate for this time. A big thank you goes to Fujitsu, who allowed me to return to the Mothership. Lastly, I also want to thank the team at Packt for their faith and patience – especially Romy Dias, who did most of the editing once again – and for supporting us throughout this amazing journey.

Henry Mulder is a program manager for innovation with Trajectum, a care provider for intellectually disabled people needing guidance to participate safely in society, and a senior consultant at Q-Consult Zorg, a consultancy firm focused on practical change and transformations in healthcare.

He recently finished an assignment as a strategic advisor for MedMij, an interoperability governance foundation commissioned by the administrative collaboration between healthcare insurance companies and the Dutch Ministry of Health, Welfare and Sport, and a member of the NEN, the national committee on standards for health information systems.

First, my thanks to my partner, Maria, daughter, Larissa, and dog, Yara, for supporting me in writing this book. My gratitude to my colleagues at Q-Consult Zorg for being a great workplace that actively transforms healthcare for many care providers.

The communities of systems engineers (INCOSE) and system innovators (Si), for their discussions on what matters in transformation. Special thanks to the reviewers, Ray Deiotte and Gerrit Muller, for guiding us in the writing process. Finally, I want to thank all who have enlightened me with their insights.

About the reviewers

Raymond Deiotte has spent his career applying systems engineering theory and practice to the discipline of data exploitation across multiple industries. For nearly 20 years, he drove advanced decision-making automation with the application of systems of systems engineering principles and defined a taxonomy and modeling methodology to anticipate performance and behavior in the complex systems of systems. For the past 5 years, Raymond has brought those same concepts, techniques, and methodologies to US healthcare – redefining data governance, interoperability, and exploitation for clinicians and operators alike.

Gerrit Muller worked from 1980 until 1999 in the industry at Philips Healthcare and ASML. Since 1999, he has worked in research at Philips Research, the Embedded Systems Institute, and TNO in Eindhoven. He received his doctorate in 2004. In January 2008, he became a full professor of systems engineering at the University of South-Eastern Norway (USN) in Kongsberg, Norway. He continues to work at TNO in a part-time position. Since 2020, he is an INCOSE Fellow and Excellent Educator at USN.