Part 2: Understanding and Working with Shared Mental Models

Shared mental models are about having a shared understanding among team members and their multidisciplinary stakeholders about how they should behave in different situations. How is this relevant to healthcare and specifically the transformation of healthcare? The success of a transformation is defined by a common understanding of the needs and goals for that transformation. It sets the requirements for architecture and the transformation strategy.

The following chapters will be covered under this section:

• Chapter 6, Applying the Panarchy Principle
• Chapter 7, Creating New Platforms with OODA
• Chapter 8, Learning How Interaction Works in Technology-Enabled Care Teams
• Chapter 9, Working with Complex (System of) Systems