PART I

RE-VIEWING THE ORGANIZATION

Walk into an organization and ask to see a picture of it. Chances are they will show you “The Chart.” Is there no more to the place than the stacking of one boss atop another? It’s like visiting friends, and, asking to see the family album, they show you the family tree.

It is time to re-view our organizations. Chapter 2 considers who players in the organization are, and where. And Chapter 3 uses a triangle of art, craft, and science to illustrate various ways in which decisions are made, strategies form, and managers get their work done in organizations.