- 3‐Minute Rule, The (Pinvidic), 52–53
-
- Accessibility, leadership team allowance (process), 125
- Accountability, understanding (manager quality), 152
- Acknowledgment, spirt, 490
- Actions, terms (usage), 135
- Activity, celebration, 33
- Adaptation, mindset shift (requirement), –3
- Agenda, usage, 46–47
- Airports, usage, 31
- Assertiveness (manager quality), 152
- Attention, demands, 35–36
- Audio, control, 21
-
- Background
- building, 55
- usage, 44
- video call consideration, 20–21
- Backlighting, avoidance, 20
- Back‐to‐back video meetings, routine, 34
- Bailenson, Jeremy, 51
- Baumgardner, Bari, 106–111
- Bedroom, office usage, 17
- Belonging (value), leaders (loss), 153
- Bennis, Warren, 39
- Body language, 28
- Boundaries, 27
- Budget, rethinking, 55
- Burnout, 35, 126
- Business
- development guidance, 107
- meetings, 70–71
- model, change, 112–113
- sectors, new normal (impact), 105
-
- Calendar
- chaos, conversion, 35
- management, 92
- Camera, upgrade, 55
- Career
- advice, search, 141
- growth, 10–11, 28
- guessing game, avoidance, 142–143
- guidance, 131
- juggling, 80
- Caring, demonstration, 155
- Challenges, ubiquity, 38
- Change initiative, honeymoon period, 126
- Child‐care allowance, expansion, 118
- Childcare support, 87
- Children
- assignments/work, 83
- capabilities, 83
- control, 79
- homeschooling, 80–81
- resourcefulness/self‐monitoring, 82
- school
- changes, 85–86
- preparation, energy (drain), 84–85
- Choreography, tightening, 70–71
- Circumstances, responses (selection), 96–97
- Climbing (metaphor), 147
- Collaboration, 61
- absence, 153
- business‐focused solutions, 63
- importance, 126
- online collaboration, 63
- platform, selection, 63, 65
- remote team empowerment, 68
- sustaining, 65
- Collaborative leadership, listening (impact), 156
- Collins, Kevin, 68–74
- Comfort
- choice, 15
- importance, 11, 12–14
- Comments, usage, 95
- Communication
- Community, curation, 143–144
- Commuting hours, change, 31
- Competition, business core, 53
- Conferences, popularity, 105–106
- Connection, focus, 154
- Consideration, duplication, 49
- Contact, value, 142
- Content, reposting (importance), 144
- Context, direction, 46
- Conversation
- change, relationship, 75
- creation/moderation, 44
- orchestration, 76
- skills, 156
- success, appearance, 96
- Coronavirus
- cultural catalyst, 39
- impact, , 61, 105
- lockdown, 86
- Corrective conversations, results, 125
- COVID‐19, impact, , 16, 105, 131
- Creativity, skill (search difficulty), 114
- C‐suite executives, isolation, 120
- Culture. See Work‐from‐home culture
- personality, equivalence, 122
- Curiosity, importance, 47
- Customer Resource Management (CRM) activity, increase,
- Customers, listening, 157
-
- Davey, Joseph, 112–114
- David, Susan, 150
- Decisiveness (manager quality), 152
- Delegating, usage, 102
- Demonstrations, deconstruction, 70
- Desperado Diane (job stranger type), 138–139
- Direct, being, 56, 57
- Directive, Direct, Director (Triple D method), 56
- Director, 56, 57–58
- Discouragement, impact, 97–98
- Disengagement, distraction (impact), 155
- Distributed environment
- managers, communication process, 125
- team interaction, cultural context, 123
- Distributed workforce, soft skills (importance), 156
- "Do Not Disturb" setting, usage, 22
- Dorsey, Jack, 117
- leadership, modeling, 118–119
- Duardo, Debra, 85–86
- Dwarkanhalli, Harish, 75
-
- Egomaniac Ethan (job stranger type), 138
- Emotional Agility (David), 150
- Employees
- engagement, sustaining, 65
- jobs, manager impact (Ultimate Software/Center for Generational Kinetics study), 151
- listening, 118
- monitoring processes/tools, usage, 123
- needs/flexibility, communication clarity, 125
- remote work, financial leader shift (Gartner CFO survey),
- work, autonomy (encouragement), 123
- Encouragement
- impact, 18–19
- importance, 150
- Energy, management, 33
- Engagement, increase, 154
- EQ, tuning, 23
- Escape room
- online escape rooms, usage, 62
- usage/closure, 61–63
- Eye contact, usage, 19
-
- Facebook group, setup, 111–112
- Facebook, usage, 134
- Facetime, usage, 51
- Face‐to‐face connection, 50
- Face‐to‐screen conversation, clues (loss), 51
- Facial expressions, processing (difficulty), 28
- Farrer, Laurel, 121–122, 126
- Feedback, 45
- groundswell, creation, 121
- Ferriss, Tim, 144
- Flexible Spending Account (FSA), usage, 15
- Freedom, 100
- Frost, Robert, , 13
- Fun‐ification, 111–112
- Furniture, usage (defining), 14–17
- Future, discovery,
-
- Gaze duration, studies, 29
- Generic George (job stranger type), 137
- Goals, setting, 93
- GoToMeeting, usage, 58
- Graduates, frustration,
- Gratitude, importance, 154
- Great Depression, 131, 145
- Great Pause,
- Group call, muting (usage), 22
-
- Hangouts (Google), usage, 51
- Hatter, Patty, 65–68
- Headphones, usage, 21
- Health Savings Account (HSA), usage, 15
- Hive (tool), 63
- Holtz, Lou, 39–40
- Home office/work
- availability, expectations, 84
- building blocks, 19–24
- context, 11
- design, 41
- environment, importance, 24
- event, joining, 107
- inspirational items, usage, 18
- life, composition, 32–33
- makeshift meal, comparison, 100
- mode, shift, 30–31
- no‐win scenario, 80
- perfection, exploration, 36–41
- self‐signal, 11
- small steps, importance, 149–150
- space, productivity, 19–24
- upside, 36
- Homeschooling, 80–81
- Homesickness,
- Huffington, Arianna, 15–16
-
- Improvisation, 74
- Informal meeting, holding, 67
- Information, selfishness (problems), 126
- Innovation
- In‐person check‐in, 110–111
- In‐person event, 108–109
- In‐person meetings, holding, 80
- Insights/participation, curiosity/interest, 45
- Instagram, usage, 134
- Intention, power, 141–142
- Interaction, occurrence (importance), 47
- Introduction to Cybersecurity for Kids, An (Hatter), 67
-
- Jobs
- connections, importance, 132
- direction, absence (problem), 138
- focus, 135–136
- mistakes, avoidance, 136–140
- priorities, 140
- seekers, flaws, 137–140
- specifics, offering, 137
- strangers, types, 137–140
- Job search
- ask, making (failure), 139
- follow‐up, absence (problem), 137
- message
- examination/acceptance, 143
- simplicity/power, 140–141
- numbers game, 136
- outreach, topics/goals (list), 143
- referrals, usage, 133
- strategies, 131
- visibility
- Jones, Chuck, 131
- Journal writing, usage, 33
- “Just one more” syndrome, 119
-
- Klardie, Sharon, 144
- Kohner, Jody, 16–17
-
- Leadership
- steps, 153
- training, importance, 124
- "Leading with Leaders" survey, 152
- Letting go, mindset, 98
- Life
- composition, 32–33
- filters, importance, 35–36
- game, baggage (reduction), 97
- penalties, occurrence, 41
- quality, improvement, 151
- Light
- backlighting, avoidance, 20
- impact, 20
- LinkedIn
- opportunities, 144
- profile, usage/limitation, 133
- recommendation, 143
- Listening. See Customers
- Listen Up! (Mangia), 18, 37, 45, 95, 157
- Live event industry, coronavirus (impact), 105
- Lives (disruption), coronavirus (impact),
- Loduca, James, 117–121
- Loehr, Jim, 33
- Long‐Lost Lisa (job stranger type), 140
-
- Managers. See Middle managers
- communication process, 125
- measurement, questions, 127
- qualities, 152
- results, company recognition process, 128
- Martin, Nate, 62
- Mashable, 62
- Mattison, Seth, 152–155
- Maxwell, John, 124
- McRaven, William H., 23
- Meditation, usage, 33
- Meetings. See Online meetings; Virtual meetings
- annual numbers (Convene data), 105–106
- break strategy, 73
- business meetings, 70–71
- conducting process, training, 124
- consideration, duplication, 49
- direct spending, 106
- improvisation, 74
- informal meeting, holding, 67
- in‐person meetings, holding, 80
- logging difficulties, 49
- micro meetings, management, 71
- sections, segmentation, 73
- success, preparation, 73–74
- timing, 119
- virtual video meetings, authenticity/compassion (need), 48
- Melnick, Blue, 106–108
- Mental reboot, usage, 119
- Mentor Me Mandy (job stranger type), 139
- Message, creativity (video calls), 50
- Micromanagement, idea (rethinking), 83
- Micro‐management strategies, identification, 125
- Micro meetings, management, 71
- Microphone, upgrade, 55
- Middle‐level managers, training/opportunities, 125
- Middle management, connection (importance), 123
- Middle managers, challenges, 127
- Midlevel mashup, survival, 120
- Miro, online collaboration, 63
- Mission‐critical questions, 125
- Mission statement, 113
- Missteps, avoidance, 23
- Mistrust, culture (problem), 122
- Moderation, importance, 47
- Money, value (problem), 139
- Monitoring solutions, usage, 122
- Moore, Patricia/Jack, 79–85
- Motivation (manager quality), 152
- Multitasking, importance, 15
- Mural (tool), 63
-
- Nanus, Burt, 39
- Network
- extension, 144
- visibility, 143
- New normal
- Nonverbal communication, importance, 51
- Nostradamus, 19
-
- Obama, Michelle, 139
- Occupation, determination, 142–143
- Office. See Home office
- Online meetings, 43
- customer desire, prompting, 45
- details, 45–46
- interaction, importance, 44
- interaction, occurrence (importance), 47
- makeover, 43
- moderation, importance, 47
- pattern, establishment, 45
- prompt, preparation, 46
- queries, usage, 46–47
- Online platforms, selection, 108
- Online presence, building, 134
- Online presentations, improvement/method, 56
- On‐site employees, remote positions (permanence),
- Opportunity, confrontation, 37–38
- Outreach, topics/goals (list), 143
- Overcommunication, 121–122
- Oversharing, flaw, 139
- Ownership, security (connection), 154
-
- Palo Alto Networks, software/hardware resources, 65
- Pattern
- breaking, 35
- interrupt, value, 73
- Peak performance, 33
- Perfection
- exploration, 36–41
- script, creation, 37
- Performance
- anxiety, impact, 29
- elements, 37
- evaluations, results, 125
- measurement (Gallup), 151
- Performance, sustaining, 33
- Perpetual Pete (job stranger type), 139
- Personal brand, creation (process), 134–136
- Personality, culture (equivalence), 122
- Personal responsibility, increase, 154
- Personal success,
- Petriglieri, Gianpiero, 28
- Pinvidic, Brant, 21, 52–53, 56
- Podcast, listening, 32
- Polls, usage, 72–73
- Positive thinking, importance, 158
- Positivity, 150
- Powerhouse Pat (job stranger type), 140
- Power of Full Engagement, The (Loehr), 33
- PowerPoint slides
- complexity, avoidance, 56
- revisions, creation, 72
- unfinishing, 72
- usage, 49
- Preparation, importance, 40
- Presentations, 99. See also Virtual presentations
- advice, 48–50
- background, building, 55
- budget, rethinking, 55
- delivery, 50
- demonstrations, deconstruction, 70
- initiation (scenario), 48
- nervousness, 49–50
- online presentations, improvement/method, 56
- quality, repetition, 46
- rehearsal, importance, 54–55
- simplification, importance, 56–58
- video presentations, quality, 47
- Privacy, moments, 12
- Productivity, 19–24, 37
- allowances, 118
- location, 11
- outcome, 158
- sustaining, 65
- Promotion, earning, 34
- Prompt, preparation, 46
- Purpose‐driven events, 107
- Puzzle Break, 61, 62
-
- Queries, usage, 46–47
- Quizzes, usage, 72–73
-
- Ray, Jeanenne, 95–96
- Recovery, stress (balance), 33
- Referrals
- Remote teams
- empowerment, 68
- leading, 61
- Remote work
- culture, creation, 117
- effectiveness, 38–39
- home, balance, 12
- mental muscles, usage (differences),
- Remote workers, efficiency (Prodoscore report),
- Remote workforce
- evaluation, measurement tools, 157
- impact, 153
- Résumé, usage/limitation, 133–134
- Rewriting, importance, 57
- Rituals/routines, 27
- Rodriguez Mata, Sofia, 142
- Room of One's Own, A (Woolf), 13
-
- Salesforce, 28, 142, 157
- Well‐Being Breaks, 17
- Work from Home Taskforce,
- Schedules, juggling, 80
- School
- assignments, obtaining, 86–87
- cancellation, impact, 86
- changes, Covid (impact), 85–86
- state standards, knowledge, 87
- Security, ownership (connection), 154
- Self‐awareness, absence, 138
- Self‐complexity, problem, 30
- Self‐expression/self‐distraction, balance, 21
- Self‐management, impact, 126–127
- Service, importance, 114
- Shadows, control (video call), 20
- Shift workers,
- Show business, control, 53
- Shuffler, Marissa, 29
- Simplification, presentation importance, 56–58
- Sinatra, Frank, 32–33
- Sinek, Simon, 38
- Singh Sahni, Gurvinder, 75–76, 142
- Sitting, harm, 14
- Skype (Microsoft), usage, 51
- Slack (tool), 63
- Sleep Revelation (Huffington), 15
- Slides. See PowerPoint slides
- Smile File, usage, 87
- Social distance visit, example, 98
- Social media, attention, 113
- Social roles, collapse, 29–30
- Social Sally (job stranger type), 137
- Soft skills, importance, 156
- Solutions providers, employer search, 141
- Space, productivity, 19–24
- Stare‐down contest, avoidance, 19
- Start with Why (Sinek), 38
- Strategic Advice for Growing Events (SAGE), 106–111
- Stress
- performance anxiety, impact, 29
- recognition, 150
- recovery, balance (importance), 33
- Success
- access, 102–103
- appearance, 99–100
- conversation, impact/usage, 96
- defining, 93, 141
- deliberateness, 124
- demonstration, 101
- existence, absence, 145
- initiation, story (impact), 126–127
- key, 27
- measures, problems, 127
- moment‐to‐moment success, 97, 100
- new normal appearance, 92
- preparation, 73–74
- redefining, 91
- room, importance, 13
- sequence, 94
- setup, 40
- small steps, importance, 149–150
- stage, setting, 46
- story, impact, 141
- strategy, defining, 10
- surrounding, 17–19
- timeline, problem, 94
- Success With Less (Mangia), , 16, 33
- Success With Less Career Companion, 144
- Swag Box, delivery, 109
- Synchrony, conditioning, 51
-
- Taschek, John, 28
- Teams
- building, 61
- listening skills, importance, 156
- management, 120
- pre‐COVID dynamics, 65
- questions, 157
- Text messages, improvement, 69–70
- Thrive (Huffington), 15
- Time
- blending, 44
- management, question, 31–32
- shifts, 34
- Timeline
- compression, 70
- creation, 37
- problem, 93
- Tone of voice, processing (difficulty), 28
- Top‐down modeling, importance, 120
- Transitions, signals, 32
- Treadmill desk, usage, 14015
- Tribe of Mentors (Ferriss), 144
- Triple D method/strategy, 56, 58
- Twitter, purpose, 117–118
-
- Uncertainty, 158
- impact, 149
- pandemic, impact, 154
- Unemployment rate, level, 131
- United Nations, Sustainable Development Goals, 121
- User experience (UX) flow, 63
-
- Values
- clarity, 135
- proposition, examination, 134
- Video
- communications, 123–124
- recording, impact, 134
- Video calls
- attention, proof, 29
- audio, control, 21
- background, consideration, 20–21
- back‐to‐back video meetings, routine, 34
- commenting, hesitancy (overcoming), 72–73
- dissonance, 28
- EQ, tuning, 23
- equalizer, function, 43
- focus, increase, 28
- group call, muting (usage), 22
- headphones, usage, 21
- interruptions, occurrence, 22–23
- light, control, 20
- message creativity, 50
- missteps, avoidance, 23
- office design, 19–24
- presentation, delivery, 50
- shadows, control, 20
- stress, 35
- variety, absence, 30
- Video presentations
- perfection, 53
- quality, 47
- Virtual events
- attendees, number, 107
- components, 108–112
- experimentation, 106–107
- fun‐ification, 111–112
- impact, 112
- in‐person check‐in, usage, 110–111
- recordings, absence, 108–109
- Swag Box, delivery, 109
- treatment, webinar treatment (comparison), 107
- Virtually Perfekt, resources, 57, 124
- Virtual meeting
- details/preparation, 76t
- excellence, components, 46–47
- model, reinvention (avoidance), 46
- Virtual presentations
- boringness, avoidance, 53–54
- differences, understanding, 54
- trust, 44
- Virtual trail, creation, 134–135
- Virtual video meetings, authenticity/compassion (need), 48–49
- Virtual world, forgiveness/understanding, 50
- Visibility. See Job search
- opportunity, contrast, 156
- Vision, importance, 120–121
- Visuals, engagement, 44
- Volatility, uncertainty, complexity, and ambiguity (VUCA), 39
-
- Wandering Wally (job stranger type), 137–138
- Webex (Cisco), usage, 51
- Webinars, usage, 47, 73
- What's My Line? (popularity), 142
- Whiteboard (Microsoft), 63
- Why I'm Not on Facebook (Pinvidic), 52
- "Why not" (opportunity), 38
- Woolf, Virginia, 13, 16
- Work. See Home office
- autonomy, encouragement, 123
- celebration, 33
- COVID‐19, impact,
- distribution, Twitter decision, 117–118
- divestment/investment, 33–34
- exhaustion, 28, 34
- guest status, 13
- home, separation (importance), 27
- online shift, 81
- process, improvement, 30–34
- small steps, importance, 149–150
- Workforce. See Remote workforce
- new normal, impact, 118
- remote location, percentage, 131
- Work‐from‐home
- advice, 102–103
- company, sustaining, 121
- description, 37
- long‐term plan, appearance, 126
- revolution, 122
- Work From Home Association, 121
- Work‐from‐home culture, 120
- appearance, design, 118
- creation, , 128
- middle manager outcomes, delivery expectations, 127
- norm,
- Twitter transition, 117–118
- vision, importance, 120–121
- Work‐from‐home world, , 36
- blend, time (impact), 44
- changes, 114
- delivery, deliberateness (importance), 112
- demand (increase), response (ability), 66
- middle manager measure/trust, process, 123
- personal responsibility, increase, 154
- processes/tools, shift (consideration), 65
- redesign, 38
- Workload, increase, 66
-
- Zoom
- background, usage, 44, 55
- calls, 17, 69–70, 79
- fatigue, 51–52
- interactions, 29–30
- introduction, 86–87
- language, speaking, 122
- long‐windedness, avoidance, 57
- rehearsal, importance, 54–55
- room registration, 110–111
- usage, 43, 51–56, 108, 155
- zombie syndrome, 20
- Zoombie, becoming, 34
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