Section 2: Implementing Common Feedback Solutions with Microsoft Forms and Dynamics 365 Customer Voice

This section will go over common feedback scenarios and how to use Microsoft Forms or Dynamics 365 Customer Voice in each of the common feedback scenarios. Each chapter will focus on a specific capability area and provide practical implementation steps on building an end-to-end solution using Microsoft Forms and Dynamics 365 Customer Voice. 

This section contains the following chapters:

• Chapter 4, Conducting a More Productive Meeting with Microsoft Forms and Microsoft Teams
• Chapter 5, Post-Training Assessment and Feedback
• Chapter 6, Conducting an Employee Survey with Dynamics 365 Customer Voice
• Chapter 7, Collecting Periodic Customer Feedback with Customer Voice
• Chapter 8, Automating Customer Support Surveys with Dynamics 365 Customer Voice
• Chapter 9, Closing a Feedback Loop with Customer Voice