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Author Meryl Runion
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEAs an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your off....
Release Date 2011/06 -
Workscripts: Perfect Phrases for High-Stakes Conversations
Author Mark Levine , Stephen M. Pollan
What to say in today's toughest workplace situationsWhatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully com....
Release Date 2010/12 -
Strategic Staffing: A Comprehensive System for Effective Workforce Planning, Second Edition
Author Thomas P. Bechet
Many organizations understand the benefits of a longer-term approach to staffing: reduced turnover and hiring costs, improved efficiency and morale, and ultimately greater profits. Unfortunately, traditional approaches to staffing are often more effective on paper t....
Release Date 2008/05 -
Essentials of Planning, Selecting, and Tailoring Interventions for Unique Learners
Author Jennifer T. Mascolo , Vincent C. Alfonso , Dawn P. Flanagan
A Resource for Designing and Implementing Intervention Programs for At-Risk LearnersThis authoritative resource provides step-by-step procedures for planning, selecting, and tailoring interventions for at-risk learners with a unique focus on how to individualize int....
Release Date 2014/03 -
Misplaced Talent: A Guide to Better People Decisions
Author Joe Ungemah
High-value talent management must be relevant to today's workplaceMisplaced Talent takes a hard look at the cluttered field of Talent Management, and offers a clear guide to making better people decisions in any organization. Deliberately challenging practitioners....
Release Date 2015/06 -
e-Learning and the Science of Instruction
Author Richard E. Mayer , Ruth C. Clark
The essential e-learning design manual, updated with the latest research, design principles, and examplese-Learning and the Science of Instruction is the ultimate handbook for evidence-based e-learning design. Since the first edition of this book, e-learning has gr....
Release Date 2016/03 -
PHR and SPHR Professional in Human Resources Certification Complete Study Guide., 5th Edition
Author Sandra M. Reed
The #1 book for the leading HR certifications, aligned with the updated HRBoK™PHR and SPHR certifications, offered by Human Resources Certification Institute (HRCI), have become the industry standard for determining competence in the field of human resources. Devel....
Release Date 2019/05 -
101 Quick and Easy Ideas Taken from the Master Photographers of the Twentieth Century
Author Matthew Bamberg
If you've ever found yourself looking at a photograph in a museum or gallery and thinking, "I can do that," this is the book for you. 101 QUICK AND EASY IDEAS TAKEN FROM THE MASTER PHOTOGRAPHERS OF THE TWENTIETH CENTURY shows you how to recognize and use the techni....
Release Date 2009/12 -
Author Jennifer Eveland
DK Eyewitness Top 10 Travel Guide: Singapore will lead you straight to the very best on offer. Whether you're looking for the things not to miss at the Top 10 sights, or want to find the best nightspots; this guide is the perfectcompanion. Rely on dozens of To....
Release Date 2013/08 -
Author Jeffrey Russell , Linda Russell
Ultimate Performance Management presents an innovative framework and approach to managing performance in organizations by providing a comprehensive performance management and coaching training process. The focus of the title concentrates on performance appraisals an....
Release Date 2009/12 -
Author Inc. Federal Management Partners , Inc.
Many federal agencies have made huge strides to develop, fully utilize, and enhance the effectiveness of their most valuable resource: their workforce. This book captures those successes and relates the stories behind them. Innovative recruitment and retention....
Release Date 2013/12 -
Presentations (HBR 20-Minute Manager Series)
Author Harvard Business Review
Feeling stressed about your upcoming presentation? Whether you’re nervous about how you’ll organize your thoughts or how you’ll articulate them on the big day, Presentations provides the quick guidelines and expert tips you need to:• Craft your message• Prepare and ....
Release Date 2014/03 -
The Essential HR Handbook, 10th Anniversary Edition
Author Barbara Mitchell , Sharon Armstrong
Since 2008, busy managers by the tens of thousands have turned to this best-selling book as a handy guide to the ins and outs of human resources. And no wonder! Because whether you’re a small business owner, a manager in a business without an HR department, or even....
Release Date 2019/01 -
Betting Big on Employee Development
Author Ardine Williams
Amazon HQ2’s vice president for workforce development, Ardine Williams, explains the rationale behind the company’s strategy for upskilling its workforce even when the training it provides opens up new opportunities for its employees elsewhere.
Release Date 2020/02 -
Business Planning: A Guide to Business Start-Up
Author David Butler
A readable and structured guide for the increasing numbers of people each year who consider setting up a small business or becoming self-employed. 'Business Planning' outlines the options and risks involved in setting up a business. The importance of thoroug....
Release Date 2007/06 -
Relevance: Hitting Your Goals by Knowing What Matters
Author David Apgar
In this groundbreaking book, business guru David Apgar helps leaders pinpoint which information matters most for successful goal setting, strategy, and bottom-line performance. Based on simple and easy-to-implement practices, Relevance outlines a new discipline focu....
Release Date 2008/04 -
The Manager's Pocket Guide to Performance Management
Author Sharon G. Fisher
Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. The Manager's Pocket Guide to Performance Management clearly spe....
Release Date 1997/01 -
Five Stars: Putting Online Reviews to Work for Your Business
Author Jennifer Grappone , Gradiva Couzin
Create positive visibility for your business with this essential roadmapEveryone now understands the importance of online reviews on sites such as Yelp. This unique book helps you influence the process and leverage the results to increase sales and revenue. Five Sta....
Release Date 2014/01 -
Author Richard Templar
A personal code for living your life your way From a very young age you’ve been inundated with other people’s rules – parents, teachers, friends – helpful principles, friendly advice and little pointers to help you get on in life. Trouble is, however well-intended, ....
Release Date 2013/06 -
The Modern Learning Ecosystem: A New L&D Mindset for the Ever-Changing Workplace
Author JD Dillon
Reimagine the Role of L&D in the Modern Workplace How can we possibly keep up? This question is front and center in today’s workplace thanks to the downright ridiculous pace of change. There’s a never-ending stream of new processes, regulations, products, and technologies with which employees m....
Release Date 2022/11 -
The Key to Acquiring Better and Quicker Information
Author Terry J. Fadem
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (9780137144242) by Terry J. Fadem. Available in print and digital formats.How to choose the right type of question to get the right piece of information at the right time.The....
Release Date 2010/03 -
Performance Scorecards: Measuring the Right Things in the Real World
Author Mark Morgan , Richard Y. Chang
Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning ....
Release Date 2000/04 -
Author Dan Gookin
The bestselling PC reference on the planet—now available in its 13th editionCompletely updated to cover the latest technology and software, the 13th edition of PCs For Dummies tackles using a computer in friendly, human terms. Focusing on the needs of the beginning....
Release Date 2015/12 -
The Rules to Break, 3rd Edition
Author Richard Templar
A personal code for living your life your way. From a very young age you’ve been inundated with other people’s well-intended rules. Whether from teachers, friends or parents, these helpful principles and bits of gracious advice are supposed to help you get on in l....
Release Date 2015/11 -
HBR Guide to Managing Up and Across (HBR Guide Series)
Author Harvard Business Review
ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling o....
Release Date 2013/01 -
The Pocket Idiot's Guide to Italian Phrases, 2nd Edition
Author Gabrielle Euvino
The Pocket Idiot's Guide to Italian Phrases, Second Edition, is truly the only Italian phrasebook readers will ever need. It employs language-immersion principles similar to 'The Complete Idiot's Guide to Learning Italian', a distinctly unique approach in Gabri....
Release Date 2005/07 -
Author David Snyder
“David Snyder continues to impress me with his keen insight and ability to synthesize emotional intelligence and how it translates into success. We have long been practitioners of the concepts David categorizes in this must-read book.”—Jean-Pierre Sakey, CEO, Headwa....
Release Date 2008/01