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Author Dan Gookin
The bestselling PC reference on the planet—now available in its 13th editionCompletely updated to cover the latest technology and software, the 13th edition of PCs For Dummies tackles using a computer in friendly, human terms. Focusing on the needs of the beginning....
Release Date 2015/12 -
Recognizing and Engaging Employees For Dummies
Author Bob Nelson
Improve engagement, productivity, and motivation with effective employee recognitionRecognizing and Engaging Employees for Dummies gives you the tools and information you need to improve morale, productivity, and personal achievement with a successful employee reco....
Release Date 2015/09 -
Author Ben Lamorte , Paul R. Niven
Everything you need to implement Objectives and Key Results (OKRs) effectively Objectives and Key Results is the first full-fledged reference guide on Objectives and Key Results, a critical thinking framework designed to help organizations create value through focu....
Release Date 2016/09 -
The Rules to Break, 3rd Edition
Author Richard Templar
A personal code for living your life your way. From a very young age you’ve been inundated with other people’s well-intended rules. Whether from teachers, friends or parents, these helpful principles and bits of gracious advice are supposed to help you get on in l....
Release Date 2015/11 -
Author Steve Player , Jeremy Hope
There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance.But just 30 percen....
Release Date 2012/02 -
Author Carolyn Stringer
Targets are an important part of our work life, whether we are setting them or meeting them. Target setting forms part of the budgeting process and the performance management of business units and individuals. Unfortunately the behavioral impacts of target setting o....
Release Date 2012/01 -
The Essential HR Handbook, 10th Anniversary Edition
Author Barbara Mitchell , Sharon Armstrong
Since 2008, busy managers by the tens of thousands have turned to this best-selling book as a handy guide to the ins and outs of human resources. And no wonder! Because whether you’re a small business owner, a manager in a business without an HR department, or even....
Release Date 2019/01 -
Starting a Talent Development Program
Author Elaine Biech
Foundational guidance you’ve been looking for The best organizations recognize that no leader or employee can be expert in everything, but that everyone needs to be at their best if organizations are to be productive and successful. If your goal is to develo....
Release Date 2017/12 -
Author Kelly Swingler
Over the last 20 years, the topic of conversation when it comes to HR, is whether or not it should even exist. The name of the function is ever changing, but are the outcomes and results evolving in the right way? Over the last 5 years, the author has been designin....
Release Date 2017/10 -
Author Pravin Durai
Human Resource Management, 2e, presents multifaceted, up-to-date and all-inclusive information which will be useful to students and professionals pursuing human resource management (HRM). The book discusses the subject in lucid language using real-life examples fro....
Release Date 2016/09 -
Perfect Phrases for Customer Service, Second Edition
Author Robert Bacal
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou’ve heard it a million times: “The customer is always right.” But let’s face it--sometimes the customer is misinformed, confused, or downright difficult.
Release Date 2010/11 -
Super You: How Technology is Revolutionizing What It Means to Be Human
Author Sean Carruthers , Kay Svela Walker , Andy Walker
Rewind Your Biology and Live Like a 20-Year-Old! Edit Your Genes to Live Disease-Free! Find a Parking Space with Your Internet-Connected Brain!Advances in longevity, genetics, nanotech, and robotics will make all this possible! This is not science fiction. This is ....
Release Date 2016/06 -
Fundamentals of Human Resource Management, 5/e
Author Gary Dessler
Foundations in management beyond the HR departmentFundamentals of Human Resources Management supports human resources training for all students of management -- not just HR managers. The text presents a wide range of HR topics within a single semester of material, ....
Release Date 2015/01 -
Author Andrew Savitz
The classic guide to sustainability strategy and implementation—updated for today's businessesTo ensure business success, companies must embrace sustainable management. Firms need to find the overlap between business interests and the interests of society and the e....
Release Date 2013/11 -
Workplace Wellness that Works: 10 Steps to Infuse Well-Being and Vitality into Any Organization
Author Laura Putnam
A smarter framework for designing more effective workplace wellness programsWorkplace Wellness That Works provides a fresh perspective on how to promote employee well-being in the workplace. In addressing the interconnectivity between wellness and organizational cu....
Release Date 2015/06 -
25 Need-To-Know Management Models
Author Paul Pietersma , Gerben Van den Berg
Includes 10 handy dos and don’ts of using management models· Want new ways of looking at old problems?· Need a range of management decision-making tools at your fingertips?· Only want what you need to know, rather than reams of theory?With indispensible mo....
Release Date 2015/01 -
HBR Guide to Managing Up and Across (HBR Guide Series)
Author Harvard Business Review
ARE YOUR WORKING RELATIONSHIPS WORKING AGAINST YOU?To achieve your goals and get ahead, you need to rally people behind you and your ideas. But how do you do that when you lack formal authority? Or when you have a boss who gets in your way? Or when you’re juggling o....
Release Date 2013/01 -
Post-Project Reviews to Gain Effective Lessons Learned
Author Terry Williams
A key component of successful project management is the ability to glean key learnings from the experience throughout the lifecycle of the project, as well as at its conclusion. However, in practice, the lessons learned from a specific project are rarely incorporat....
Release Date 2007/04 -
Perfect Phrases for Managers and Supervisors, Second Edition
Author Meryl Runion
The Right Phrase for Every Situation . . . Every TimeCommunication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.
Release Date 2010/06 -
Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases
Author Masashi Rotte
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEIn the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients ....
Release Date 2011/11 -
The Trader's Guide to the Euro Area: Economic Indicators, the ECB and the Euro Crisis
Author David J. Powell
The euro area remains in a state of flux and appears to be unsustainable in its present form. The outcome of the crisis may be unknown for years and a judgement on the project's success or failure may be out of reach for decades.In the meantime, analysts, portfolio....
Release Date 2013/10 -
Creating Business Plans (HBR 20-Minute Manager Series)
Author Harvard Business Review
A well-crafted business plan generates enthusiasm for your idea and boosts your odds of success—whether you’re proposing a new initiative within your organization or starting an entirely new company. Creating Business Plans quickly walks you through the basics. You’....
Release Date 2014/06 -
Essentials of Retirement Planning
Author Eric J. Robbins
This book provides the quintessential information needed to understand the financial side of the retirement planning coin. You’ll begin by learning about the various plan types employers may offer their employees. Topics related to compliance testing will be thoroug....
Release Date 2014/08 -
Difficult Conversations (HBR 20-Minute Manager Series)
Author Harvard Business Review
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficul....
Release Date 2016/02 -
Author Heidi K. Gardner , Ivan A. Matviak
We need a new approach for solving tough problems in a complex world—we need to collaborate smarter.Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How ....
Release Date 2022/11 -
Author Elaine Biech
Your Talent Development AtlasIf you’ve been directing your organization’s talent development effort during the last few years, you might think you’re on a journey without a map. There are few published resources to guide you in a challenge that many experts promise....
Release Date 2018/09 -
The Modern Learning Ecosystem: A New L&D Mindset for the Ever-Changing Workplace
Author JD Dillon
Reimagine the Role of L&D in the Modern Workplace How can we possibly keep up? This question is front and center in today’s workplace thanks to the downright ridiculous pace of change. There’s a never-ending stream of new processes, regulations, products, and technologies with which employees m....
Release Date 2022/11 -
The Role of the Performance Intervention Specialist—Performance
Author Madelyn R. Callahan
This is the second in a series of four Info-lines looking at the roles involved in the Human Performance Improvement Process. This issue describes the six competencies of the intervention specialist, the types of performance interventions and how to design and devel....
Release Date 1997/12