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Mastering Evaluation and Management Services in Healthcare
This book explores Evaluation and Management (E/M) coding and serves as a resource in the practice and application of level of service codes.For two decades the 1995 and 1997 guidelines have provided guidance and structure around the documentation requirements necessary to support professional, outp.... -
ROI in Marketing: The Design Thinking Approach to Measure, Prove, and Improve the Value of Marketing
Author Jack Phillips , Frank Q Fu , Patricia Pulliam Phillips
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.Discover a unique, proven methodology to measure, improve and demonstrate the value....
Release Date 2020/10 -
Measuring Business Interruption Losses and Other Commercial Damages, 3rd Edition
Author Patrick A. Gaughan
Measure business interruption losses with confidenceYou hope for the best and plan for the worst. It’s your job. But when the unimaginable happens, are you truly prepared for those business interruption losses?Measuring Business Interruption Losses and Other Commercial Da....
Release Date 2020/06 -
Author Jerry Z. Muller
How the obsession with quantifying human performance threatens business, medicine, education, government—and the quality of our livesToday, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the....
Release Date 2019/04 -
How to Resolve Conflict in Organizations
Author Annamaria Garden
This is a comprehensive guide using People Models to understand and resolve conflict at different levels of the organization. It starts at the inter-organizational level explaining conflict between organizations that are involved in mergers and acquisitions. It loo....
Release Date 2018/05 -
Electrical Calculations and Guidelines for Generating Station and Industrial Plants
Author Thomas E. Baker
"This is really a practical, hands-on book for the working engineer."—Phillip Wheeler, former Southern California Edison supervising electrical apparatus engineer and regional IEEE PES/IAS leaderA very helpful tool for solving circuit protection problems, Electrical....
Release Date 2017/12 -
Author Haikady N. Nagaraja , Pankaj K. Choudhary
Presents statistical methodologies for analyzing common types of data from method comparison experiments and illustrates their applications through detailed case studiesMeasuring Agreement: Models, Methods, and Applications features statistical evaluation of agreem....
Release Date 2017/11 -
Conflict without Casualties, 2nd Edition
Author Nate Regier
Make Conflict Your Partner for Positive Change!Clinical psychologist and transformative communication expert Dr. Nate Regier believes that the biggest energy crisis facing our world is the misuse of conflict. Most organizations are terrified of conflict, seein....
Release Date 2017/04 -
Developing Government Policy Capability
Author Dr. Chivonne Algeo , Dr. Vanessa McDermott , Henry Linger , Dr. James Connor , Dr. J
The creation of public and government policy presents a “wicked” problem because it tends to be highly contested, involves many different stakeholders, and yields outcomes that change and evolve over time. Developing Government Policy Capability examin....
Release Date 2017/02 -
CMMI for Development : Implementation Guide
Author Abhishek Chopra , Mukund Chaudhary
Apply best practices and proven methods to ensure a successful CMMi implementation. This practical book shows you which implementation hurdles to avoid and which CMMi best practices to apply in your work areas. You'll experience how easy the CMMi practice descript....
Release Date 2016/12 -
Measuring the Success of Employee Engagement
Author Rebecca Ray , Jack J. Phillips , Patricia Pulliam Phillips
Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble. The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turn....
Release Date 2016/04 -
Author Edgar Papke
When leaders fail to confront conflict, they become the ‘biggest elephant’ in the room. In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict. Show and hide mo....
Release Date 2015/10 -
CPM Scheduling for Construction: Best Practices and Guidelines
Author Craig Relyea , Peter Oakander , Christopher Carson
The present edition, an SEI collaboration with the PMI Scheduling Community of Practice, provides readers with a reference guide that is like having an experienced scheduling professional at hand. The book itself is laid out in a way that follows the phases of bui....
Release Date 2014/10 -
The Manager's Guide to Mediating Conflict
Author Alison Love
Learn how to confidently mediate conflicts in the workplace Develop your leadership skills by dealing with conflict effectively and constructivelyUtilize mediation as a procedure for managing conflict and getting positive resultsCultivate the skills and emotional in....
Release Date 2014/09 -
Successful Management Guidelines (Collection)
Author Stephen Robbins , Martha I. Finney
Each book in the bestselling Truth About series offers the author's practical and distilled knowledge on a particular business topic, showing readers how to apply these principles in their daily work lives. With an 'aha' on every page, information is presented i....
Release Date 2013/08 -
Delivering Business Analytics: Practical Guidelines for Best Practice
Author Evan Stubbs
AVOID THE MISTAKES THAT OTHERS MAKE - LEARN WHAT LEADS TO BEST PRACTICE AND KICKSTART SUCCESSThis groundbreaking resource provides comprehensive coverage across all aspects of business analytics, presenting proven management guidelines to drive sustainable different....
Release Date 2013/02 -
Scenario-based e-Learning: Evidence-Based Guidelines for Online Workforce Learning
Author Ruth Colvin Clark
Scenario-Based Learning offers a wealth of ideas for improving critical thinking skills, problem solving, and includes suggestions for promoting opportunities for practicing scenario-based learning on the job. The book contains a wealth of kick-off alternative resea....
Release Date 2012/12 -
Author Susan H. SHEAROUSE
When conflict brews at the office, it’s a manager’s job to cool things down.
Release Date 2011/05 -
CMMI for Development: Guidelines for Process Integration and Product Improvement, Third Edition
Author Mike Konrad , Mary Beth Chrissis , Sandra Shrum
CMMI® for Development (CMMI-DEV) describes best practices for the development and maintenance of products and services across their entire lifecycle. By integrating essential bodies of knowledge, CMMI-DEV provides a single, comprehensive framework for organizations ....
Release Date 2011/03 -
Author Eileen C. Forrester , Brandon L. Buteau , Sandy Shrum
CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industri....
Release Date 2011/03 -
Author Sandra Shrum , Karen J. Richter , Brian P. Gallagher , Mike Phillips
CMMI® for Acquisition (CMMI-ACQ) describes best practices for the successful acquisition of products and services. Providing a practical framework for improving acquisition processes, CMMI-ACQ addresses the growing trend in business and government for organizations ....
Release Date 2011/03 -
Win at Work!: The Everybody Wins Approach to Conflict Resolution
Author Diane Katz PhD
Proven techniques for resolving workplace conflictsAfter years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed The Working Circle, a step-by-step process that helps everyone in business resolve conflict in....
Release Date 2010/06 -
Process Improvement and CMMI for Systems and Software
Author Emanuel Baker , Ron S. Kenett
Process Improvement and CMMI for Systems and Software provides a workable approach for achieving cost-effective process improvements for systems and software. Focusing on planning, implementation, and management in system and software processes, it supplies a brief....
Release Date 2010/03 -
Getting to Resolution, 2nd Edition
Author Stewart Levine
Adversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form. Stewart Levine's “resolutionary” alternative goes beyond compromise and capitulation. He offers ten guidin....
Release Date 2009/11 -
CMMI for Services: Guidelines for Superior Service
Author Sandy Shrum , Brandon L. Buteau , Eileen C. Forrester
CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industri....
Release Date 2009/10 -
Author Sandy Shrum , Karen J. Richter , Mike Phillips , Brian P. Gallagher
CMMI-ACQ® (Capability Maturity Model® Integration for Acquisition) describes best practices for the successful acquisition of products and services. Providing a practical framework for improving acquisition processes, CMMI-ACQ addresses the growing trend in business....
Release Date 2008/12 -
CMMI®Distilled: A Practical Introduction to Integrated Process Improvement
Author Richard Turner , Aaron Clouse , Dennis M. Ahern
CMMI® (Capability Maturity Model® Integration) is an integrated, extensible framework for improving process capability and quality across an organization. It has become a cornerstone in the implementation of continuous improvement for both industry and governments a....
Release Date 2008/05 -
Disagreements, Disputes, and All-Out War
Author Gini Graham Scott
The potential for conflict exists in every interaction. But when one doesn’t know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situations. The key is not to avoid conflict, but to recognize and m....
Release Date 2007/11