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Author AXELOS
A practical guide for managers who are currently working in an Agile environment or have plans to adopt an Agile methodology within their organization. This guide describes what Agile means, its benefits and pitfalls, and the difference between Agile and the more traditio....
Release Date 2016/09 -
U.S. Investment: The Difference Between Growth and Value Stocks
Author Tom Lydon
This Element is an excerpt from The ETF Trend Following Playbook: Profiting from Trends in Bull or Bear Markets with Exchange Traded Funds (ISBN: 9780137029013) by Tom Lydon. Available in print and digital formats.Growth or value? How to make the right stock choices....
Release Date 2010/02 -
Trend-Driven Innovation: Beat Accelerating Customer Expectations
Author Alexander Osterwalder , Delia Dumitrescu , Maxwell Luthy , David Mattin , Henry Maso
Trend-Driven InnovationBeat accelerating customer expectations.Every business leader, entrepreneur, innovator, and marketer wants to know where customers are headed. The problem? The received wisdom on how to find out is wrong.In this startling new book, the team a....
Release Date 2015/09 -
Author Rick Freedman
Today’s digital revolution is disrupting the way established companies do business, causing a great deal of anxiety among corporate CEOs. But disruption, while demanding, can be a positive force in your company. Many enterprises have responded by adopting Agile sof....
Release Date 2017/12 -
Author Isabella Villani
Your customers are your future.Smartphones, social media and the internet have given customers access to more information than ever before. If your business fails them, they will switch to your competitor and never return. So how do you keep them? By mapping their ....
Release Date 2018/12 -
Author Gino Wickman
Do you have a grip on your business, or does your business have a grip on you?All entrepreneurs and business leaders face similar frustrationspersonnel conflict, profit woes, and inadequate growth. Decisions never seem to get made, or, once made, fail to be properly....
Release Date 2012/04 -
Author Taiichi Ohno
In this classic text, Taiichi Ohno--inventor of the Toyota Production System and Lean manufacturing--shares the genius that sets him apart as one of the most disciplined and creative thinkers of our time. Combining his candid insights with a rigorous analysis....
Release Date 2019/12 -
Top Hedge Fund Investors: Stories, Strategies, and Advice
Author LAWRENCE E. KOCHARD , PHD , CFA , CATHLEEN M. RITTEREISER
A professional's guide to the world of hedge fund investingThroughout the financial crisis of 2008, many hedge funds suffered massive losses and were often blamed for the extreme market upheavals. In the wake of the crisis, hedge funds remain a source of fascinatio....
Release Date 2010/07 -
Author Paul Dunn , Ronald J. Baker
Put values—and value—over volume with a professional services subscription modelProfessional firms are built on relationships. But you wouldn't know it by observing their predominant business model — a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relati....
Release Date 2022/11 -
There's No Business That's Not Show Business: Marketing in an Experience Culture
Author Karen Vrotsos , David L. Rogers , Bernd H. Schmitt
Say goodbye to "business as usual"--to succeed today you need show business!How do you market in today's "experience culture"--as conventional advertising grows increasingly ineffective, and customers grow increasingly independent? Companies and brands from Altoids....
Release Date 2003/06 -
Author Joseph Michelli
Make every day a WOW day for your customers, your staff—and your bottom line!“In your hands is a manifesto on how Zappos completely blew away the standard of delivering a consumer-centric experience and a revolutionary company culture. Joseph helps us all understand....
Release Date 2011/09 -
The wonderful, horrible truth about Agile
Author Matt LeMay
This lesson focuses on strategies and approaches that will help guide you through the successful implementation of any practices, processes, and frameworks that could fall under the broad banner of “Agile.” Show and hide more
Release Date 2018/02 -
Author Alexander J. Buoye , Luke Williams , Lerzan Aksoy , Timothy L. Keiningham
Customer Loyalty Isn't Enough—Grow Your Share of WalletThe Wallet Allocation Rule is a revolutionary, definitive guide for winning the battle for share of customers' hearts, minds, and wallets. Backed by rock-solid science published in the Harvard Business Review....
Release Date 2015/02 -
Author Jerry Z. Muller
How the obsession with quantifying human performance threatens business, medicine, education, government—and the quality of our livesToday, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the....
Release Date 2019/04 -
The Truth About Finding and Using Customer Momentum and the Wisdom of Crowds
Author Michael R. Solomon
This Element is an excerpt from The Truth About What Customers Want (9780137142262), by Michael R. Solomon. Available in print and digital formats.How you and your customers are influenced by others (from celebrities to experts to groups)…and what that means for mar....
Release Date 2010/08 -
The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Author Karyn Ross , Jeffrey Liker
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way.A must-read for service professionals of every level,....
Release Date 2016/09 -
Author Phillip Ledbetter
Much has been written about Toyota over the last 30 years focusing on both its products (superior vehicles), and its operational excellence based on its Toyota Production System (TPS). The Toyota Template details the critical concepts and methods that Taiichi Ohno ....
Release Date 2018/01 -
Author Maia Heyck-Merlin
Streamline your workflow and bring your vision to lifeThe Together Leader is a practical handbook for the busy mission-driven leader. With an emphasis on time management, the book provides all of the tools, templates, and checklists necessary for leaders to stay or....
Release Date 2016/05 -
The Ten Roads to Riches: The Ways The Wealthy Got There (And How You Can Too!)
Author Lara W. Hoffmans , Ken Fisher
If you've ever wondered how the super-rich built their wealth, then this book is for you. The Ten Roads to Riches takes an engaging and informative look at some of America's most famous (and infamous) modern-day millionaires (and billionaires) and reveals how they....
Release Date 2008/10 -
The Ten Principles Behind Great Customer Experiences
Author Matt Watkinson
Create a great customer experience whoever you are. Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers’ experie....
Release Date 2013/02 -
The Tech Executive Operating System: Creating an R&D Organization That Moves the Needle
Leaders of tech organizations have to regularly adapt their strategies in an ever-changing market. Creating a culture that understands and supports both the technical and the nontechnical is a refined skill that can be difficult to master even for a leader with years of experience. The Tech Executiv.... -
Author Joseph A. Michelli
WAKE UP AND SMELL THE SUCCESS!You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profi....
Release Date 2002/09 -
The Software Project Manager’s Bridge to Agility
Author Stacia Broderick , Michele Sliger
When software development teams move to agile methods, experienced project managers often struggle—doubtful about the new approach and uncertain about their new roles and responsibilities. In this book, two long-time certified Project Management Professionals (PMPRs....
Release Date 2008/05 -
The Software Deployment Mystery - Solved! A Customer Guide
Author Charles P. Brown , Fernando Zuliani , Reid Byers , Calvin Lawrence , Mike Ransom , Ca
To solve any mystery, detectives rely on their experience along with proven tools and techniques to unravel the conundrum. This IBM Redbook addresses the often illusive mystery known as software deployment success. The information, practices, and methods presented i....
Release Date 2004/02 -
The Serving Leader, 2nd Edition
Author John Stahl-Wert , Ken Jennings
The Serving LeaderFive Powerful Actions to Transform Your Team, Business, and Community, 10th Anniversary Edition, Revised and ExpandedIt's people who make organizations great, so how can leaders best help their people achieve that greatness? As Ken Jennings ....
Release Date 2016/02 -
The Scrumban [R]Evolution: Getting the Most Out of Agile, Scrum, and Lean Kanban
Author Ajay Reddy
Create Thriving, High-Performing Teams and Organizations with ScrumbanScrumban allows you to use Kanban as a catalyst for increasingly valuable changes to your existing software development processes, amplifying and expanding upon Scrum’s benefits. Now, there’s a de....
Release Date 2015/07 -
The Scrum Field Guide: Practical Advice for Your First Year
Author Mitch Lacey
Thousands of IT professionals are being asked to make Scrum succeed in their organizations–including many who weren’t involved in the decision to adopt it. If you’re one of them, The Scrum Field Guide will give you skills and confidence to adopt Scrum more rapidly, ....
Release Date 2012/03 -
The Scrum Field Guide: Agile Advice for Your First Year and Beyond, Second Edition
Author Mitch Lacey
Thousands of organizations are adopting Scrum to transform the way they execute complex projects, in software and beyond. This guide will give you the skills and confidence needed to deploy Scrum, resulting in high-performing teams and satisfied customers. Drawing ....
Release Date 2015/12 -
The Remedy: Bringing Lean Thinking Out of the Factory to Transform the Entire Organization
Author Pascal Dennis
A powerful business fable that shows you how to spread Lean business practices to every function of your businessPascal Dennis is a Lean business learner and practitioner who has written four books on the subject of Lean business practices. In The Remedy, he shows h....
Release Date 2010/07