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How to Influence People, 2nd Edition
Author Chris Helder
Master the power of influence and persuasion.What if you could instantly boost your capability to influence, motivate and connect with people? How could it increase your productivity, team culture and bottom line? Better yet, what if you could influence yourself to....
Release Date 2019/03 -
Author Judy Apps
Bring nuance, depth, and meaning to every conversation you haveThe Art of Communication is for anyone who senses that they could be communicating on a deeper level. Perhaps you are a confident communicator but suspect there may be more to the art of conversation th....
Release Date 2019/03 -
How to Speak Tech: The Non-Techie’s Guide to Key Technology Concepts
Author Vinay Trivedi
Things you’ve done online: ordered a pizza, checked the weather, booked a hotel, and reconnected with long-lost friends. Now it’s time to find out how these things work. Vinay Trivedi peels back the mystery of the Internet, explains it all in the simplest terms, an....
Release Date 2019/03 -
Author Sharon Steed
Empathy is an essential tool for building solid relationships, connecting with those you disagree with, and creating an environment where everyone feels valued. Empathy is also incredibly difficult to quantify. How do you show empathy? Which actions promote empathy....
Release Date 2019/03 -
Author Mark Miller
Every great company has an engaged workforce, and nurturing a culture of engagement is at the heart of great leadership—employees who really care about their work, their coworkers, and the organization can supercharge a company's success. But for many years, ....
Release Date 2019/03 -
Mindful Listening (HBR Emotional Intelligence Series)
Author Peter Bregman , Jacqueline Carter , Rasmus Hougaard , Jack Zenger , Harvard Business
Become a mindful listener at work.Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discu....
Release Date 2019/03 -
An Overview of The Public Relations Function, Second Edition, 2nd Edition
Author Thomas R. Martin , Professor Brad Rawlins , Professor Shannon A. Bowen
This second edition of An Overview of the Public Relations Function examines current thought to help busy managers and students master the most important concepts of management in communication quickly, accessibly, and with an eye to helping an organization achieve....
Release Date 2019/03 -
Author Jennifer Jackson , Dougal Jackson
'An instant classic—this book is so utterly relevant and needed. And it is hellishly refreshing to boot. I fucking love it, and heartily recommend it to all.' —Dr Jason Fox, best-selling author of How to Lead a Quest Take a practical approach to the communication....
Release Date 2019/02 -
The Handbook of English Pronunciation
Author John Levis , Marnie Reed
The Handbook of English Pronunciation presents a comprehensive exploration of English pronunciation with essential topics for applied linguistics researchers and teachers, including language acquisition, varieties of English, historical perspectives, accent’s chang....
Release Date 2019/02 -
How To Present To Absolutely Anyone
Author Mark Rhodes
Master the art of public speaking with a mind- and content-based approach to successHow to Present to Absolutely Anyone is the ultimate guide to successful public speaking. Presentations, talks, and speeches are unavoidable in school, work, and even social occasion....
Release Date 2019/01 -
Author Jon R. Katzenbach , Gretchen Anderson , James Thomas
In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of ....
Release Date 2019/01 -
Author Dr. Dorinda Clippinger
This book includes reports that managers originate often, reports they may create occasionally, organizational policies, procedures, and work instructions.Inside, the reader will discover guides for creating over 20 diverse reports; designing report forms; planning....
Release Date 2019/01 -
The Truth About Behavioral Change
Author Tayler Lord , Damon Centola
In this article drawn from his new book, How Behavior Spreads, UPenn professor Damon Centola explains how the thinking about social networks is changing. Recent research reveals that depending on long-established concepts such as “weak ties” and “....
Release Date 2018/12 -
Author Grevis Beard , Rose Bryant-Smith
Transform team dynamics with practical, real-world tools for sustainable changeFix Your Team is the manager’s essential and practical guide to diagnosis and intervention. Packed with expert insight acquired over decades of experience in workplace relations and conf....
Release Date 2018/11 -
Author Jack Nasher
Competence does not speak for itself! You can't simply display it; you have to draw people's attention to it. World-renowned negotiation and deception detection expert, business professor, and mentalist Jack Nasher offers effective, proven techniques to conv....
Release Date 2018/11 -
Not Just Another Meeting: Creative Strategies for Facilitation
Author Eli Sharp , Rodney Napier
Create a fresh, intentional approach to meetingsWhen meetings draw employees away from day-to-day tasks but fail to reach their intended outcome, it has huge costs to the organization. All too often, this happens because meetings lack purpose—people gather together....
Release Date 2018/11 -
Focus (HBR Emotional Intelligence Series)
Author Maura Nevel Thomas , Rasmus Hougaard , Amy Jen Su , Heidi Grant , Daniel Goleman , Ha
The importance of achieving focus goes well beyond your own productivity. Deep focus allows you to lead others successfully, find clarity amid uncertainty, and heighten your sense of professional fulfillment.Yet the forces that challenge sustained focus range from ....
Release Date 2018/11 -
Self-Awareness (HBR Emotional Intelligence Series)
Author Tasha Eurich , Susan David , Robert Steven Kaplan , Daniel Goleman , Harvard Busines
Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve true self-awareness with the usual quarterly feedback and self-reflection alone.This book will teach you how....
Release Date 2018/11 -
Author Scott Kubie
From product documentation to menu labels to marketing emails, writing for the web can feel challenging—even insurmountable. But it doesn’t have to be that way! Whether you’re new to writing or looking to hone your skills, Scott Kubie’s guide will empower you to ge....
Release Date 2018/10 -
Author Brian Tracy , Rob Jolles
For some, projecting confidence and credibility is second nature. For others, it seems like a foreign language they'll never learn – until now. Rob Jolles delivers down-to-earth solutions for anyone looking to enhance the most basic need of all; to be believe....
Release Date 2018/10 -
Speak for a Living: The Insider's Guide to Building a Speaking Career
Author Sardek Love , Anne Bruce
Get into the business of speaking and training. There are dozens of books on public speaking. But only Speak for a Living will show you how to launch, build, and sustain a successful speaking and training career. Wondering whether making the leap into this industry....
Release Date 2018/10 -
Author Maryann Karinch , James O. Pyle
Where were you tonight? How did that meeting go? Are you seeing someone else? What qualifies you for this job? These are just a few of the usual questions we might answer in a day. A typical answer to the last question would include a series of “whats”: what experi....
Release Date 2018/10 -
Author Nick Morgan
A Washington Post BestsellerHello? Are you there? Can you hear me?Communicating virtually is cool, useful, and ubiquitous. But whenever there's a glitch with the technology or a message is unclear, we're reminded that the quality of human connection we experience....
Release Date 2018/10 -
Technical Writing for Business People
Author Carrie Marshall
Technical writing is about communicating key information to the people who need it. It might be a manual for an application, a guide to using heavy machinery, a diagnostic aide for medical practitioners or a guidance note about new legislation. It needs to be clear....
Release Date 2018/09 -
Public Speaking Skills For Dummies
Author Alyson Connolly
Project self-assurance when speaking—even if you don't feel confident! When you speak in public, your reputation is at stake. Whether you're speaking at a conference, pitching for new business, or presenting to your Executive Board, the ability to connect with, i....
Release Date 2018/08 -
Author Stéphane Callens
The purpose of this book is to draw up a picture of the transformations in the innovation systems induced by globalization - or globalization. We understand the latter as the existence of new macroeconomic solidarities. These are attested since about the middle of ....
Release Date 2018/08 -
Author MIT Sloan Management Review
Emotional intelligence — self-awareness, emotional self control, and empathy in relationships — is a critical factor in leadership. This collection of articles from MIT Sloan Management Review looks at ways that emotionally intelligent leaders read thei....
Release Date 2018/07 -
Business Writing for Technical People
Author Carrie Marshall
Business writing is all about effective communication and persuasion. Technically-minded people can struggle and many businesses get it wrong, losing their readers in avalanches of acronyms and jungles of technical jargon. It doesn’t have to be that way. In....
Release Date 2018/07