Purpose: To keep important course material fresh in participants’ minds once they’re back on the job.

 Time Required: 10 minutes.

 Size of Group: Unlimited.

 Materials Required: A “Question of the Week,” prepared in advance by the trainer.

 The Exercise in Action: To improve comprehension and retention once class is over, Heidi Marker, a trainer for a full-service resort hotel in Lancaster, PA, posts on an employee bulletin board a “Question of the Week” relating to a work topic on a sheet of paper with the answer hidden underneath.

Marker says employees from other departments stop by to flip through the pages, and managers use the board to relay information.