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by Barbara M. Bouldin
Agents of Change: Managing the Introduction of Automated Tools
Title Page
Copyright Page
Contents
Foreword
Preface
Acknowledgments
1 Assessing the Need
2 Selecting the Candidate Products
3 Evaluating the Products
4 Presenting the Product to Upper Management
5 Presenting the Product to Your Users
6 Gathering Information
7 The Interproject Team
8 Planning the Implementation
9 Standards and Naming Conventions
10 Implementing Change
11 Finishing the Implementation: Following Up
12 Finishing the Implementation: Averting Disasters
13 Finishing the Implementation: Measuring the Benefit
14 Finishing the Implementation: Handling Success
Bibliography
Index
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