Notes

Chapter 4

1.IBM Global Chief Marketing Officer Study (2010).

2.Bronson and Merryman (2010).

3.Michalko (2011).

4.Lehrer (2012).

5.Shapiro (2012).

Chapter 5

1.Gold (2012).

2.Konrath (2005).

3.Aaker (1996).

4.IBM Global Chief Marketing Officer Study (2010).

5.Clifford (2012).

6.Wikipedia (2012).

7.Sinek (2010).

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