The government's civic administration office maintains different types of record, for example on citizens, tax returns, holders of deed and property titles, building permits, zoning information, patents, water pipeline and sewage layouts, and so on.  They require continuous updates. In addition, these offices receive frequent inquiries. Keeping these records on paper is expensive since the government has to hire a team of office clerks to manage the records manually.Even in the case where records are electronically filed, hands are still needed to respond to inquiries. With a digital ledger hosted on a blockchain, inquiries can be met via software query tools instead of via an office clerk. This solution will safeguard the data from being altered for malicious purposes. This can help to reduce identity theft as well.