Rufus Credle is a Certified Consulting information technology (IT) Specialist at the ITSO, Raleigh Center. In his role as project leader and information developer, he conducts residencies and develops IBM Redbooks, IBM Redpapers™, Solution Guides, and so on. Subjects include network operating systems, enterprise resource planning (ERP) solutions, voice technology, high availability (HA), clustering solutions, web application servers, pervasive computing, IBM and original equipment manufacturer (OEM) applications, IBM WebSphere® Commerce, IBM MQ, CICS TS, IBM industry technology, IBM System x, and IBM BladeCenter. Rufus’ various positions during his IBM career include assignments in administration and asset management, systems engineering, sales and marketing, and IT services. He has a B.S. degree in Business Management from Saint Augustine’s College. Rufus has been employed at IBM for 34 years.

Isabel Arnold has been working as a CICS TS Technical Sales Specialist since 2004. She started working in the field of IT in 2001 and holds a German Diploma from the University of Corporate Education, Stuttgart. Her areas of expertise include CICS TS with a focus on integration and modernization, in addition to modern application development for IBM System z®. In her role, she has worked on three IBM International Technical Support Organization (ITSO) Redbooks, and has been presenting at conferences, such as the System z and WebSphere Technical Conferences. Isabel teaches System z software basics at German universities, is an IBM representative for the German CICS TS user group, and leads a team of CICS TS TechSales specialists across Europe.

Andrew Bates is the IBM Product Manager for CICS TS based in Hursley, UK. Andrew has worked in the CICS TS organization for almost 15 years. This includes a three-year assignment to IBM China in 2007, where Andrew was the IBM CICS TS portfolio Business Development Manager for the Asia Pacific region. Andrew has been the CICS TS Product Manager since returning to the UK at the end of 2009.

Michael Baylis is a software developer in CICS TS, with a current responsibility for enhancing the automated test infrastructure used by the CICS TS development team.

Pradeep Gohil is a software developer for IBM CICS Transaction Server for z/OS®. Since joining IBM in 2002, he has developed CICS Systems Management, CICS TS Feature Packs, and several releases of CICS TS. With a keen interest in application modernization and web services, he most recently has been part of the development team that provided the CICS TS cloud enablement enhancements, specializing in CICS TS bundles.

Daniel Millwood joined IBM in 1995, working as a developer for IBM WebSphere MQ for z/OS and the messaging components of IBM WebSphere Application Server. He joined the CICS TS team in 2007, initially to lead a cross-product integration test team, testing CICS TS web services interoperability. Later, he joined the CICS TS development team, where he led the development of the CICS TS Feature Pack for Modern Batch, and helped develop the CICS TS cloud capabilities in CICS TS V5.1 and V5.2.

Ian J Mitchell is an IBM Distinguished Engineer with responsibility for the technical architecture of the CICS TS product portfolio. He has more than 20 years of experience as a technical leader in IBM Hursley, and has been in the forefront of creating and introducing many important CICS TS innovations, including workload management, IBM Parallel Sysplex® support, business transaction services, Java and Enterprise JavaBeans (EJB), web services, event processing, and the CICS Explorer. In this role, Ian has worked with many technical leaders across most mainframe technology components. Ian also has close relationships with many of the largest IBM customers running critical systems using CICS TS and the mainframe.

Catherine Moxey is an IBM Senior Technical Staff Member in the CICS Transaction Server for z/OS team, based in Hursley, UK. She holds an M.A. in Chemistry from Oxford University, and has 30 years of experience as a software engineer, 25 of those with IBM. Her areas of expertise include CICS TS, System z, performance, event processing, and cloud enablement. Catherine frequently presents at conferences, and has written several articles and papers on the capabilities of CICS TS.

Geoffrey Pirie is a CICS TS product marketing manager with the IBM Software Group - Application and Integration Middleware Software, at IBM Hursley Park, United Kingdom. He joined IBM as a developer, and later moved into the management of the CICS TS System Test and Performance team. Today, his experience and growth led him to join the marketing team for CICS TS, enjoying and experiencing the management of the CICS TS portfolio.

Inderpal Singh is a software engineer for the CICS TS portfolio at IBM Hursley UK. Often heard ranting about the mainframe’s importance for the future, Indi is a keen advocate for adopting new technologies on System z.

Stewart Smith started as an IBM employee in 2003 after contracting since 1988. He moved through application then systems programming on IBM z/VM®, IBM MVS™, CICS TS, IBM DB2®, IBM VTAM®. He specialized in performance and stress testing using IBM Workload Simulator for z/OS and IBM Teleprocessing Network Simulator (TPNS) before joining the CICS TS System Test team. Now working on the CICS TS Client Success Team, he delivers services engagements to customers for CICS TS health checks and HA competence studies.

Matthew Webster is an IBM Senior Technical Staff Member in the CICS Transaction Server for z/OS team, based in Hursley, UK. He holds a BSc in Physics with Computer Science from Southampton University, and has over 25 years of experience as a software engineer at IBM leading a wide range of projects, from mainframe to open source. His areas of expertise include CICS TS, Java, agile software development, and cloud technologies. Matthew is a regular blogger, podcaster, and presenter, with published articles and papers on CICS TS and software development.