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I. Introduction
by Brian H. Spitzberg, Annegret F. Hannawa
Communication Competence
Cover
Titel
Impressum
Inhalt
Vorwort
I. Introduction
Annegret F. Hannawa and Brian H. Spitzberg
1 Welcome to the Handbook of Communication Competence
II. Paradigms and perspectives
Philip M. Backlund and Sherwyn P. Morreale
2 Communication competence: Historical synopsis, definitions, applications, and looking to the future
Charles Pavitt
3 Theoretical approaches to communicative competence
Jason S. Wrench and Narissra Punyanunt-Carter
4 Epistemological approaches to communication competence
III. Codes
Robert E. Sanders
5 Competence in speaking in interactions
Laura Guerrero and Leslie Ramos-Salazar
6 Nonverbal skills in emotional communication
Ulla Bunz and David Montez
7 Computer-mediated communication competence
IV. Components
Chris R. Sawyer and Virginia P. Richmond
8 Motivational factors and communication competence
John O. Greene and Jenna McNallie
9 Competence knowledge
Brian H. Spitzberg
10 The composition of competence: Communication skills
V. Personal factors
Michael J. Beatty and Paola Pascual-Ferrá
11 Genetics and communication competence
Michael L. Hecht and Yu Lu
12 Culture and competence: Ethnicity and race
VI. Contexts
Tamara D. Afifi and Samantha Coveleski
13 Relational competence
William R. Cupach
14 Communication competence in the management of conflict
Linda L. Putnam and Samantha Rae Powers
15 Developing negotiation competencies
Pamela Shockley-Zalabak
16 Communication competence in organizations and groups: Historic and emerging perspectives
Allen I. Huffcutt, Satoris S. Culbertson and Sarah E. Riforgiate
17 Functional forms of competence: Interviewing
Sherwyn P. Morreale
18 Instructional communication competence in higher education
Marleah Dean and Richard L. Street, Jr.
19 Managing uncertainty in clinical encounters
Stella Ting-Toomey and Tenzin Dorjee
20 Intercultural and intergroup communication competence: Toward an integrative perspective
Laura Stafford
21 Social communicative competencies across the life span
VII. Intervention and assessment
Brian H. Spitzberg
22 Assessing the state of assessment: Communication competence
Joann Keyton
23 Outcomes and the criterion problem in communication competence research
Lynne Kelly and James A. Keaten
24 The transformation of everyday talk: The impact of communication technology on notions of communication competence
Vincent R. Waldron and Stephen Yungbluth
25 Training and intervention
VIII. The dark side of communication competence
Loreen N. Olson
26 The dark underbelly of communication competence: How something good canbebad?
Annegret F. Hannawa
27 Miscommunication and error
Anne M. Nicotera
28 Verbal and physical aggression
IX. Epilogue
Brian H. Spitzberg
29 Problems, paradoxes, and prospects in the study of communication competence
Biographical sketches
Subject index
Author index
Fußnote
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