Contents
Preface to Handbooks of Communication Science series
I. Introduction
Annegret F. Hannawa and Brian H. Spitzberg
1Welcome to the Handbook of Communication Competence
II. Paradigms and perspectives
Philip M. Backlund and Sherwyn P. Morreale
2Communication competence: Historical synopsis, definitions, applications, and looking to the future
Charles Pavitt
3Theoretical approaches to communicative competence
Jason S. Wrench and Narissra Punyanunt-Carter
4Epistemological approaches to communication competence
III. Codes
Robert E. Sanders
5Competence in speaking in interactions
Laura Guerrero and Leslie Ramos-Salazar
6Nonverbal skills in emotional communication
Ulla Bunz and David Montez
7Computer-mediated communication competence
IV. Components
Chris R. Sawyer and Virginia P. Richmond
8Motivational factors and communication competence
John O. Greene and Jenna McNallie
9Competence knowledge
Brian H. Spitzberg
10The composition of competence: Communication skills
V. Personal factors
Michael J. Beatty and Paola Pascual-Ferrá
11Genetics and communication competence
Michael L. Hecht and Yu Lu
12Culture and competence: Ethnicity and race
VI. Contexts
Tamara D. Afifi and Samantha Coveleski
13Relational competence
William R. Cupach
14Communication competence in the management of conflict
Linda L. Putnam and Samantha Rae Powers
15Developing negotiation competencies
Pamela Shockley-Zalabak
16Communication competence in organizations and groups: Historic and emerging perspectives
Allen I. Huffcutt, Satoris S. Culbertson and Sarah E. Riforgiate
17Functional forms of competence: Interviewing
Sherwyn P. Morreale
18Instructional communication competence in higher education
Marleah Dean and Richard L. Street, Jr.
19Managing uncertainty in clinical encounters
Stella Ting-Toomey and Tenzin Dorjee
20Intercultural and intergroup communication competence: Toward an integrative perspective
Laura Stafford
21Social communicative competencies across the life span
VII. Intervention and assessment
Brian H. Spitzberg
22Assessing the state of assessment: Communication competence
Joann Keyton
23Outcomes and the criterion problem in communication competence research
Lynne Kelly and James A. Keaten
24The transformation of everyday talk: The impact of communication technology on notions of communication competence
Vincent R. Waldron and Stephen Yungbluth
25Training and intervention
VIII. The dark side of communication competence
Loreen N. Olson
26The dark underbelly of communication competence: How something good canbebad?
Annegret F. Hannawa
27Miscommunication and error
Anne M. Nicotera
28Verbal and physical aggression
IX. Epilogue
Brian H. Spitzberg
29Problems, paradoxes, and prospects in the study of communication competence
Biographical sketches
Subject index
Author index
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