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PART I: Grammar Matters
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PART I: Grammar Matters
by Sunita Mishra, Muralikrishna M.
Communication Skills for Engineers, Second Edition
Cover Page
Title Page
Copyright
Contents
PREFACE
INTRODUCTION: Information Technology and Communication
INFORMATION TECHNOLOGY IN INDIA AND THE PROCESS OF COMMUNICATION
COMMUNICATION: ASPECTS AND ISSUES
VITALS OF COMMUNICATION
CREATIVITY IN COMMUNICATION
COMMUNICATING WITH CONCERN AND EMPATHY
THE JOHARI WINDOW
INTERPERSONAL COMMUNICATION
BODY LANGUAGE
PERSUASIVE COMMUNICATION AND NEGOTIATION
ROLES WE TAKE ON DURING NEGOTIATION
SUMMARY
REVIEW QUESTIONS
PART I: Grammar Matters
CHAPTER 1: Tenses, the Active and the Passive Voice, and Reported Speech
TENSES
THE PASSIVE
REPORTED SPEECH
SUMMARY
PART II: Communication Matters
CHAPTER 2: Non-Verbal Communication: Body Language
THE COMMUNICATING BODY
STUDYING BODY LANGUAGE
DISTANCE AND POSITIONING
BODY ORIENTATION
SUMMARY
REVIEW QUESTIONS
CHAPTER 3: Listening Skills
THE LYNCHPIN OF COMMUNICATION
HEARING AND LISTENING
ACTIVE LISTENING
KINDS OF LISTENING
BARRIERS TO GOOD LISTENING
CHINESE WHISPER
GOOD LISTENING
SUMMARY
REVIEW QUESTIONS
CHAPTER 4: Speaking and Negotiation Skills
THE ART OF SPEAKING
SPEECH STYLES
PRESENTATION SKILLS
NEGOTIATION SKILLS
SUMMARY
REVIEW QUESTIONS
CHAPTER 5: Reading Skills
EYE MOVEMENTS AND CHUNKING
SPEED READING
THE SQ3R METHOD
SUMMARY
REVIEW QUESTIONS
CHAPTER 6: Writing Skills
THE BASICS OF WRITING
THE PROCESS OF WRITING
PARAGRAPH
INSTRUCTIONAL WRITING
PRÉCIS WRITING
ABSTRACT WRITING
NOTE-TAKING
SUMMARY
REVIEW QUESTIONS
CHAPTER 7: Creativity and Mind-Mapping
CREATIVITY
TIMES WHEN WE ARE CREATIVE
WAYS IN WHICH YOU CAN BE CREATIVE
DEVELOPING YOUR CREATIVITY
FACTORS THAT BLOCK CREATIVITY
MIND-MAPPING: THE NETWORKING OF IDEAS
MIND-MAPPING AND THE LEARNING PROCESS
MIND-MAPPING: SOME DO'S AND DON'T'S
SUMMARY
REVIEW QUESTIONS
CHAPTER 8: Résumé Writing, Curriculum Vitae (CV) and Statement of Purpose (SOP)
DEFINITION OF A RÉSUMÉ
GUIDELINES FOR EFFECTIVE RÉSUMÉ WRITING
CURRICULUM VITAE (CV)
STATEMENT OF PURPOSE (SOP)
SUMMARY
REVIEW QUESTIONS
CHAPTER 9: Team-Talk, Group Discussion and Interviews
IMPORTANCE OF TALK IN A TEAM
CONFLICT MANAGEMENT
COMMUNICATION IN TEAMS
GROUP DISCUSSIONS (GD)
STRUCTURING THE GD
INTERVIEWS
TECHNIQUES OF INTERVIEWING
PREPARING FOR AN INTERVIEW
KINDS OF QUESTIONS EXPECTED AT INTERVIEWS
THE INTERVIEW PROCESS
SUMMARY
REVIEW QUESTIONS
CHAPTER 10: Telephone Skills, Meetings and Minutes
TELEPHONIC COMMUNICATION
MEETINGS
MINUTES WRITING
SUMMARY
REVIEW QUESTIONS
CHAPTER 11: Business Letters, Technical Writing, E-mail Writing
BUSINESS LETTERS
BUSINESS LETTER: SAMPLES
CHARACTERISTICS OF A GOOD BUSINESS LETTER
FORMS OF LAYOUT
TECHNICAL WRITING
E-MAIL WRITING
SUMMARY
REVIEW QUESTIONS
CHAPTER 12: Report Writing, Project and Proposal Writing
REPORT WRITING: THEORY AND PRACTICE
METHODS OF REPORTING
PROPOSAL WRITING
SUMMARY
REVIEW QUESTIONS
APPENDIX
APPENDIX A: Vocabulary Expansion
THE IMPORTANCE OF VOCABULARY
APPENDIX B: Common Errors in English Communication
WRONG USE OF PREPOSITIONS/PREPOSITION PHRASES.
USE OF WRONG TENSES
USE OF WRONG WORDS
USE OF WRONG AGREEMENT
APPENDIX C: Practice Exercises
FILL IN THE BLANKS WITH THE RIGHT FORM OF THE VERB(S) GIVEN IN BRACKETS.
WRITE SUITABLE VERBS FORMS CHOOSING FROM THE GIVEN ALTERNATIVES
FILL IN THE BLANKS WITH THE CORRECT TENSE FORM OF THE VERB GIVEN IN BRACKETS
READ THE FOLLOWING SENTENCES AND FILL IN THE BLANKS WITH THE CORRECT FORM OF THE VERBS GIVEN IN BRACKETS:
COMPLETE THE FOLLOWING SENTENCES CHOOSING THE APPROPRIATE WORD/PHRASE FROM AMONG THE CHOICES GIVEN:
READ THE FOLLOWING SENTENCES AND FILL IN THE BLANKS WITH AN APPROPRIATE PHRASAL VERB CHOOSING FROM THE LIST GIVEN BELOW:
READ THE FOLLOWING PASSAGE ON ‘HELP’ AND FILL IN THE BLANKS WITH THE CORRECT VERB FORMS:
APPENDIX D: Model Question Papers
Bibliography
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INTRODUCTION: Information Technology and Communication
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CHAPTER 1: Tenses, the Active and the Passive Voice, and Reported Speech
PART I
Grammar Matters
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